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How do you protect bedsheet designs?
by Seller_2ghG2wc7r3VIr

Launching a brand with unique seamless bedsheets—worried about stealing designs.

Does Brand Registry actually stop copy-paste sellers?

Are design patents worth it for patterns, or is copyright enough?

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how to deactivate markets
by Seller_BtGbPbIGvgWIL

What if i dont want to sell in others markets and i want to only sell in USA

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Shipment reimbursement
by Seller_xf4XHEeqPRjnN

I shipped 3 SKUs, 10 units each, totaling 30 units to Amazon, but Amazon says they have not received any units. I then created a case and submitted the invoice, but Amazon only reimbursed the amount for 2 SKUs, which is much less than the actual purchases and UPS charges.

Additionally, for the 3rd SKU, Amazon states:

(Our research shows that the 10 units of FNSKU X0047ASTM1 that you sent with shipment FBA18T9JJZGD have arrived at our fulfillment center as an unexpected FNSKU compared to your shipping plan. Unfortunately, we are unable to recover the physical inventory of the located item at this time due to an error in shipment plan creation. We are unable to reimburse or reconcile the discrepancies you have asked to investigate for these items because of the error)

I haven't seen any errors in the shipment plan, and Amazon also acknowledge that the units have been received. How is the unexpected FNSKU? These units will be shipped according to the shipment plan.

Please help.

@Seller_OOVUXZLmb2UEH@Seller_YeWcEeTwlVO93@Seller_RSwABJNHpHnEZ @Seller_CnfW62x6yxvJw

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@Seller_RSwABJNHpHnEZ @Seller_GEZPMc4CeQfh6 @Seller_l3eCP9f1PtJXC@Seller_JT2cdQLa0Oueg@Seller_CnfW62x6yxvJw@Seller_nS0jcFQNDLG3e@Seller_s3amN64nZ4y9V@Seller_t9kvdr2yixQej@Seller_RsATYbG9XP0HP@Seller_RSwABJNHpHnEZ@Seller_YeWcEeTwlVO93

I have appealed 4x now and keep getting the same form letter. I have provided a LOA that has been accepted in the past when a 3rd party maliously claimed ownership of the North American Rescue brand. There is no Trademark mentioned in the complaint nor is there a contact party. I have already contacted North American Rescue who once again wants to know who is falsely filing these complaints.

ASIN: B00H8XXXRE

SKU: NAR85-0404

Complaint ID: 17532510181

Hello,

We received your submission but do not have enough information to reactivate your listing currently. To reactivate your listing, provide any one of the following documents for proving the authenticity of your listings:

A. A letter of authorization or a licensing agreement from the rights owner demonstrating that you possess the right to use the content claimed. The documentation submitted must meet the following criteria:

-- The document includes the name and address of the rights owner.

-- The document includes your name and address, matching the information in your selling account.

-- The document explicitly authorizes you to use the rights owner's intellectual property with your own brand name.

B. An invoice to show that your products are original and are purchased from the rights owners directly or from an authorized distributor and are not infringing the trademark claimed by the rights owner. The documentation submitted must meet the following criteria:

-- Dated before the date of your notice.

-- Includes your name and address, matching the information in your selling account.

-- Includes the name and address of the manufacturer, distributor, or retailer.

-- Order quantity is sufficient to fulfill the units sold since the invoice date.

C. A retraction from the rights owner to be sent to Amazon directly. You can find the contact information of the rights owner in the listing deactivation communication you have received.

You can find the contact information of the rights owner at the bottom of this message.

Has your listing been deactivated in error?

If you believe that there has been an error, tell us why. Your explanation should include how your listings have not violated the brand's intellectual property along with documents mentioned earlier to support their authenticity.

How do I send this information?

If you are appealing an action we have taken on your listings for an intellectual property complaint, go to Received Intellectual Property Complaints in the Product Policy Compliance section on Account Health:

Locate the deactivation record for the product listings that you want to appeal and click on the Appeal button next to the record to submit your appeal to reactivate your listings. If you want to submit additional information, click on the "View appeal" button next to the deactivation record. To submit information necessary to reactivate your listings, click the "Submit additional information" button.

