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Hi, new Amazon seller here.

I have a Zebra label printer which prints correctly in 4x6 format when using PirateShip for my other platforms.

When I first started using Amazon's "Buy Shipping," the labels printed out in about 3x4 format, and "Firefox" and the Amazon Seller Central url printed at the top, and "1 of 1" and the date & time printed out at the bottom. Fortunately the Post Office doesn't appear to have a problem with that.

A few days ago I downloaded Amazon's label-printing software (forget what it was called), and the labels started printing correcctly in 4x6 format.

However, today it went back to the 3x4 format, but worse, the tracking number was cut off at the bottom and was going to print on a second page and part of the label was cut off on the right side as well. I had to manually shrink down the size of the label to get all of the (tiny) label to print.

I notice that at first the Amazon label software asked permission before printing the (correct) label, but this time no permission was asked; it seems the software is no longer functioning, but it really screwed something up anyway.

Anyone have this problem, and know of a solution?

Out of the last 100 orders, about a dozen have taken USPS 12+ days and up to 20 days to deliver. That means a dozen buyers requesting refunds even though the package arrives a week later.

We always explain that we arent the USPS and therefore cant control how long it takes, but we're losing money and getting bad reviews B/C of the post office slow delivery.

Any insight?

Customer ordered a pair of shoes on December 15 and initiated a return process on December 23. However, the item wasn’t shipped back to me until January 23, an entire month after the return was started. When I received the item on January 28, it was heavily used and clearly violated Amazon’s return policy. On the same day, the customer requested a refund. I informed her that her actions violated Amazon’s policy and consequently denied her refund request. I then reported her for abusing the return policy.Subsequently, she opened an A-Z Claim alleging that the item was different from what she ordered. I provided Amazon with a detailed explanation of the situation, but my response was rejected. As a result, Amazon granted her a full refund, which negatively impacted my seller defect metrics.

Is there anyone from Amazon who can help me address this injustice?

I've just gone through a section 3 along with product authentication, I've provided everything and everything was accepted. Then a competitor decides to say my products are fake, so I provided the same documents I've given but was rejected? Literally giving supply chain documents and the authentication team rejects what's been accepted prior? Same file, same documents. Is it normal?

I can't buy the UPS Next Day Delivery shipping label. The purchase option is simply not active.

I've already received 5 Next Day orders and I can't buy a label for any of them.

This is the first time I've encountered this, what should I do?

Hello there! Does Amazon comply with payments to the seller as described in it's policy statement? I have heard that sometimes it takes time to deposit payments to the seller, while the poor seller, does not have money to stock up on more products. It's that true and somebody knows why?

please help me

hello my brand registry was rejected I have all document but a few week ago my application rejected my case ID 17046187581

please someone help me

"Your deposit method has been removed from default due to issues with your deposit method for the marketplace(s) below. Assign a valid deposit method as default to continue receiving disbursements."

I have added it several times but I am still facing this issue since long time. Plz assist ASAP

A customer falsely claimed we sent a used drill, left a negative review, and then returned a completely different product (which we have never sold) to receive a full refund through Amazon’s system.

We have:

- Reported the fraudulent customer (no action taken).

- Requested feedback removal (denied).

This is clear fraud, yet we keep receiving only automated responses. Please remove the false review and protect our business from further harm. Please remove the false negative review rather than another automated response, as we are exhausted from receiving unhelpful generic replies. There must be a way to address such blatant fraud, and we trust that Amazon values fairness and seller protection.

Please escalate this issue for a fair resolution.

CASE ID 17083463351