New Seller Community
New Seller Community
older account
dear all,
i always chat with agent customer but no solving my problem,and appeal always reject,
this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do
finally email to new account :
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
older account
dear all,
i always chat with agent customer but no solving my problem,and appeal always reject,
this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do
finally email to new account :
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
9 replies
Seller_kIukTwdhvntAp
" my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do"
Did YOU close the other account or did it get suspended permanently by Amazon?
If you closed it you MIGHT be able to create and fix the new one.
If your old account was suspended by Amazon it needs to get fixed or you are done on here permanently.
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
CR_Amazon
Hello there @Seller_ENt3aA80d5aA8
My name is CR and wanted to hop in here to see if I can help get any more details here.
It sounds like you have been found to be related to another account. If you previous account was deactivated, you will need to address that other account violations first.
I'm providing a couple of links to Seller University videos for you to review:
CR_Amazon
older account
dear all,
i always chat with agent customer but no solving my problem,and appeal always reject,
this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do
finally email to new account :
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
older account
dear all,
i always chat with agent customer but no solving my problem,and appeal always reject,
this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do
finally email to new account :
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
older account
dear all,
i always chat with agent customer but no solving my problem,and appeal always reject,
this my cases, my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do
finally email to new account :
We received your submission but do not have enough information to reactivate your account at this time.
To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.
9 replies
9 replies
Seller_kIukTwdhvntAp
" my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do"
Did YOU close the other account or did it get suspended permanently by Amazon?
If you closed it you MIGHT be able to create and fix the new one.
If your old account was suspended by Amazon it needs to get fixed or you are done on here permanently.
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
CR_Amazon
Hello there @Seller_ENt3aA80d5aA8
My name is CR and wanted to hop in here to see if I can help get any more details here.
It sounds like you have been found to be related to another account. If you previous account was deactivated, you will need to address that other account violations first.
I'm providing a couple of links to Seller University videos for you to review:
CR_Amazon
Seller_kIukTwdhvntAp
" my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do"
Did YOU close the other account or did it get suspended permanently by Amazon?
If you closed it you MIGHT be able to create and fix the new one.
If your old account was suspended by Amazon it needs to get fixed or you are done on here permanently.
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
Seller_kIukTwdhvntAp
" my account related the other account, now i cannot login older account because deactive permanent, after email send me from amazon seller, but the new account still deactive cause related account..what should i do"
Did YOU close the other account or did it get suspended permanently by Amazon?
If you closed it you MIGHT be able to create and fix the new one.
If your old account was suspended by Amazon it needs to get fixed or you are done on here permanently.
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
CR_Amazon
Hello there @Seller_ENt3aA80d5aA8
My name is CR and wanted to hop in here to see if I can help get any more details here.
It sounds like you have been found to be related to another account. If you previous account was deactivated, you will need to address that other account violations first.
I'm providing a couple of links to Seller University videos for you to review:
CR_Amazon
CR_Amazon
Hello there @Seller_ENt3aA80d5aA8
My name is CR and wanted to hop in here to see if I can help get any more details here.
It sounds like you have been found to be related to another account. If you previous account was deactivated, you will need to address that other account violations first.
I'm providing a couple of links to Seller University videos for you to review:
CR_Amazon
