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Hi ,I'd like to ask why we still don't have Premium A+ content access yet? We have submitted more than 5 A+ content projects in the last 12 months and the status is "Approved". All our brand-owned ASINs in our catalog contain published brand stories.

I am writing to request that Premium A+ content be activated on our Seller Central account. We kindly ask that you review our request immediately and provide any additional guidance or requirements necessary to successfully activate Premium A+ Content on our account. We are committed to adhering to Amazon's policies and ensuring that our Enhanced Product Listings meet all relevant guidelines

Hello everyone,

Is it just me, or has seller support become completely useless?

It feels like no matter the issue, there's zero willingness to help or resolve problems.

The use of AI, the fact that there are no phones apparently that connect to the internal specialists (I suppose they need absolute silence to concentrate) and the repeated requests for the same information again and again because every time a new person addresses the same issue and doesnt read the previous messages is getting old. Anyone actally go to an amazon location in person and demand to see someone who can help and not leave until they do?

Pre-Listing and Brand Registry Inquiries:

I have been appointed as the exclusive dealer in the U.S. for a reputed manufacturer based in India, specializing in organic fragrance oils and essential oils for aromatherapy. I have received my first shipment of perfume oils, but as I am new to Amazon FBA and the brand registry process, I'm finding it challenging to identify the necessary steps. I will be selling these products under my US company name. I have already applied for a trademark for my logo and brand name and have received the trademark number.

The manufacturer has provided me with an official dealership appointment letter for the U.S. market, and I also have an invoice in my company’s name for the initial stock order. I would like your guidance on what additional documents I need to complete my brand registry. The manufacturer holds USDA Organic certification, and I have a copy of that as well.

Could you please advise me on any other requirements, such as UPC codes, label design, or lab testing? If lab tests are necessary, could you recommend a specific lab? Your assistance in ensuring that my small business complies with all rules and regulations while avoiding unnecessary delays would be greatly appreciated. Thank you!

Hey i am new here and i seen on a post where you said you Sold over $100K in iteams i am wondering who do you get to advertise your items like i said i am new and i am just wondering how can i get out there

Dear Amazon Seller Support Team,

I am writing to urgently address a critical issue regarding my inventory under Removal Order ID: Osb5Z/Jpuw. This situation has caused significant distress and financial strain, and I humbly request your immediate intervention to prevent further losses.

Background Details:

Inventory Authentication and Clearance:

I successfully completed the inventory authentication review process, provided all required documentation, and cleared all concerns.

Amazon informed me via email (attached for reference) that my inventory was eligible for removal.

Removal Settings:

I explicitly configured my seller account settings to "Return to Seller" for unsellable inventory. This was done to ensure that any inventory flagged as unfulfillable would be returned to me and not disposed of.

Current Issue:

Despite these settings, a removal order was initiated on November 29, 2024, under the "Amazon-Initiated Automated Unfulfillable Removal System."

The details of this order show:

Total Units Ordered for Disposal: 1307

Already Disposed: 269 units

Pending Disposal: 1038 units

This removal order is directly against my configured preferences, and my inventory is being disposed of without my consent.

Financial and Emotional Impact:

This inventory represents a substantial investment, much of which was financed through personal loans. The ongoing disposal of these units not only threatens my business but also my ability to repay these debts.

Request for Action:

Immediate Halt on Disposal:

Please stop the disposal process for the remaining 1038 pending units under this removal order.

Investigation:

Kindly investigate why my configured "Return to Seller" settings were overridden, resulting in automatic disposal.

Reimbursement and Recovery:

If possible, I request Amazon to reimburse or recover any disposed units or prevent the remaining units from being disposed of.

Resolution:

I kindly request an explanation and assurance that such incidents will not recur in the future.

I have attached all relevant documentation, including:

The email confirming my inventory clearance.

Screenshots of my removal settings.

Details of the current removal order status.

Your urgent attention to this matter is deeply appreciated, as any further disposal of inventory would cause irreparable harm to my business.

Thank you for your time and support. I look forward to your prompt response.

Best regards,

Ayaz Ahmed

Prime Mega Store

Owner, Ayaz Traders LLC

Merchant Token: A35HD5X3NC42Q2

I sell vanity license plates, novelty signs, and every week Amazon deactivates one or more of my listings for this reason: "This product has been identified as a license plate cover, frame, or spray that blocks or obscures a license plate from photo detection". My products are novelty signs that can be hung anywhere, they're not supposed to replace the legal DMV license plate. and they are not obscuring the license plate. There is nothing illegal about these listings.

how can I fix this?

I have a customer who placed negative feedback who left their personel phone number in the feedback. This alone is a violation of feedback , I have talked with the customer but she is older and cant remove the feedback as she has tried and even called customer service for help. I cant send her anything because she has opted out of getting messages. You can see by her last message to me that she tried and we have talked several times on the phone. Can you help with getting this removed . I have tried two different times to get removed for putting personal information in the feedback but amazon has denied it, despite amazon itself sends me the reason for removal which state buyer phone number in it. case # 114-4784197-5296235

Hello, i hope you are well!

I submitted an invoice to ungate for 4 different ASINs, while 2 was approved the other two ASINs have been declined repeatedly.

For the two that got denied, i attached an additional invoice from the same supplier to meet the 100 units minimum. i initially got errors that they do not match my seller account but they do and i was approved for two with the same invoice.

Please help me.