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Hello,

I recently applied to register my trademark, but the application was denied due to the inability to verify my business identifier. My business is registered in Ukraine under a simplified registration format known as "Individual Entrepreneur." In this system, the business identifier is the Taxpayer Registration Number (RNTRC), which can be verified through the following documents:

The back of the ID card: The RNTRC (Registration Number of the Taxpayer Record Card) is clearly listed here.

Bank statement: The business identifier is listed as the USREOU code (Unified State Register of Enterprises and Organizations of Ukraine).

I have attached these documents for your reference. The information provided in these documents fully matches the data issued by USTPO, yet my registration continues to be denied.

To my knowledge, there are no other official documents available in Ukraine that specify the Tax ID or its equivalents. Despite this, I keep receiving a generic response:

Originals of all documents in English.

"This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time of submitting the appeal form."

I don't know what I should provide so that Amazon can verify this data. However, when registering the store, all the same documents were suitable.

who could help us how to stop levanta app stole money from my bank card,

we start the standard plan, but never contact anyone and can not remove our bank card , could not stop they transfered money from my account except we frozen the bank card,

pls be not cheated by this app

I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.

All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.

P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.

@Seller_ovM5p622oIbGp @Seller_1KYLYkgAlu4xX@Seller_RSwABJNHpHnEZ@Seller_hme3Wbydd1ihr@Seller_Udi0JNbTrsmUV

I've done my share of ranting about inconsistent SAFE-T Claim decisions, and I appreciate moderators who have assisted in getting many of them reversed. Over the last 6 months, I've seen a dramatic improvement. Denied claims are now few and far between. It feels like Amazon made a sincere effort to improve SAFE-T Claim consistency.

I just received my first denial in months, and it's the same old problem. The agent insisted the item was eligible for free return shipping and last worded my case. The claim amount is negligible, but I'm asking for moderator assistance out of principle. The employee who last-worded me did not follow Amazon's return shipping policy. To make matters worse, I was directed to Amazon Help pages that were irrelevant or clearly stated that I should have been eligible for a return shipping reimbursement.

Here are the details.

SAFE-T Claim ID 45523-08711-1979413

As I previously noted, the claim was denied because the item was supposedly eligible for free returns. I appealed because this was a merchant-fulfilled listing that did not display the Free Return Shipping badge.

The first response to my claim included the following statement.

The issue you reported is not covered by the Prepaid Returns for Seller Fulfilled Order program. The item you requested reimbursement for return label cost is eligible for free returns. For more information about Amazon’s return policies, visit "Return Costs":

-- https://www.amazon.com/gp/help/customer/display.html?nodeId=202075130

Ironically, that customer-facing page states that the buyer's return may be eligible for free returns. It does not state that it is eligible.

The page also contains a link providing buyers with more information. It instructs them to look for "Free returns" next to the price to confirm that their item qualifies. My listing does not display the Free Returns badge, and I sent a screenshot to prove it.

I also sent a screenshot from Amazon Help that states sellers can deduct return shipping for "buyer-fault" returns. This was such a return. The buyer claimed the item was late, but carrier tracking shows that it was delivered 3 days earlier than promised. Her return reason should have been "no longer needed," which is a buyer-fault return. I was entitled to deduct the return shipping from her refund.

Thanks to any moderator who will look into this.

ID: 16669662871

Hello everyone my brand registry application was rejected, and when i tired to file again it says "application for brand is under review" please someone help in what i can do to rectify this issue. thanks

Hello,

I had made a Brand registry application with the case ID number of 16663778361 on 11/14/2024. However, I had made a mistake giving that the trademark registry number is 2023/137725. So I would like to cancell my Brand registry application and make a new one with the correcet trademark registry number. Would you please help on cancellation of my brand registry application with the case ID : 16663778361. Thanks in advence.

Kind Regards,

Mehmet Nuh GUL

We have a product which amazon has always limited how much inventory space that we can have ( it is an aerosol) So it is always showing low inventory even when we have added as much a amazon will allow. We ship in product 2 and 3 times per week to try to keep in stock, Now we are getting charged a low inventory fee which is almost 10 percent of revenue because of amazon restrictions.

We have talked ot people at amazon to recitfy but after paying $7000 in low inventory fees when we have product to ship and are tyring to ship i am pretty frustrated that amazon has essentially just created a way to kill the profitability on one of out top skus

who is the person at amazon that will either allow us to get more inventory space or will remove the fees?

We want to check is product have IP (Intellectual Property) restrictions or is restricted products

It is possible to check it via SPAPI ? Or any other method ?

I have recently listed hair colour and used a word anti fungal for that amazon has restricted my listing as pesticide and after so many attempts as explained by them to update attribute in compliance pesticide claim

in listing its not working why this hassle so sellers when we know that the product is only henna hair colour

kindly help in this regard