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Our product does not include button batteries. We have submitted actual photos of installing AA batteries, but the explanation and misjudgment have not been successful.

May I ask if you can refer to the image we provided to restore our page?

caseID：15305494001

SFP Dashboard this morning has an announcement note at the top: "Enforcement is paused while we investigate carrier issues"

I'm pretty vocal about the issues with the SFP program, including but not limited to: holding Sellers accountable for carrier performance on a weekly level, inconsistent protections during major weather or other uncontrollable events, falsely including things as late deliveries for a wide variety of reasons, how dumb the speed metrics are overall but how extra dumb it is that we still don't have better reporting to help analyze the issues, etc.

With that said, I want to give Amazon credit for recognizing that (at least) FedEx is failing to hit their delivery commitments more or less nationally. There are several markets that are especially bad (anything in southern CA, anything around Savannah, GA, etc.), but when their entire network is operating in the mid-80%s, tough for Sellers to achieve 93.5%. So, bravo. For now. Let's just hope "pause" means we're not going to get punished in a few days after they complete some analytics.

My account was suspended more than 90 days ago but I don't know how I can withdraw the money from my sales, can someone help me please?

For the past few months on average, I have paid $50 - 100 max on storage fees, and this month I paid $600 for the exact same inventory, maybe even less because I sold some of those units. I understand that due to the holiday season, the rates increase, but this is an 800% INCREASE. I opened over 5 cases and I keep getting the same robotic automated answer of "This is the standard rate" What does that even mean? In November I paid $70 and in December I paid $600. It can't be the size of my items since they have been charging me just fine for the past few months... Can an Amazon mod here please help me escalate this, this is just outrageous and I'm not getting any help. @Seller_s3amN64nZ4y9V@Seller_guPeMXBrBxqyU@Seller_RSwABJNHpHnEZ

So... after weeks of going around and around and around with Amazon... they finally added the brand name to the title.

Only... guess what? That's right. It didn't fix the problem. How many weeks will it take to fix this now?

Mind you, the listing was the same for years and years (over 10) and never a problem. I could be spending time building more business for my amazing Amazon customers. Instead I have to put a post here hopeful that someone who cares will see it!

I already updated both address and phone number but I don't see any pop-up to receive the pin vis sms or call ,as per the instructions, see attachment

My account has been deactivated since March 2024 ( apparently it has been used for "deceptive, fraudulent, or illegal activity" per them). I have tried multiple times to appeal, with no success. All I Am told is- We don't have enough information to remove the violation at this time. Am in the same loop- inventory cannot be removed because account is deactivated, Amazon won't reactivate my account and keeps charging me storage fee. At this point, I have given up all hope and am ready to just let Amazon keep/dispose my inventory and stop all storage charges. Does anybody know how long will Amazon keep charging me these storage fee? Is there a stated policy on this- how long will I be charged? I Really wish Amazon could be more helpful and tell us what they need exactly, and which piece of information they don't have or have doubts about. Thanks,

I received a one-star review on on November 12, 2024, for one of my products. The review reads:

"amazon sucks, product is good

item did not make it at promised time, great shocker for the new amazon"

I'm aware that as per the Amazon Community Guidelines, reviews focusing on shipping speed are not permitted. Therefore, I reported the review using the “Report” button and submitted a case (Case ID: 16679188841) and an email to the Community team for further review. Unfortunately, despite these efforts, the review has not been removed to date.

Could anyone kindly advise how to appeal for its removal effectively? I’ve come across discussions where the outcomes vary, so I’d greatly appreciate guidance on the most appropriate steps to take next.

Thank you in advance for your assistance and advice!