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Hello - This is regarding my Case ID: 17107246481. My question is how long after the FBA shipment is received, the units are considered lost and eligible for reimbursement if the warehouse transfer doesn't complete and the units don't show under FBA inventory (not even as reserved) and are not available for customers to order? Below is my case history, the answers provided by Amazon support are not satisfactory so far and it seems they keep moving the goal post instead of actually looking for the missing units.

The shipment was received by Amazon on 1/9/2025 and the shipment status was changed to "Shipment successfully closed" on 1/23/2025. However the 18 units included in the shipment that were showing as Reserved disappeared from my FBA Inventory. Currently the inventory count is 0 for the SKU included in the shipment. I created a support case on 1/30/2025 and provided the POD as requested by the support person. On 2/3/2025, Amazon support responded that the units are on warehouse transfer and it can take up to 25 days to transfer so the calculated date is 2/4/2025. I checked back on 2/5/2025 since 25 days had already passed since warehouse transfer started. I was told by Amazon support again that it is under warehouse transfer and they referred me to the Inventory Ledger report. I had already checked the Inventory Ledger report for this ASIN and the last record it shows for this ASIN is from 1/24/2025 where it shows 18 units "In Transit Between Warehouses" but no record after that date. I was also told by support that after 25 days of the units being in warehouse transfer, I can start a reimbursement request. I responded to the case and requested reimbursement on 2/5/2025 but I was told that my case was being referred to the internal team for investigation. The investigation results came on 2/9/2025 but there was nothing new. I was told again to refer to the Inventory Ledger report and my units were in warehouse transfer. However, this time they said it can take up to 30 days for the transfer to complete. I contacted support again since 30 days had passed on 2/9/2025, they repeated that the units are in warehouse transfer and pointed me to the Inventory Ledger report that has no record for these units after 1/24/2025. On further request, support started another investigation. And after the investigation they provided me the same information that the units are under warehouse transfer. However, this time they said warehouse transfer can take 60 days.

I want to still sell my items on Amazon Seller Central but would like to cancel Fulfillment By Amazon (FBA) since I have all my inventory here at home and have my own shipping skills.

Please respond with step by step instructions.

🙏🏼Much appreciated,

Mrs. B.

I apologize if this subject has already been discussed.

Rather than use the tax form submitted by Amazon to calculate my taxes, I did the following.

I totaled all my payments from Amazon for 2024 from my checking account deposits.

From this amount, I subtracted my shipping costs from my detailed records since I pay for shipping at the USPS post office.

I then calculated the number of miles that I drove to the USPS near me times the allowable rate and deducted this amount.

I then looked at how much I spent purchasing shipping supplies for 2024 and deducted this amount.

The final result would appear to be my profit for the year since all the deductions by Amazon from my account would have not appeared in what they paid me.

While I'm not certain yet how to indicate this all on my tax forms, I believe that the figure at least should be correct.

What I did appears much simpler than dealing with the complex form that Amazon sent me.

Hello,

I tried to resolve this issue with Support but had no luck.

How Amazon can calculate the Competitive price of $3.49 if according to the new Amazon policy Sourcing Cost for this product is $3.05?

This is absurd, how will you be able to profit from this item if Amazon FBA fees on this item are $4.55? Your system gets numbers outside Amazon without any additional fees such as Shipping, Labor, etc, and then removes BuyBox thinking the price is too high on Amazon.

That insane way of treating sellers like that.

Hello everyone,

I'm reaching out to this community in hopes that someone might offer advice or share experiences related to my current situation with my Amazon Seller account. On March 20, 2024, I received a notification that my seller account was deactivated due to violations of Amazon’s policies, specifically concerning FBA credit reimbursement abuse. This has been incredibly stressful for me and my family, and I’m at a loss for what to do next.

I run a small business called Random Deal, which has been thriving thanks to Amazon’s platform. However, things took a turn when I shipped 100 units of ASIN: B00TMM7VG8 on January 17, 2024. While Amazon only confirmed the receipt of 2 units, I mistakenly opened a reimbursement case without properly understanding the reconciliation guidelines. Additionally, I raised the price of the product to $399.99 in an attempt to prevent any sales until all units were received, but I forgot to lower it back to the standard range, which contributed to the violation.

Despite multiple appeals with detailed Plans of Action outlining the mistakes and corrective measures taken (including hiring an Amazon regulations expert and dismissing the employees responsible), I have received repeated denials. Amazon stated that they would not reinstate my account due to ongoing violations related to their FBA Lost and Damaged Inventory Reimbursement Policy.

What I've Tried:

- Submitted multiple appeals with thorough Plans of Action.

- Detailed root cause analysis and corrective actions, including process improvements and employee training.

- Expressed the significant impact this has had on my business and family.

Unfortunately, every appeal resulted in the same response: my account will remain deactivated, and funds will be blocked for 90 days.

At this point, I'm feeling hopeless and overwhelmed. Has anyone here experienced a similar situation? What steps did you take to either get your account reinstated or at least receive some guidance from Amazon? Are there other channels I could pursue, such as contacting Seller Support directly or enlisting help from an expert in these matters?

I appreciate any insights, support, or links to resources that might assist me during this challenging time. Thank you for taking the time to read my post; I genuinely appreciate it!

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I don't think I can offer it here, can't remember, it's been a while. I listed on my local FB page and CL. About 150 books and I will throw in a nice wood bookcase. Also listed on EBay with local pickup. I am NOT interested in converting to FBA, I am retired and just want to get out of the business. Should I just give up and donate them somewhere?

Hi everyone,

I’ve noticed a significant drop in my sales on Amazon recently. Despite keeping my prices competitive and maintaining good product ratings, the decline continues. I’m wondering if others are experiencing the same issue. Could it be due to recent algorithm changes, increased competition, or seasonal fluctuations?

I’d appreciate any insights or suggestions on how to improve sales in the current market.

Thanks!

I recently submitted my INFORM Consumers Act verification using the same information as last year. However, a few days later, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.

I contacted support, who said it was a technical error and advised me to wait 72 hours for resolution. But it's more than 72 hours, and I still have this warming.

My case ID: 17210693801

I realize there are a lot of posts like this that pop up from time to time with people reporting their sales have really fallen off. I don't mean to create yet another one just to bemoan this fact as I'm sure a lot of other people have experience this too, but this is quite severe.

It was like a flip switched mid-December. I've been selling on Amazon for five years and have a lot of data to show what I expect to be selling relative to other years. I went from nearly 1500-1800 sales a month down to maybe 350 at most. My January was down 80% from the previous January. I haven't changed anything, and the sudden nature of it makes me feel like something in the algorithm has changed rather than it being a subtle creep of competition.

Perhaps I'm missing something and there was an announcement as to some policy that changed. I'm FBM and have never been FBA.