Need Help Fixing Brand Listing Error on Amazon – Any Seller Experiences?

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Seller_eIX27SfbKx0f9

Need Help Fixing Brand Listing Error on Amazon – Any Seller Experiences?

Under Amazon Seller account, we have registered three brands. When I created the listing, I mistakenly listed it under the wrong brand name. I reached out to Amazon Seller Support and received various responses, but none have been helpful in resolving the issue. Has any seller here experienced something similar or can point me in the right direction?

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Manny_Amazon

Hello @Seller_eIX27SfbKx0f9,

Thanks for posting here. Please share your most recent case ID from contacting Seller Support that is related to this issue, and I'll review to see what options exist for escalation.

Regards,

- Manny

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Seller_eIX27SfbKx0f9

I received a solution from Amazon Seller Support and would like to provide an update for anyone who might encounter the same issue later. Amazon cannot change the brand. I need to delete the old listing and create a new one with the correct brand. Then, Amazon will assist in transferring all the FBA inventory to the new listing at no additional cost.

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