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First time to make FBM products. All the product details are done and the product is on sale. But Amazon's front desk does not display inventory, nor does it display product prices. I sent a CASE to Amazon to ask about it, but it hasn't replied to me yet.

May I ask other senior seller friends, what should I do? How to adjust the price and stock display?

Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand

Dear Amazon Seller Support Team,

I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.

We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:

Damage our brand reputation due to negative reviews from dissatisfied customers.

Lead to financial losses as we have invested significantly in product quality and brand-building.

Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.

Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.

We request Amazon to take immediate action by:

(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.

(2).Strengthening brand protection policies to prevent similar hijacking incidents.

(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.

(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit

sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.

Looking forward to your prompt response.

CAN SOMEONE FROM AMAZON EXPLAIN THIS $7.84 SHIPPING ADJUSTMENT?!

I was charged a subscription fee and the tax invoice is in my account. I downgraded the plan to individual plan and requested for a refund on the subscription fee three times over chat and phone and each time I was told the charge was denied because I have not been charged a subscription fee in the last 90 days - Case ID 17336039371. The first time it was rejected I reckon was because the tax invoice hasn't been generated yet. So I waited for a few more days before raising the request again and I was still rejected for the same reason. The charge has only been made a week ago so I'm well within the 90days grace period. The money has already been deducted on my card and at this point I'm hoping someone from Amazon will see this and process my refund before I resort to a chargeback. Thank you.

Myrrh resin, a substance mentioned multiple times in the Bible and used for centuries in various cultural and spiritual practices, is now facing restrictions on Amazon.

"And they presented unto him gifts; gold, and frankincense, and myrrh." – Matthew 2:11

My Myrrh resin listing was recently flagged and removed by Amazon, citing concerns related to synthetic cannabinoids or restricted chemicals. However, Myrrh resin is a completely natural aromatic substance with a long history of traditional use.

Other sellers have also reported similar issues, despite the fact that Myrrh is not a synthetic product and has been used for centuries in incense, meditation, and cultural practices. Meanwhile, other natural resins like Frankincense remain available without restriction.

Has anyone else experienced this issue? Why is Myrrh resin being misclassified, and is there a way to resolve it? Let’s discuss.

Hello everyone,

I`m new on the Amazon and the listing that I have was removed due to the fact I was not aware that I need the Letter of Compliance from my manufacturer.

I`ve done also the lab tests to get a Certificate of Analysis to make sure that everything will be ok.

Now the main problem, according to an email, is that I have to solve it till 18th of March otherwise they will destroy the stock I have.

How can I extend this period.

I would really appreciate if someone can help me here.

Thank you

上周六申请的品牌备案，被秒拒，发现是律师的问题，然后更换了律师，重新申诉，得到的回复是1-3个工作日内回复，直到现在都还没回复我，等的十分焦急，请问下怎么才能重新备案？或者是加速这个审核的过程，到底是被拒了还是通过了，一直等着很耽搁时间，也影响下一步的计划，希望亚马逊品牌注册团队能看到我这个帖子，并帮我尽快处理一下，希望能尽快备案成功在亚马逊平台上正常销售产品，十分感谢！

dear all,

i always chat with agent customer but no solving my problem,and appeal always reject,

this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do

finally email to new account :

We received your submission but do not have enough information to reactivate your account at this time.

To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.

its pretty sad so many people have been gated in universal movies and vinyls. But hey goodwill who sells used stuff that has been donated yet can still sell these products..if Amazon was worried about keeping their marketplace safe that's just a load of crap btw they would not let goodwill sell their goods. I don't understand how they get away with selling anything they want.