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Hi, I am unable to withdraw money from my seller wallet

It ask me to update information, I already it and also receive email its successfull but not working, Bank account verified successful

Case id 15551462401

help @Seller_9r49apSwQQjgn

We recently lost a Chargeback Claim for a very expensive item over $1000 Order # 112-4797169-7947462.

The package was shipped on time using Amazon Buy shipping service. USPS confirms package was delivered and signed for at the address provided.

When we received notice of the chargeback, we provided all information and attached the USPS POD with signature copy.

However, the claim was granted and the funds were taken from our account.

We opened a seller support case #15552061661 but haven't gotten any assistance.

How can we appeal this decision or get reimbursed?

The buyer received the item as described and we have a proof of delivery.

@Seller_1KYLYkgAlu4xX @Seller_Udi0JNbTrsmUV @Seller_hme3Wbydd1ihr @Seller_zukQNO61PzGck @Seller_nS0jcFQNDLG3e @Seller_guPeMXBrBxqyU

Hi, my account is in good standing. Recently i asked for my money to be sent in mid cycle for sales I had made on Amazon as it was a sizeable amount. The request was made on Friday June 24th. Amazon says it usually takes 3-5 days for the money to be sent to your account, but its now coming on 7 business days. Every day i check it says the money is being disbursed but nothing happens. This is very frustrating.

I've got a ticket open since June 28th, which says its been transferred to another team but no action has been taken. The ticket number is: 15527364131. Can anyone help?

@Seller_F4AbbFj6ovBk3

@Seller_zukQNO61PzGck

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@Seller_OOVUXZLmb2UEH

How do I get a report of tax-exempt purchases. by month and by product?

I received a product policy violation for my entire catalog, and support says I cannot mention the included manufacturer 3 year warranty on the PDP. I am the registered brand owner and the manufacturer for my listings.

The problem is this directly contradicts the Amazon advertising policy: "The product detail page must clearly describe warranties or guarantees, including any applicable limitations."

See policy here: https://advertising.amazon.com/resources/ad-policy/sponsored-ads-policies under "3.7 Claims and substantiations" -- this policy applies to ads AND store pages... So if you mention the warranty on a brand store page it is required to have the warranty stated on the PDP before the store will be approved.

I have Case ID: 15543697531 that needs to be escalated - This is the current case where support is arguing with me.

For reference you can see my OLD cases with Advertising Support when ads & store pages were rejected MULTIPLE times due to not having the warranty stated on the PDP, case IDs: 15112870891 + 13465911401.

Hi,

I’ve been selling on Amazon since 2022. My account got deactivated by Amazon UK due to billing address verification issues with my Hong Kong address. Despite reaching out, no response for 7+ days. Never sold on UK marketplace; inventory stuck in FBA USA. Passed Amazon interview recently.

They also got my business name wrong compared to USA and Canada martkeplaces.

Any advice to get my account reinstated?

Thanks!

Why doesn't Seller Messages at least tell me the Item the customer is asking a question about? Hard to reply with "I dont know what item you are talking about"

I'm new to Amazon, I was doing FBA and my account is deactivated. I'm not selling anything outside of Amazon. I have a few questions about CA State TAX:

- Does Amazon pay the sale TAX or do I have to pay?

- Do I have to worry about the Quatarly CA State TAX?

Please I've been a seller on amazon since 2022 and I have passed my verification in the UK marketplace but they refused to update my business name from CalmCandleEssential to Calm Candles Essential Limited thereby triggering the system saying I have two accounts. I have provided my phone bill and they haven't responded back in 7 days. All my goods are in USA FBA . Please help

Amazon you need to step in here and help out. I received 28 notifications today that the shoes that we sell are in violation of Amazon terms because they are considered plants or seeds? What is wrong with your system that you have bots that could be so stupid as to think a pair of shoes is a plant or seed. Especially big brands like Jessica Simpson, Vince Camuto, Steve Madden,. This is totally insane and a waste of my time that you were attacking my system because you’re pathetic bots do not know what to do. How is Amazon these days that are destroying peoples businesses due to pathetic technology. Please step in and help us out.