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I sent out a DVD, that weighed 3 ounces. I received this reply from Amazon:

and have found that the dimensions and weight you have provided for this order was 3 oz = 0.1875 lb and the carrier audited dimensions and weight for this item is 37 lb. Kindly note that you were charged for the difference in the package, weight or dimensions.

Amazon has taken $100.51 from my account stating the carrier said my DVD weighed over 37 pounds. I did not send a load of bricks. I have appealed their decision 3 times, I get back the same reply saying I am out of luck. How can they do this? Can anyone at Amazon help me?

I realize we are in the "pre-christmas cone of silence" but our sales have gone from 100/day to 9. We sell books. They aren't really seasonal. Anyone else seeing a drop off of this magnitude in the last 2-3 days? All of our metrics are in good standing.

Hello,

We have our own trademarked products and we are also distributor some important brands nationwide. We have exclusive contracts that also give us opportunity to appoint dealers who can sell our products on 3rd party marketplaces. We no longer sell on Amazon. We see some unauthorized sellers misbranding our items and also selling those items on Amazon without our consent under our MSRP. This is damaging our brand value and causing us to lose money. We sell our items on our website. Before you ask, our brand registry is revoked so it is not an option for us.

Can you let us know how can we stop those people?

@Seller_GEZPMc4CeQfh6

@Seller_SBIjJooGeXSQ6 @Seller_guPeMXBrBxqyU @Seller_l7Jtck9jxnEA0 @Seller_4GjtS9k0cnHHv @Seller_OOVUXZLmb2UEH @Seller_t9kvdr2yixQej

Thank you

My brand keeps getting rejected and I have all the legal documents for my business, and a pending Trademark application under that LLC for my brand. I don't know what is missing?

Will an Amazon specialist please look at case ID 16814132591

I don't see an option to mark a current case urgent. I am waiting to get brand registry in order to create a listing, and get an FNSKU under my brand, for products in production right now. Thanks in advance for help!

We had no issue in creating ASINs for the past 3 years using the option "I dont have a Product ID" as we had GTIN exemption for our brand.

Now we are getting error:

"UPC Exemption not approved. To list products, you need to provide a valid product ID. Please enter the product's GTIN, UPC, EAN, or ISBN to continue listing.

There is no option to apply for GTIN exemption and support is of no help as well. ID 16895658751

We sell private label items only.

Does anyone faced similar issue before and what was the solution?

We are approximately 12000 people who have been victimized by Amazon. Amazon has over 1000 lawyers and we cannot deal with it alone, please listen to us. Please contact with President Donald J. Trump. They stole our life, health ,time and money.We may have made a mistake unknowingly, but we should not have lost our health as a result, no one cared about listening to us. If you think so, support us if you are right in your case.

It would be great if buyers had an Amazon account health system. I've heard there is one but it's "internal". Make it public and in their face. Educate the buyers that they aren't skimming out on Amazon but actual sellers on the other end.

This could help address issues like false claims of "item delivered late" when it wasn't, or returning items as "not as described" when it's really just buyer's remorse or they want to simply return it. If buyers could see a record of their own questionable return behavior and realize the potential consequences—like their account being flagged or even closed for repeated abuse—it might reduce the number of bogus returns and discourage attempts to get items for free. Such a system would benefit both sellers and the marketplace overall.

This year has been one of the worst, and it seems like I am not alone. I think the biggest one that ticks me off is the "item arrived late" when it clearly was delivered in the promised timeframe window on the order.

Or one that I just got this morning. "Item not received, please refund me". Well luckily this one was shipped with FedEx and they took a photo of the delivery. When I told them on the tracking there is a photo of the delivery, they were quick to change their tune to "Ok, thank you, Merry Christmas".

Hello!

We are reaching out regarding an issue with one of our products that has been successfully sold through FBA.

However, AWD is currently showing a shipment error, indicating that the product is classified as dangerous goods. This classification seems to be incorrect, as the Manage Dangerous Goods Classification tool has confirmed that our product is not classified as dangerous goods.

Could you please assist us in resolving this discrepancy? The Case ID for this matter is 16867345301.

Thank you

We have our Safe-T Claims denied for INR although we have bought the labels using Amazon Buy Shipping.

According to this article: https://sellercentral.amazon.com/help/hub/reference/G7KCD8BYQER79WWJ

We should have been protected of refunds made from CSBA if the shipping is purchased thru Amazon Buy Shipping and the customer claims INR

What good is Buy Shipping if Amazon will not comply..?