Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand
Dear Amazon Seller Support Team,
I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.
We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:
Damage our brand reputation due to negative reviews from dissatisfied customers.
Lead to financial losses as we have invested significantly in product quality and brand-building.
Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.
Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.
We request Amazon to take immediate action by:
(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.
(2).Strengthening brand protection policies to prevent similar hijacking incidents.
(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.
(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit
sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.
Looking forward to your prompt response.
Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand
Dear Amazon Seller Support Team,
I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.
We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:
Damage our brand reputation due to negative reviews from dissatisfied customers.
Lead to financial losses as we have invested significantly in product quality and brand-building.
Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.
Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.
We request Amazon to take immediate action by:
(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.
(2).Strengthening brand protection policies to prevent similar hijacking incidents.
(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.
(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit
sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.
Looking forward to your prompt response.
Have you done a test buy to verify they are fake? If so, report it via Brand Registry.
Regarding trademark protection: Look up Madrid Protocol USPTO. Yes, you have to pay but it will go a long way to protecting your brand against trademark squatters.
Hi there @Seller_0YcrgqZpb83qZ
I wanted to reiterate what @Seller_LVZcgxAgZ2xBv mentioned above about completing a test buy. That is the standard process for sellers to follow in order to report inaccurate offers on their listing. If you find that the product received is inaccurate to the detail page, that will need to be filed through Report Abuse under "Products received are different than the description on the detail page". If the product is a counterfeit, filing through Report a Violation within the Brand Registry portal is the correct path.
Please keep me updated as you work through this!
"We urge Amazon to take this complaint seriously and provide a swift resolution."
Amazon moves at the speed of a snail even if you take the time to prove everything.
REPORT, REPORT, REPORT!
The Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft. It is generally used to report on websites but it can be used to report other sellers as well if you happen to encounter one of the Amazon scam crowd.
Good luck.
Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand
Dear Amazon Seller Support Team,
I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.
We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:
Damage our brand reputation due to negative reviews from dissatisfied customers.
Lead to financial losses as we have invested significantly in product quality and brand-building.
Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.
Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.
We request Amazon to take immediate action by:
(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.
(2).Strengthening brand protection policies to prevent similar hijacking incidents.
(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.
(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit
sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.
Looking forward to your prompt response.
Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand
Dear Amazon Seller Support Team,
I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.
We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:
Damage our brand reputation due to negative reviews from dissatisfied customers.
Lead to financial losses as we have invested significantly in product quality and brand-building.
Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.
Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.
We request Amazon to take immediate action by:
(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.
(2).Strengthening brand protection policies to prevent similar hijacking incidents.
(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.
(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit
sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.
Looking forward to your prompt response.
Subject: Urgent Complaint – Unauthorized Seller Listing Fake Products Under Our Brand
Dear Amazon Seller Support Team,
I am writing to formally report an unauthorized seller,PAATM SHIVA and this seller also belongs from india where our trademark DUPATTA FASHION is registered in Trade Marks Registry, Government Of India. , This seller PAATM SHIVA has mapped all variants of our PARENT ASINs – B0CD1S3V3Z and B0CHSG4482 and is selling fake products under our brand name, DUPATTA FASHION. As the genuine manufacturer, we find it extremely concerning that another seller is able to list and sell identical products without authorization. We have not given any authorisation letter to this seller PAATM SHIVA to sale our products in our brand name DUPATTA FASHION.
We have worked hard to establish our brand and ensure high-quality products for our customers. However, if buyers receive counterfeit or substandard products from unauthorized sellers, it will:
Damage our brand reputation due to negative reviews from dissatisfied customers.
Lead to financial losses as we have invested significantly in product quality and brand-building.
Unfairly impact our advertising efforts, as we are running expensive marketing campaigns, while the unauthorized seller benefits without making any investment.
Additionally, obtaining trademarks in every country is neither feasible nor guaranteed due to high costs and the complex approval process (e.g., USPTO). Given this, Amazon must reconsider its policies to better support genuine sellers and prevent unauthorized hijacking of listings.
We request Amazon to take immediate action by:
(1).Removing the unauthorized seller (PATTAM SHIVA) from our product listings.
(2).Strengthening brand protection policies to prevent similar hijacking incidents.
(3).Reviewing and updating Amazon’s policies to ensure fair competition and safeguard legitimate brands.
(4).If such issues continue, genuine sellers may be forced to leave Amazon.com, as they face unfair competition from counterfeit
sellers. We urge Amazon to take this complaint seriously and provide a swift resolution.
Looking forward to your prompt response.
Have you done a test buy to verify they are fake? If so, report it via Brand Registry.
Regarding trademark protection: Look up Madrid Protocol USPTO. Yes, you have to pay but it will go a long way to protecting your brand against trademark squatters.
Hi there @Seller_0YcrgqZpb83qZ
I wanted to reiterate what @Seller_LVZcgxAgZ2xBv mentioned above about completing a test buy. That is the standard process for sellers to follow in order to report inaccurate offers on their listing. If you find that the product received is inaccurate to the detail page, that will need to be filed through Report Abuse under "Products received are different than the description on the detail page". If the product is a counterfeit, filing through Report a Violation within the Brand Registry portal is the correct path.
Please keep me updated as you work through this!
"We urge Amazon to take this complaint seriously and provide a swift resolution."
Amazon moves at the speed of a snail even if you take the time to prove everything.
REPORT, REPORT, REPORT!
The Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft. It is generally used to report on websites but it can be used to report other sellers as well if you happen to encounter one of the Amazon scam crowd.
Good luck.
Have you done a test buy to verify they are fake? If so, report it via Brand Registry.
Regarding trademark protection: Look up Madrid Protocol USPTO. Yes, you have to pay but it will go a long way to protecting your brand against trademark squatters.
Have you done a test buy to verify they are fake? If so, report it via Brand Registry.
Regarding trademark protection: Look up Madrid Protocol USPTO. Yes, you have to pay but it will go a long way to protecting your brand against trademark squatters.
Hi there @Seller_0YcrgqZpb83qZ
I wanted to reiterate what @Seller_LVZcgxAgZ2xBv mentioned above about completing a test buy. That is the standard process for sellers to follow in order to report inaccurate offers on their listing. If you find that the product received is inaccurate to the detail page, that will need to be filed through Report Abuse under "Products received are different than the description on the detail page". If the product is a counterfeit, filing through Report a Violation within the Brand Registry portal is the correct path.
Please keep me updated as you work through this!
Hi there @Seller_0YcrgqZpb83qZ
I wanted to reiterate what @Seller_LVZcgxAgZ2xBv mentioned above about completing a test buy. That is the standard process for sellers to follow in order to report inaccurate offers on their listing. If you find that the product received is inaccurate to the detail page, that will need to be filed through Report Abuse under "Products received are different than the description on the detail page". If the product is a counterfeit, filing through Report a Violation within the Brand Registry portal is the correct path.
Please keep me updated as you work through this!
"We urge Amazon to take this complaint seriously and provide a swift resolution."
Amazon moves at the speed of a snail even if you take the time to prove everything.
REPORT, REPORT, REPORT!
The Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft. It is generally used to report on websites but it can be used to report other sellers as well if you happen to encounter one of the Amazon scam crowd.
Good luck.
"We urge Amazon to take this complaint seriously and provide a swift resolution."
Amazon moves at the speed of a snail even if you take the time to prove everything.
REPORT, REPORT, REPORT!
The Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft. It is generally used to report on websites but it can be used to report other sellers as well if you happen to encounter one of the Amazon scam crowd.
Good luck.