Products customer complaint what can I do I sent my invoice several times what proof do we need can anyone help me with that

Amazon the SSA\AHT & OTDR process is broken and needs to be fixed ASAP!

We have our order cutoff at 10AM (I am assuming local time CDT)

However, unless we set the ship date as the same as the calendar date as the order was received PDT, then it is late risk.

This is a $35 item that includes shipping:

The order was received at 11:12PM CDT and would have confirmed around 11:45PM CDT.

Here are our only options to ship a $35 item:

How in the heck are we supposed to ship this order on time and not lose money? Here I am the NEXT morning less than 12 hours from when the order came in and that STILL wasn't fast enough to avoid the late risk using the intended shipping method!

So, I can cancel it and take a defect, lose money or risk a late shipping defect? Amazon Mods please chime in, what is the proper way to fulfill this order?

@Seller_RSwABJNHpHnEZ

CaseID: 17545297391

My account has been deactivated, I submitted several appeals but I keep getting the same reply asking for more information.

Can a Mod look in to this and advise me on how to correct this?

Thank you.

I’m a new seller trying to list a private label product that has color variations using a GTIN exemption. However, the option to apply for the GTIN exemption isn’t showing up. Additionally, the "External Product ID" field is not visible under the "Brand Name" section.

According to the instructions, this option should appear under the "Product Identity" tab, but I’m not seeing it there. Could you please assist?