Fellow FBA Sellers, Amazon support, can you help me out please? @Seller_nt9X7GoCkqXGB @Seller_l7Jtck9jxnEA0
VIOLATION: My 10x listings are removed because I did not mentioned the percentage of Viscose in the TITLE (Item name). I initially used AI suggestions and was going to update it later. Big Mistake!!
ISSUE: I have Updated the 10x Listings. Changed the Title/Item name and bullet points from Viscose to 100% Viscose. It looks like the updates are not updated in the back end.
All my actions: (I am in a Loop for a week now)
• Submit Appeal (against the violation). Rejected and still shows OLD not Updated Title!
• Contacted Seller Support. They don’t see the updates
• Added 10x ASINS again (Add Product) (Update Title/Bulliet points) multiple times and waited the required 24-72 hours
• Contacted Account Health. They see my updates and send me to the Listing Team
• Listing says: Update your Listing (!) and wait 72 hrs… Added 10x ASINS again (Add Product)
• Submit Appeal (against the violation). Rejected and shows the NOT Updated Title!
• Contacted Account Health (again). Told me to contact Listing Team…again..
• Listing Team says: Update ASINS… and wait 24 hrs. I did that again (5th time)
The Main problem with Amazon is that your TITLE/Item name changes are NOT reflected in the Backend systems!!
I worked on this 7 days in a row to get it fixed and followed all the instructions from Seller support. Still my updates are NOT seen. I am very tired. I had already booked a Shipment but cannot Print Labels for the Boxes to go on transport. Tired and very stressed. I am not sure what to do. Any help would be appreciated. Thank you.
Latest update: One Listing Team member (Varsha) updated 5 ASINS on the Backend but is not allowed to do more than 5. The next team member says that the remaining 5 ASINS are discontinued (?).
Parent ASIN: B0DMLX4TFZ
Child ASINS:
B0DMLWXBXK
B0DMM167CL
B0DMLYCDQL
B0DMM17PN4
B0DMLYG6RR
B0DMLZF2C3
B0DMLX4RS6
B0DMLYT69D
B0DMLYMJMC
B0DMLXF2BZ