Welcome to Seller Forums

I've noticed many moderator profiles mention fostering community growth, enabling seller success, and building lasting connections. The Seller Forums Guidelines seem to provide the foundation for these goals.

Last week, I experienced something that raised questions about how these guidelines are implemented. While this is personal to me, I believe discussing it openly could help our whole community participate more confidently.

Here's what happened:

On February 13th, I responded to a question about dietary supplement compliance requirements. As always, I included links to specific Amazon help pages to ensure my information was verifiable. However:

• On February 15th, my comment was edited to "[Moderator Edit: removed off-topic commentary]"
• My account was silenced indefinitely without warning (though the guidelines mention "Repeated warnings" should precede such actions)
• After a week, my posting privileges were restored, with a reference to "customer review creation guidelines" (though the discussion wasn't about reviews)

I'm grateful to be able to participate again, but I have some questions:

• Are automated systems involved in moderation? For example, if multiple questions about dietary supplements arise in a short time, could providing similar help page references trigger automated flags?
• What options exist for discussing moderation decisions? As a secondary account user, I didn't have the privileges to open a support case, which left me unsure how to seek clarification.

While my experience prompted these questions, I hope clarity around these processes would benefit everyone who wants to contribute to our community.

Thank you for considering these questions.

Dear Sir/Madam,

Two of our products involve children's toy compliance issues. We submitted materials on December 9, 2024 and January 23, 2025, respectively. It has been more than 15 working days, and there has been no response. Audit case ID: 16805238431, 17066101611. We urged several times, but it still didn't work. Because Amazon hasn't audited for a long time, one of our products should have been sold normally, but it can't be sold. Please help us audit or urge the audit as soon as possible, thank you

Amazon transparency cash cow of a program has gain North American Spice and Herb in whcih they will only place T codes on the products they send themselves to Amazon and All other channels they will not print the T code, blocking any legitimate seller from ever listing on Amazon.

Clear breach of contract and Amazon has entire portfolio of brand breaching the contract in the same exact way and Amazon's wants the nickel so bad they will allow this brand, Biotics Research, RNA Results, and just about every other brand.

Hello from Amazon Services,

The products listed at the bottom of this email have been enrolled in the Transparency program by the brand owner. This means that these products are manufactured with a serial number. The serial number can be either a 2D Transparency branded barcode (these are 26 characters long and include a “T” logo) or a 1D or 2D serial number barcode (these are between 7 and 20 characters long and may include the pre-fix “SN”).

Beginning March 24, 2025, these products must have a Transparency 2D barcode or serial number barcode in order to be listed on Amazon.com and shipped to Amazon customers. You are responsible for ensuring that a Transparency 2D barcode or serial number barcode is on each of these products before directly shipping them to customers.

After March 24, 2025, if you fulfill customer orders for Transparency-enabled products, you must upload Transparency 2D barcodes or serial numbers for these products using tools in Seller Central. For instructions, see "Transparency serial number barcode requirements" at https://sellercentral.amazon.com/gp/help/202008510.

If you have any questions or feedback, send an email to https://sellercentral.amazon.com/help/hub/support/INTENT_CTI_Fulfillment_by_Amazon_Other_FBA_Issues or contact Seller Support at https://sellercentral.amazon.com/hz/contact-us.

You can learn more about the Transparency service here: https://brandservices.amazon.com/transparency?ld=ABRUSTR.

Thank you.

The Amazon Services team

The following products are enrolled in the Transparency service and require Transparency 2D barcodes or serial numbers.

