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I just registered on amazon seller app and trying to understand the process but after filling the card details, money has been deducted from my card without any otp or so, is this normal?

Hello everyone, my sales are down drastically, anyone else like this?

Went from 14 units a day to 1 or two over the weekend.

Hi everyone,

Unfortunately, the OTP code not receiving,

I open a case but not resolved yet.

I proceed Two-Step Verification Account Recovery but no response from amazon since many days.

Please any one help me.

Thank you

my account is under individual account and I have tried everything the past two months to change it to a professional account. There is a glitch on manage services, it keeps roaming. I have spoken to so many people on Amazon and no one seems to know how to fix it. Please help

anyone deal with this? cant even contact anyone

I am having a problem with the new policy. While Amazon stated that sourcing costs would only be used for lost/damaged items before they are sold, they are not keeping to that policy. I have had several FBA returns that were stolen/swapped, and Amazon is only reimbursing sourcing costs and not the original order amount (minus the fees). This is a terrible error and will cause even further losses! Anyone else seeing this? Mods, please help!

We are receiving automated responses stating that we are "not eligible to sell," despite having submitted all required and valid documents. Our documents fully comply with Amazon’s requirements for proving product authenticity and supply chain verification. The automated rejection appears to be an error.Kindly escalate this matter to the appropriate team. We appreciate your prompt attention to this matter and look forward to your response

Hey everyone,

I need some advice (and maybe a sanity check) on a frustrating situation. A customer left a 1-star review claiming our product "doesn’t fit standard sizes" and that the listing "wasn’t clear."

Here’s the kicker:

✔️ The product description repeatedly states it’s only for [specific size], NOT standard in Title, Bullets, Images

✔️ The customer also messaged us and we confirmed it wouldn’t fit their setup.

✔️ They bought it and left a negative review, blaming us for their mistake.

✔️ Checking their page, they’ve done this multiple times with similar products to other sellers- leaving bad reviews .

• We've already: Reported to Amazon Support with full screenshots
• Escalated to the review abuse team, but no actions.

This feels intentionally misleading and unfair. Mods, can you look into this? Case id:17443564371

Has anyone else dealt with a buyer like this? How do you handle reviews where the customer ignores clear warnings and then blames the seller?

Thanks for any help – this is beyond frustrating! 😤

Hi @Seller_8hQgfj6OVZYse @Seller_GEZPMc4CeQfh6,

We're a new brand for dietary supplements and just created our first listing. However, our offer was removed with Amazon stating that we need to request selling approval for compliance. When we try to to request for approval, we're notified that Amazon is not accepting applications to sell:

Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)

Is there any other way to seek approval to sell dietary supplements? We'd be eager to submit requirements needed for approval.

Case ID: 17525452921

Thank you!