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why is my account deactivated still ??? Even when I have done everything required Amazons policy states that I won’t be charged for anything until I make a first sale.! Which I have not yet done I was asked to pay 40$ in which I did to set up my pro account. I left for some time now and came back 10 days later to meet my account deactivated again for only God knows how many times now ! And I have not even started selling !!!! I don’t have another credit card to put in at the moment plsss I need help

Hello everyone

I need help with a serious issue. I have private label products in my catalog; we own the brand, and everything complies with Amazon's policies. However, for some reason, Amazon is not granting the Featured Offer (Buy Box) on our listings, even though our prices are so low that we’re not even covering product costs with FBA. If there’s anyone who from Amazon specialist, please help, as support has not been able to understand or resolve the issue.

Thank you

Can a mod please assist? We have had another Brand Registered ASIN hijacked and updated to the brand AONELAS.

ASIN B0C44K85DX. I did report the listing with Brand Registry, but "no violation has been identified."

Cases: 16558915241 and 16632986791.

Them promes time after that you will get your money but them never pay you any money them just lie and lie all the time and give you new payment settelments all the time.

I have make a police reoprt on them already.

Hello,

We had 18 items removed as per a removal order (let's call it Removal Order A), on Feb 26, 2024 under tracking number A, and we had another 28 items removed as per another removal order (Removal Order B), on Mar 01, 2024 under a different tracking number B. Tracking number B was finally delivered in June, but Tracking number A was never delivered. Status showed in transit for the longest time.

In end of June, Seller Support informed us it was delivered and when we requested PoD we were not provided it. We followed up with specified carrier, and carrier provided 1 page of the POD for Tracking number B and informed us it was for Tracking number A. We asked them about it, and they told us that they had to reassign a new tracking to Shipment A, and that new tracking number was Tracking number B. We tried explaining that both tracking numbers were associated with different removal shipments posted as shipped in removal order details reports on amazon. But they did not understand.

So we came back to Amazon and tried explaining all this. And we are repeatedly hearing Tracking A is associated with Tracking B and Tracking B is delivered. I have provided proof of all the abf emails, the pod, photos of the received 1 pallet shipment, and the fnsku and lpn on every one of the 28 products received to prove that what we received in tracking number B was only items associated with removal order b and nothing from Tracking number A was in the shipment. No one from seller support is understanding. This is a $5000 shipment. How is this our fault that the carrier lost the shipment or the fulfillment centre made a mistake some where as both removals are from same FC. Can someone help?

Case ID: 16440654811

Hi. Does anyone know how to sell on the new Amazon Haul? Is it for Chinese sellers only? I heard its by invitation only and I'd love to get an invite. Thanks for any info.

"Hello everyone,

My Amazon seller account has been deactivated, and Amazon is saying that there’s suspicion of fraud or illegal activity on my account. I haven’t done anything wrong, but now they are also asking for identity verification documents under the Inform Consumer Act in the Account Health section.

Does anyone have experience with this? Can you guide me on what documents I should submit to resolve this? Your advice would be really helpful. Thank you!"

I've had multiple Kickstarter backers report to me that Amazon is blocking them from reviewing my new product with the following error:

HOWEVER Amazon's own product review FAQ policy says they should be able to review the product.

"Can a buyer review a product not purchased on Amazon or from me? Yes, provided that the buyer meets the eligibility criteria in our Community Guidelines. They can review any product on Amazon, regardless of where they purchased that product."

I opened a support ticket last week (Case ID: 16623465471) to see if I could get this restriction removed but have gotten nowhere. Can one of the associates on here help escalate this to the appropriate team? Thank you in advance!

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