Need help: Bank statement from Payoneer for verification

Dear members and moderators, I have a problem with verifying my bank account for the deposit method when providing a bank statement from Payoneer, which is an official partner of Amazon.

Payoneer provides a bank statement as a PDF file that is downloaded directly from the Payoneer application.

My question is: do I need to print this statement on a printer and then photograph or scan it in high resolution for verification or can I provide the original PDF file of the statement?

After the first attempt at verification, my statement was rejected and they sent me a guide on uploading documents, which has 4 points. One of the points states that the statement MUST NOT be a screenshot. That's why I asked the question above. Could this be a problem?

 Hi. For the past one week, My account has had an error message telling me to update my credit card information. When I click the button, it gives an error message. My card is valid and Amazon needs to try again and this error message doesn’t make any sense and I cannot access anything else. Please help as this is very urgent.

I hope this message finds you well. I am writing to bring your attention to an issue I have been experiencing that our account has been deactivated. I consistently receive the error message, "You currently have limited access to Amazon selling services". We want to submit documents to complete the re-verification. However we can not find an entrance to submit the information. We tried to contact Seller Support. However I have not received any resolution or feedback

I saw on other forums that a seller has been waiting for 2 months without approval. I don't know how much longer I need to wait?