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Good Evening All,

Has anybody noticed a sales drop since using holiday settings. I got back off holiday yesterday before going on holiday I was getting 50 orders a day now I only got 23 today and it seems really quiet any ideas?

Thanks All

Hello,

I'd like to put some products on sale, but not all of them. The last time I put them on sale, too cheaply, they all got snapped up overnight, which created a problem for me.

Is there a way to limit the number of items on sale in the edit section, where I state dates of sale, etc?

Has anyone else noticed the brand names on their listings changing over the last 2 weeks? It started off with a couple of listings being rebranded Erkic, then yesterday it was 76 of my listiings rebranded Erkic, several rebranded GONDMAX and today some of the listings that had been rebranded Erkic had changed to PIROIT overnight. I am the only seller on the listings, so no one else is selling the items. The only common denominator is all the listings have positive feedback on them and I have several thousand listings with no feedback whatsoever, so that is not a coincidence. When I click on the 3 new brand names Erkic, Gondmax and Piroit, they are a collection of listings from hundreds of different sellers from alcohol to t-shirts and everything in between. Have I missed something that everyone else knew about or is it just the bots experimenting? It wouldn't make much difference if it wasn't for the fact I can no longer edit some of my own listings despite being the manufacturer and the only seller? Is anyone else noticing their brand names changing?

I opened an account in the US while I had an account in Europe. Due to a mistake in the address column, all my accounts became inactive and I am not allowed to update them.

Hello everyone,

I am facing a frustrating issue with my Amazon seller account. Despite submitting all the requested documents multiple times for verification, my account remains deactivated. I have opened several cases, but I keep receiving the same generic responses without any real resolution.

The most confusing part is that I am successfully selling on other Amazon marketplaces without any issues, using the same documents that are being rejected here. It feels like an endless loop where my efforts and valid submissions are being overlooked.

This situation is severely impacting my business, and I urgently need assistance. Has anyone else faced a similar issue? If so, how were you able to get Amazon to properly review your case? Any guidance on escalation methods or contacts who can help push this forward would be greatly appreciated.

Looking forward to your insights!

Thanks in advance.

Hi Amazon Community

I am an existing seller on Amazon, and starting this year I decided to start selling in a new category of Health and Personal Care > Food/Health Supplement Category. I listed my first product after which Amazon asked me a ton of compliance documents/certificates that I provided them all and after an effort of about 2 months, they send me an email stating that I have been approved and granted permission to sell in this category. So I started working with the manufacturer on producing the inventory however after a few days when I went into the inventory dashboard I found out that Amazon has restricted my listing and I am not allowed to sell in this category as Amazon is not taking new sellers.

Now I am stuck with my inventory and I am not even able to activate my listing. Please note that I am also a brand owner and have registered the brand. I have raised multiple cases, called and chat multiple times with support team but no help or resolution on my cases. Few of the case IDs are 10941769992,10882941322, 10814026682.

I really hope someone here can help me fix this. I am really stressed out and don't know what to do.

Regards

Hi

I have appealed a ATOZ claim, Amazon have said they are withholding the original decision as the i never provided information when they contacted me first time

But i replied to them with the correct information and info of tracking info

Hello,

I'm facing a major issue with one of my listings that has five variations—specifically, the product reviews are no longer syncing across the variations. I opened a support case, and seller support responded by saying the child ASINs are in a different GL category (gl_kitchen) compared to the parent ASIN (gl_home). They then closed the case without resolving anything, which left me completely confused.

I reopened the case and asked for clarification on what that meant. The case was transferred, but no one has followed up since. Just a week ago, all the reviews were syncing correctly. The main ASIN currently has over 500 reviews, but now the other variations only show around 90, which significantly impacts performance.

I’ve invested over £3,000 in Amazon ads for this product, and without shared reviews, that spend is becoming ineffective. From my understanding, only seller support can update the parent ASIN’s GL category, as this is not something sellers have access to or can change themselves. It’s extremely frustrating to be left in the dark after investing so much.

Case ID 10980228802

@Seller_z3k8APxGfbQEK @Seller_XUNeUuvrQDpgP@Seller_mIRnuhdx7l5sN

Hello! My account is deactivated in February but there is no performance notifications or any information to receive.

I called Account Health they could not able to locate why inactive and I created case but no response from internal team.

We are the brand owner and our products are under transparency program which means our brand also damaged. I have 3000 stock in Amazon Warehouse and no sales.

We are also selling on Amazon USA for years over 300.000USD monthly.

What should I contact for fast resolution I do not know..

My account is healthy and no violation. Not able to get hep. Very upset for facing this. Please advice.