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I need to expand the Middle East site. There is no optional Middle East site in the link. I don’t know who to contact. I need the support of an account manager. Thank you!

https://sellercentral.amazon.com/sell-globally/home

After Holidays, I got the notification that my account is at RISK of deactivation due to ODT rate.

Was USPS okay with other sellers? USPS delayed crazy so we have switched to Amazon shipping they delayed too.

of course some orders we ship little bit late because they were custom orders..

Wonder how Other sellers' experience with shipping carriers for the holiday season.

Hello!

We are reaching out regarding an issue with one of our products that has been successfully sold through FBA.

However, AWD is currently showing a shipment error, indicating that the product is classified as dangerous goods. This classification seems to be incorrect, as the Manage Dangerous Goods Classification tool has confirmed that our product is not classified as dangerous goods.

Could you please assist us in resolving this discrepancy? The Case ID for this matter is 16867345301.

Thank you

I just received a new credit card and everything is good to go with that card. I even bought with SellerAmp to see if it would go through, and it did! So now that I enter the details of my card to seller app, it does not work at all. I get the usual email saying, "Payments Suspended, credit card update required". So what now? I used to have the professional account but I can't reach them in any way.

I realize we are in the "pre-christmas cone of silence" but our sales have gone from 100/day to 9. We sell books. They aren't really seasonal. Anyone else seeing a drop off of this magnitude in the last 2-3 days? All of our metrics are in good standing.

[Moderator Edit: removed personal solicitations]

I sold an Xbox Series S a couple of weeks ago. The buyer claimed the controller was missing its battery cover and the Xbox was broken. When I opened the returned item, the Xbox had a different Serial Number than the one I mailed. It came back in the same box though. I notified the buyer that the serial number was wrong and that I would have to charge a restocking fee if they didn't return the correct Xbox. They responded that they didn't know what I was talking about. Then the buyer filed an A-Z claim. I issued the refund charging a 100% restocking fee. Today I checked, and even though I submitted the Refund with a 100% restocking fee. It looks like the Refund is back open to where I can issue a refund. So I am guessing the A-Z Claim reversed my Refund submission.

With the A-Z Claim, I have explained the issue and provided photos of the Xbox that I shipped with its serial number. I also provided photos of the Xbox they returned with the different Serial Number. I even have photos of the Xbox Box that has the serial number on the outside that matches the Xbox that I sent. It is the original box that the Xbox came in.

For the last 4 days now, I get an email from Amazon saying that they need more information. If I don't respond in time they will issue a full refund to the buyer. I keep repeating the situation and uploading the photos, but then the next day I get the same email from Amazon saying they want more information. I don't know what more information I can provide at this point and need help. I am worried that Amazon will refund the money and I will be stuck with a broken Xbox.

The only other explanation would be if the delivery person opened the Xbox and swapped it out before delivery. But I have no way of knowing that. Is there anything else I can do? Amazon says the case will be refunded by December 25th if I don't provide a response.

Order ID: 113-8142046-2290633

Hello @amazon

Our Amazon account recently got notification of customer review policy violation. We are submitting our response of appeal but we are getting same automated reply on our appeal. Provided them with all the requirements they asked but getting the same reply everytime from them as it looks like a bot chat replying the same every time

need some assistance on this issue how to submit the appeal so they can accept.