Hello, my account has been suspended due to inactivity. We uploaded our business license and ID photos on the "Seller Identity" page on November 27th, but they have been showing as "under review" for the past week. Our new product inventory is already being reserved and processed in the Amazon warehouse. Due to the delayed account review, we have incurred huge economic losses and inventory costs. At the same time, the inventory cannot be sold during the Black Friday period. Could you please help us review it as soon as possible and contact the identity verification team?

Hello, my account has been suspended due to inactivity. I submitted my business license and ID photo on the "Seller Identity" page, but it has been a week and is still in the "under review" status. The account functions are currently frozen, and I am unable to create SKUs and shipments. I have contacted customer service, but they have replied that they do not have the authority to review the team. What can we do now to expedite the review process?

Hi,

I have negative balance and have to pay to reactive my account, but I can't seem to find the repay balance and need help to solve this. I followed the instruction given by the amazon tech support, which are:

1. Go to Seller Central:

https://sellercentral.amazon.com/payments/dashboard/index.html

2. From the main drop-down menu, select "Reports."

3. Click "Payments."

4. On the page that opens, click "Repay Balance" and enter your details to complete the repayment.

* The interesting part is I when I follow the steps , in report, there is no payment. Is it a tech glitch from amazon? all stores balance are zero.

Case ID: 15561401591