B00016AISM : NORTH AMERICAN HERB & SPICE Black Seed Plus - 90 Vegi Capsules - Mediterranean Black Seed & Cumin Spice Complex - Heart Health, Immune & Digestive Support - 45 Servings

B0002BB68C : NORTH AMERICAN HERB & SPICE Oreganol P73-60 Gelcaps - Immune System Support - Unprocessed, Vegan Friendly Wild Oregano - Mediterranean Source - Non-GMO - 60 Servings

B000CL4JJ0 : North American Herb & Spice Super Strength Oreganol P73, 60 Softgels - Immune System Support - Vegan Friendly Wild Oregano - Non-GMO - 60 Servings

B000GDXNWI : North American Herb & Spice OregaSpray - 4 fl. oz. - All-Natural Surface Cleaner, Air Deodorizer, & Vegetable Wash - Includes Clove, Cumin, Lavender, Oregano Oil - Non-GMO

B000L0HSYK : North American Herb & Spice OregaDENT Topical Oil - 1 fl. oz. - Healthy Teeth and Gums Support - Oral Health - Freshens Breath - Oregano, Clove and Cinnamon Oil - Non-GMO - 220 Total Servings

B000OM8Y4I : NORTH AMERICAN HERB & SPICE OregaResp - 90 Veggie Capsules - Immune & Respiratory Health - Cumin, Sage, Oregano Oil - Safe for Children & Pets, Non-GMO - 90 Total Servings

B000Z8ZN04 : NORTH AMERICAN HERB & SPICE Thyroset - 90 Capsules - Wild Kelp & Herbs Blend - Healthy Thyroid Support - Contains Trace Minerals, Natural Iodine, Antioxidants & Amino Acids - 45 Servings

B000Z9ARFY : North American Herb & Spice Black Seed Oil - 12 fl oz - Digestive & Immune Support - Contains Oreganol P73 Oregano Oil & Rosemary Oil - Non-GMO - 72 Servings

B0011DTL78 : NORTH AMERICAN HERB & SPICE SinuOrega - 2 fl. oz. - All-Natural Nasal Spray - Oregano Oil & Sage to Support Healthy Sinus Response - Non-GMO, Alcohol Free, No Chemical or Synthetic Additives

B0011FUTVS : NORTH AMERICAN HERB & SPICE Royal Power - 120 Capsules - Royal Jelly Concentrate - Healthy Energy Response, Natural Source of Vitamins - Fortified with Rosemary & Sage - Non-GMO - 60 Servings

B0011G0FHK : NORTH AMERICAN HERB & SPICE Super Strength Oreganol P73-1 fl. oz. - Immune Support - Wild Mediterranean Oregano Oil - Non-GMO, Certified Organic - 432 Total Servings

B0014272I6 : NORTH AMERICAN HERB & SPICE Clovanol - 1 fl oz - Oil of Clove Buds - Healthy Support for Teeth & Gums, Healthy Digestive Support - Non-GMO, Kosher - 318 Servings

B0014AR7CE : NORTH AMERICAN HERB & SPICE Fung-E-Clenz - 1 fl. oz. - Immune Support, Healthy Hair, Skin & Nails - Contains Oregano, Food & Spice Oils - Non-GMO, Vegan - 173 Total Servings

B00183V3Y0 : NORTH AMERICAN HERB & SPICE OregaBiotic - 60 Capsules - Immune System & Digestive Support - Hair, Skin & Nail Health - Black Seed Oil, Cumin Oil, Oregano Oil, Sage Oil - Non-GMO - 30 Total Servings

B0019LWTQW : NORTH AMERICAN HERB & SPICE Oreganol P73-1 fl. oz. - Supports Healthy Immune & Inflammatory Response - Wild Oregano Oil - Non-GMO, Certified Organic - 432 Total Servings

B001E12GBA : NORTH AMERICAN HERB & SPICE Super Strength Oreganol P73 - Pack of 2, 0.45 fl oz - Immune System Support - Certified Organic, Wild Oregano - 388 Total Servings

B001E8IR7A : NORTH AMERICAN HERB & SPICE Purely-E - 60 Capsules - Supports Healthy Hair, Skin & Nails - Soy-Free Vitamin E Complex from Sunflower Oil, Pumpkin Seeds & African Red Palm Oil - Non-GMO - 60 Servings

B001TAJJSY : North American Herb and Spice, Polar Power Gel-Capsules, 60-Fish Oil Caps.

