Temporarily prioritizing products coming into our fulfillment centers


Why is this snuck into the forums at 2:45am but not posted on the main seller central page and mass emailed to all sellers?

Image how many are going to put in but orders tomorrow to try and help keep in stock then see this. You didn’t think you have to check for sneaky announcements.


Manage Inventory and Manage FBA Inventory pages are down



You declare that you care about FBA businesses, Do you understand how this impacts the businesses taking into consideration that you have your boot on our neck with the IPI score so Amazon can lower the logistic costs and deliver more profits?


Three of my stuff are on water, how about that?


We fulfill a lot of SKU’s in house, but we also have a large FBA component for products that are specifically targeted or do well with prime customers, so that’s definitely gonna hurt. We just completed a big restock shipment yesterday, but would have sent much more knowing they were gonna stop incoming shipments, so I imagine they snuck this in overnight as to not create a ‘couple of weeks before the black Friday rush’ situation. For a company that has such solid Q4 experience dealing with insane temporary spikes in order and fulfillment volumes, not anticipating the recent rush is definitely a proactive vs. reactive logistics failure on their part. We’ve known the crazy rush to buy staples would be coming for weeks, it was just a question of when it would happen. I had assumed Amazon would to see it coming too and be ready for it.


I am affected big time. I am a one man (woman) band having my own handmade business. I don’t sell, I don’t eat. Period.
However, it is not the time to point a finger at others. This virus is not a joke and am sure Amazon didn’t take the decision to suspend FBA shipments, just because they felt like it.
Have you considered the fact that the Amazon employees are affected also? Some of them might even be sick, quarantined, have kids at home because of closed schools? It is not about you, it is not time to be selfish. This is a matter of life and death for many people around the globe. People who raised us, who loved us, who are proud of our achievements, who spent sleepless nights staying by our bed sides to make sure we were ok., people who still worry how we are every day. These are the people at risk!
Amazon is prioritizing their work load, so they can make sure the supplies needed for us to survive are in stock, not because they would get more money out of it, but because this is what is needed right now.
Enough selfishness! Enough! It is time for all of us, no matter what race, age, gender, religion to stand together and face the danger ahead of us. For most of us, this would mean inconvenience. For those at risk, it means a matter of life and death.
BTW, I am currently in Asia and see it first hand. You have no idea what is coming your way. Amazon is taking the right measures to have continues supply of the vital products.


Before today means already or does it mean in 23 hours from now?


You just have to fulfill FBM. It’s more work, but doable.


It isn’t a blanket prohibition – there are many categories still accepting shipments:

We are prioritizing household staples, medical supplies, and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and deliver these products to customers. Most of the products we are accepting at this time are in the below categories.

1. Baby Products
2. Health & Household
3. Beauty & Personal Care (including personal care appliances)
4. Grocery
5. Industrial & Scientific
6. Pet Supplies


Oops, I made a mistake. Shipments created BEFORE the 17th will be accepted. They do not have to have been shipped yet.


I would, but as I said I am in Asia right now and my only option was to send FBA. I have a box with 300+ units literally ready to go. I logged on a couple of hours back to complete the shipment and the system wouldn’t let me because of “technical issues”. Now I know why.
Anyway, there is nothing we can do about it. I just pray that the spread of the virus will stop soon and we would be able to resume out daily activities.


I may not have any luck with this. FBA inventory creation site won’t even load. I’ll keep trying before most sellers wake up tomorrow and possibly not being able to do anything.

Did you try creating a shipment?


You can only ship the shipment that are completed. I have a ready to ship shipment, but I didn’t “complete” it and the system doesn’t allow me to. The site shows “technical problem”.




I sell in the Grocery category so I am exempt (hopefully). I made a mistake above – only shipments created before the 17th will be accepted. Sorry.

I think I am going to take a break from the forum for a few days… the screaming in the forum when people wake up is going to be incredible.


I think so as well. Wish I had a heads up


I can’t even seem to view my shipments that have been received already. I’m trying to do some reconciling and the pages simply won’t load. I hope it’s because the site is overloaded and not because they have hastily disabled that component.


As far as I understand, they will not allow new shipments for products that are not relevant for survival until the 5th of April. Inventory that has already been shipped will be accepted I guess.


I tried to create the shipment today, the 17th around 6AM ET. throughout the shipment config process, It kept kicking me out and the page won’t load. I kept refreshing the page and finally managed to go through all the config steps and “Complete Shipment” and print the shipping labels. My shipment status shows “READY TO SHIP”, see attached.

If I send the shipment would it be fine, considering the date of creation is 17th?


I’m in the same situation, hopefully they will accept the stock