Hello,
Previously all my returns have been sent via USPS, the same method used to ship them. My last 2 returns, including one in transit, have been returned via UPS.
I sell clothing, so an inherent high return rate.
The completed UPS return cost me an additional $25 in additional "adjustment" shipping fees (and was an item-swap fraud on top of everything) and I don't know what the additional charge will be for the incoming return, if it manages to get to me.
I use a PO Box for my business address (non-negotiable), which obviously doesn't take UPS returns.
How do I manage to keep returns via USPS, or is this the end of my Amazon career? Return rates already reduce profit to almost non-existent, I can't add in an extra $25+ fee even if it is only some returns.