B0037ULJLE : NORTH AMERICAN HERB & SPICE Chag-o-Charge - 3.2 oz. - Chaga Mushroom & Birch Bark Tea - Energy & Strength, Antioxidant - 45 Servings

B005F5U2B2 : North American Herb & Spice Kid.e.Kare Orega-Cinn, Cinnamon Flavor - 2 fl. oz. - Great-Tasting Immune Support - Soothes Mucus Membranes - Wild Oregano Oil - Non-GMO - 120 Total Servings

B005P0XBWO : North American Herb and Spice NukeProtect 90 Capsules

B00EZL3L3I : NORTH AMERICAN HERB & SPICE Oreganol P73 Cream - 2 oz. - Potent, Natural Moisturizer - Oreganol P73 Oregano Oil, Honey, Propolis, Royal Jelly, Oil of Hypercium, Lavender, Extra Virgin Olive Oil

B00HA6LHB8 : North American Herb & Spice OregaFresh Toothpaste (2 Pack) - 3.4 fl. oz. - Natural Toothpaste - Supports Tooth and Gum Health - Oregano Oil, Clove Oil - Chemical Free, Non-GMO - Total Servings

B00PEADCJ2 : NORTH AMERICAN HERB & SPICE Oreganol P73-0.45 fl. oz. - Immune Support, Optimal Health - Unprocessed, Certified Organic, Wild Oregano Oil - Mediterranean Source - Non-GMO - 194 Servings

B00XRPT79U : NORTH AMERICAN HERB & SPICE CranFlush - 2 fl. oz. - Bladder & Kidney Support - Wild, Raw Cranberry Extract Supplement - Non-GMO - 88 Servings

B071D7J719 : North American Herb & Spice Triple Spice Golden Latte - 4.6 oz. - Turmeric Milk Drink Mix - Supports a Healthy Digestive Response - with Ginger & Ceylon Cinnamon - 140 Servings

B071YJS6Y5 : NORTH AMERICAN HERB & SPICE Black Seed Oil - 8 fl. oz. - Cardiovascular, Digestive & Immune Support - Contains Wild, Mediterranean Oreganol P73 Oregano Oil - Non-GMO - 48 Total Servings

B078SMNPCZ : NORTH AMERICAN HERB & SPICE Super Strength Oreganol P73, 120 Softgels - Immune System Support - Vegan Friendly Wild Oregano - Non-GMO - 120 Servings

B07BPD8XX1 : North American Herb & Spice AshwaMilk - 3.5 oz. - Ashwagandha Root Extract, Yacon Powder - Supports Energy, Stamina, Healthy Adrenal & Thyroid Function - Non-GMO - 36 Servings

B08KFNFQ8F : North American Herb & Spice Power-Pull - 1.7 fl oz - Oral Care System with Black Seed & Hemp Seed Oil - Supports Gum & Teeth Health - Non-GMO - 48 Servings

B08KFSKJZS : North American Herb & Spice Purely-Zinc Plus - 5.29 oz - Whole Food Zinc Supplement - Healthy Immune Support - Austrian Pumpkin Seed, Rice Bran & Camu Camu - Non-GMO - 5 Servings

B09MDP16FC : NORTH AMERICAN HERB & SPICE Kid-e-kare Yummy Gummy Cherry Bears - 60 Real Cherry Gummies - Daily Immune Support for Children - with P73 Oreganol & Black Seed Oil - Non-GMO - 30 Servings

B000158K2Y : North American Herb & Spice Wild Oregano Honey - 10 oz. - Raw Honey - Natural Source of Magnesium, Potassium & B Vitamins - Non-GMO - 12 Servings

B00028PAOG : NORTH AMERICAN HERB & SPICE OregaResp P73-60 Softgels - Supports Immune & Respiratory Health - Multiple Spice Oil Complex with Oreganol P73 Oregano Oil - Non-GMO - 30 Servings

B000WRZATM : NORTH AMERICAN HERB & SPICE Purely-C - 90 Capsules - Healthy Immune Function - Camu Camu Berries, Wild Berries, Rose HIPS - Non-GMO - 30 Total Servings

