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Hello

we had 800 stranded inventory, and Amazon set a removal order to dispose of them.

it already started 48 hours ago.

it is a very high-cost product, we need to STOP this at any option.

PLEASE help us to figure out how to stop this.

please let us know how.

removal order id: 25UQR1ykTi

Thank you.

So they marked my apparel pin as pesticide, go figure

After a few case responses and emails, they said whoops it's not a pesticide.

I still show it as currently unavailable and they are saying repeatedly it is live.

ASIN 16856056451

can someone tell me if it is showing as live?

@Seller_RSwABJNHpHnEZ

Well, this was a first for me. One of my buyers received their order and then immediately called me on my cell rather than using the Amazon message system. This was the same day, only a few hours after the package was delivered to their address. But they didn't call about the order, they apparently just wanted to chat with me. I didn't pick up the call, because I did not recognize the number. Based on the buyer's identity (I of course googled them; they have a religious title) and the content of the voicemail they left for me, I think they are interested in proselytizing me. I did not call them back, and am not sure how to handle this. Sellers, Amazon people --- what should I do here? Ignore them, write them a message? If I ignore them and they leave me a negative review because of that, do I have any recourse?

Good afternoon. I recently registered, and I believe I’m doing everything correctly according to the instructions. However, in the "See All Buying Options" section, there’s always a message:

"This item cannot be shipped to your selected delivery location. Please choose a different delivery location."

What do I need to do to get a regular "Add to Cart" option like everyone else?

For the past few days I have been watching my payment balance slowly drip away throughout the day. I keep checking the charges to the balance and notice no differences in the refunds/expenses/reserves or anything of the sorts but yet somehow money seemingly just keeps leaking out of my account? During days I have seen grand totals of about $750-$1,000 just slowly disappearing throughout the day. What is going on???

Hi,

its so frustrating that a customer brought a item and filed a A-Z even when it shipped and a proof delivered tracking #

Amazon still debited from my account but says its doesn't count in my record .

i don't understand, if its my fault, it should be a A-Z count in record and debited from my account

but its NOT! caze its delivered 2 days with a TRACKING NUMBER!

if AMAZON THINK its no problem and wants to do a courtesy refund why its debited from my account instead of Amazon

its just ridiculous and unfair to seller! buyers can do scam like that everyday for just make a easy phone call while AMAZON SELLER lost all the merchandise and shipping money!!!

I’m looking for advice on how to handle an issue with a shipment sent using Amazon’s partnered carrier, DHL. The shipping label, along with insurance, was purchased directly through Amazon.

Here’s the situation:

A customer reported that the item was delivered in a damaged condition and requested a replacement. Since the shipping label and insurance were purchased via Amazon, I first contacted DHL to file a claim. However, DHL directed me back to Amazon, stating that the shipping label was purchased through Amazon and not directly from them.

When I reached out to Amazon Seller Support for assistance, they advised me to contact DHL, as they indicated that Amazon cannot be held accountable for this issue. This back-and-forth has left me unsure of the best way to resolve this situation.

If anyone has dealt with a similar experience, I’d appreciate your guidance. Specifically:

1. How can I successfully file a claim for shipping damage when the label was purchased through Amazon?

2. Is there a clear process for resolving these types of issues to avoid losing money or disappointing customers?

Your insights or suggestions would be invaluable. Thank you for sharing your experience!

Hello,

My account was deactivated stating that I sold counterfeit product(2 listings). I appealed twice, but rejected both the times. I submitted Invoices(no phone number in 1 invoice), Shipping Confirmation email, email chat with supplier, bank statement, transaction details page screenshot. Which should be enough to proof that my orders were legit, but still I got rejection. What am I supposed to do now?

I spoke to the supplier with phone number for adding phone number to the invoice, but they refused to make any changes. But they told that I can give their phone number to amz & website. Will that help me with it?

I have already stopped reselling, and I just wanna fix this problem. So that my branded store remain in good condition. I can join them for video call verification where I can show everything I have for both the listings.

I was assigned an account manager, but she isn't responded my emails to them. May be she has been promoted to other department. Can you able to get someone from account representative to call me?

Case: 16878033691 (please get someone body to call me to the phone number added in this case ID). I haven't done anything wrong. Submitted all docs they need(invoice without phone number though still got rejected).

Thanks,

Pramish M

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And I have to make a new can reach out to because I can’t login to my main