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I submitted my application to the brand registry and got rejected about one month ago. After several appeals with added documentation, it became ineligible and I cannot even register the brand again it shows the message Application for brand BHERVS is currently under review. can someone share their experience or solution? case id: 17240647281

I was charged 39.99 and I wasn’t aware. I wanted to do the free plan and wasn’t ready to get charged for this. I need assistance with refund

We are selling a product which is $17.99 and the customer pays for UPS next day shipping which is $45. So when the customer wants to return the product Amazon issues a full refund so we end up having $45 loss just from the shipping and also the returned product whether it is resalable or not. WHY AMAZON DOESNT PROTECT SELLER FROM THIS PREMIUM SHIPPING SCAM?! If a buyer wants to hurt a seller he can go with premium shipping and the damage will be huge!

It has been 2+ months of zero updates on our children’s products’ compliance review. We have contacted the relevant teams including account health and seller support on a weekly basis. However, the only update we receive is there is no update.

Is anyone else encountering this inefficiency? And happen to know why Amazon is so disinterested in reviewing compliance documents?

What has worked to help you get your documents to be reviewed across your ASIN(s)? We are awaiting review for 4 ASINs currently.

Thank you in advance!

Received a fake authenticity complaint- not sure if this is a competitor or someone who wanted a free product, as they were automatically refunded but we never received the product back. I am now blocked from the entire brand, which houses majority of my products.

I have supplied Amazon with my invoice, the invoice from my supplier from THEIR supplier (the literal brand I'm selling), my bank statement showing proof of purchase, and the email receipt with transaction ID/tracking info/matching info to my bank statement. My case keeps being closed without resolution.

I am at a total loss of what to do here. Any help would be appreciated.

A friend of mine has an Amazon seller account and now Amazon is saying that I am the owner of my friend's account because he opened his account at my house. I have been sending appeals but they keep responding with a generic message saying that I need to send a document saying that I am the owner, but I am not. What can I do to get my account reactivated again and that they not says that I am associated with my friend's account?

Not sure if anyone else has noticed but changing the quantity of an item that's set to zero now takes additional clicks and more time.

In the past, changing a quantity of an item that's at zero took literally two clicks.

You'd click into the quantity field, change the number, then click save. The process is still currently the same for an item that already has inventory.

But now, you need to click on the number 0 to bring up some side menu, go into the field there, change the quantity there THEN click save. Now it takes 3 clicks.

It's incredibly frustrating it is that Amazon keeps rolling out these changes that makes things less efficient. It's not the first time this happens either. What is going on?

EDIT: it's actually even worse than i thought. before if you had several SKU's at a 0 QTY, then you'd be able to click into the field, increase the quantity for each field, then click save for several sku's.

Now you need to click "Save" for every individual SKU.

It just feels like Amazon hates us. I'm not even mad anymore. just embarrassed, disappointed and frustrated. i know a change like this seems minor but it's extremely discouraging to see updates like this get rolled out constantly. if this keeps up, i fear amazon will go the way of other marketplaces. once the marketplace stops listening to it's sellers is generally when the decline starts.

We have been a reputable Amazon book seller since 2017 selling tens of millions of dollars worth of sales, and are facing a buy box eligibility issue that has severely impacted the success of our business.

Some example ASINs we are not eligible for are: 3035802424, 8323350558, 0830787496 and 3838214811.

We have opened case ID 17390400701 and did not receive a helpful response. All of our metrics are excellent such as ODR below 0.1%, over 94% ODTR, over 90% positive feedback, and 1000 AHR.

Due to the ineligibility, our sales are down over 80% and we desperately require help for an expedited buy box review if anyone has any advice how to do so.