What happens if I do not provide the requested information?

If we do not receive the required information, the listing will remain deactivated. The violation record will remain on your Account Health page for up to 180 days after the listing was deactivated or until the violation is successfully disputed. Deleting your listing on this ASIN does not sufficiently address the reason for the violation and will not result in its removal from your Account Health page.

ASIN: B00H8XXXRE

Title: North American Rescue Individual Aid Kit NAR Compact First Aid with Compressed Gauze, Petrolatum Gauze, ETD, Gloves, Surgical Tape (85-0404)

Complaint ID: 17532510181

View the Amazon Intellectual Property policy to ensure that your listings are within the policy:

We're here to help.

Need information on invoices? Visit Seller University to learn more about our invoice process:

If you have questions about this policy, contact us:

You can view your account performance:

Alternatively, select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

-- Download the iOS app:

-- Download the Android app:

Amazon.com

Sincerely,

Seller Performance Team

Amazon.com

Had to remove every URL because it wouldn't let me post without it.

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I wanted to open a handmade account.(already have seller account). I was wondering if i face any kind of a problem or violation does that affect my seller account (ex. if my handmade account gets suspended can my seller account get also suspended.

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No response (Case)
by Seller_xf4XHEeqPRjnN

Hi Amazon team,

I opened a case 5 months ago, and the last reply I received from Amazon was in November of last year. Amazon refused the reimbursement even though I had already submitted the invoice, and Amazon's email confirms that the units were (Received in full. ) I also submitted the Amazon warehouse balance and the closing units for those particular items. How can Amazon state that they haven't received them? It's been 5 months now, and there has been no response from Amazon

FBA18KJ3Q1ZR

Case id 16635459171

Please help

@Seller_hme3Wbydd1ihr @Seller_OOVUXZLmb2UEH@Seller_YeWcEeTwlVO93@Seller_RSwABJNHpHnEZ @Seller_RsATYbG9XP0HP@Seller_SBIjJooGeXSQ6@Seller_CnfW62x6yxvJw

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Identity Verification Violation
by Seller_vWgEJR8soJmMe
Amazon replied

Hi to Amazon Support Team,

I am writing about the recent suspension of my Amazon account.

I received an identity verification request on April 1st, and the Dispute section on the same day only asked for identification of my ID card and face photo, which I completed, and then the system did not send me any information-documents or defense letter. According to Amazon’s guidelines, identity verification is usually completed within 72 hours, but as of April 4th, my account is suspended and the status is still “verification in progress.”

I respectfully request that my case be reviewed immediately as this delay is affecting my ability to work. All documents were submitted correctly and on time. Can you please explain why my account was disabled while my appeal is still pending? Is there anything I am missing?

Is there anything missing? I would be happy if you could help.

Thanks

Dilruba

@Seller_37l8i4vuvugjG

@Seller_4GjtS9k0cnHHv

@Seller_JT2cdQLa0Oueg

@Seller_nt9X7GoCkqXGB

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Is LOA required for all lisings going forward?
by Seller_rTAxflJvPFLKc

I am confused to see some discussion happening here. We source products from distributors, and all those are big brands. I don't think they would issue an LOA to small retailers like us.

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Tariffs?
by Seller_Sram36TnVt73c

So I guess I'm wondering if these tariffs will affect sellers of Chinese products who ship directly from China into Amazon US FBA?

Unrelated: why does every single post of mine including this one warn me that I may be posting personal information???

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Is this the new way for Amazon to take every penny in profits? Seller support has been useless for a very long time so getting an answer from them is pointless. But all a see is thousands of dollars in "adjustments" on orders. Shipping is paid through Amazon and some orders shipping "adjustments" doubles the shipping cost. Weird thing the boxes and sizes have been the same for 4 years. So how does Amazon get to pocket this extra money with no explanation or a support team that can explain and not just reply with a copy and paste answer.

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