B0012DWBCY : North American Herb & Spice OregaSpray - 2 fl oz - All-Natural Surface Cleaner, Air Deodorizer & Vegetable Wash - Includes Clove, Cumin, Lavender, Oregano Oil - Non-GMO

B00142I0LY : NORTH AMERICAN HERB & SPICE Inflam-EEZ - 90 Capsules - Supports Healthy Immune & Inflammatory Response - Ginger Root, Camu Camu Berries, Bromelain & Papain Plus - Non-GMO - 45 Total Servings

B001FUP10S : NORTH AMERICAN HERB & SPICE Purely-E - 1 fl. oz. - Antioxidant, Healthy Skin, Healing - Soy-Free Vitamin E Complex from Sunflower Seeds, Pumpkin Seeds & African Red Palm Oil - Non-GMO - 286 Servings

B077YCHC7N : NORTH AMERICAN HERB & SPICE Oreganol P73-120 Softgels - Immune System Support - Unprocessed, Vegan Friendly Wild Oregano - Mediterranean Source - Non-GMO - 120 Servings

B08KFK38JF : NORTH AMERICAN HERB & SPICE O2rega - 8 oz - Natural Source of Oxygen - Supports Energy Levels - P73 Oregano, Spruce & Pine - Mycellized for Maximum Absorption - Non-GMO - 16 Servings

I am Prince Sagar, owner of AARIJ MART INDIA PRIVATE LIMITED (Amazon India Seller). My Amazon seller account was suspended on 19-11-2024, and despite multiple appeals, Amazon has held ₹30 LAKHS of my hard-earned money without valid reasons.

💡 Key Facts:

✅ I followed all policies, and my business was running smoothly.

✅ Amazon suspended my account arbitrarily without prior warning.

✅ I sent multiple appeals, but Amazon either gave generic responses or ignored me.

✅ They removed my access to my seller account, so I cannot even check my payment details!

📌 What I Want from Amazon:

1️⃣ Immediate release of my withheld ₹30 LAKHS.

2️⃣ A clear reason for the account suspension.

3️⃣ Proper seller support and response to my appeals.

🚀 Fellow sellers, have you faced similar issues? How did you resolve them?

Amazon must treat sellers fairly. I am escalating this to DPIIT (Ministry of Commerce, India), RBI Ombudsman, and Consumer Forum if this is not resolved.

Tagging @AmazonHelp @JeffBezos @AmitAgarwal (Amazon India Head) on social media.

#JusticeForSellers #AmazonScam #AmazonIndia #SmallBusinessRights

We have been having issues restoring our listing for the past 5 days or so. We made an update using flat file last wednesday and our detail page was removed as a result. We have tried multiple methods to restore our listing but nothing seems to be working so far. None of suggestions offered by seller support seem to be working.

 Desperately need some help in this regard.

Asin: B0B37V1GM2

Seller Support Case ids: 17200092951, 17206751131, 17178720951, 17207158821, 17208232781, 17212678521, 17226911011, 17226915371, 17226652211

How to fix the listing in active on Amazon FBA ?

I am selling an intermediate pipe, which is positioned after the catalytic converter. According to Amazon's policy, as well as EPA and CARB regulations, the sale of this item is allowed. Both agencies clearly state that parts located after the catalytic converter are classified as "cat-back" components, which do not require an EO number.

Despite this, my product has been flagged as a restricted item. I have provided Amazon with a detailed manual diagram to support my case, yet my appeal continues to be ignored. Instead, I receive automated responses from Seller Support, without any proper review of my submission.

As a major seller on Walmart, eBay, and Amazon, this issue has severely impacted my account health. The problem stems from Amazon's lack of automotive knowledge, as my product is not a defeat device. Defeat devices are those that alter or interfere with a vehicle’s emissions control system, whereas my intermediate pipe does not affect emissions in any way.

I need to address this issue urgently, but Amazon’s automated responses are preventing a proper resolution.

i have just created a new store in Amazon for the first time and unfortunately after listing an item and adding to the inventory, i still see it as unavailable in the listing page and it says they dont know when it will be in stock, even though i have them in stock already.

What am I doing wrong?