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The buyer's review did not verify the purchase tag. Therefore, this buyer not have purchased our product. so I have asked many customer service representatives, but none of them have been able to solve the problem

pls help me!

case ID： 17419705571

@Seller_1KYLYkgAlu4xX

We have case logs of shipments requesting investigation dating back to Dec 2024 and Jan 2025. The inventory ledger shows they are missing. If they have been received under other shipments, we have not been notified and cases are still open.

FBA18LGB6392 - case 16930600411 - 12-30-2024

FBA18HZ8CFC4 - case 16952396011 - 01-03-2025

FBA18H8HPM2Q - case 16985251851 - 01-09-25

Could it be looked into please?

Thanks

Tonight I tried to create a new condition / offering for two different products that I am selling. I created both listings last year. Both listings have a brand name on them and have UPCs that match the brand in the GS1 catalog.

I am getting the attached error which is stopping me from using the "Add another condition" tool. Being that it is two different products, and it's happened twice tonight, I think this is a system issue.

Oddly enough, I am able to make updates to the listing. Normally when getting a "generic" error, you can't make listing edits.

I got this message from amazon customer service. This is for a textbook that was delivered to the buyer January 29th which is 2 weeks past the return window. The buyer ordered by mistake--the wrong book for their class, wishes to return. I am not sure if the system has changed? I used to get return requests for items that were out of policy particularly at the end of the semester & haven't lately or is CS just giving buyer's bad advice? I have no idea how I would open a return request for a buyer & do not believe it is possible.

Dear Amazon Seller,

This is Amazon’s Customer Service team. A customer reached out to us with some questions about a purchase they made from you. Here’s a description of the issue:

Product: 1506365582

Order number: 114-1429832-7230657

Return requested: No

Reason for contact: There is not an option to create a return request for the customer. It is advised to contact you to create a return/refund through Amazon on your end. Please update this order with a return label for the customer. Thank you.

Please respond to this request within 48 hours.

Thanks,

Amazon Customer Service"

Bait and switch tactics from Amazon after soliciting sellers to send inventory to FBA warehouses just to change the featured offer logic. Then they charge sellers storage fees/ removal/disposal fees after changing the rules. Might not be criminal but its pretty morally terrible. "Par for the course at Amazon" Right?

@Seller_8hQgfj6OVZYseRight?

Hello,

Can anyone please help me my account is deactivated.and I received Email from Amazon if I will not send brand authenticity letter they will disposed in 30 days .haw I can make removal order.because my account is deactivated.I don’t want disposed my inventory.I spent a lot a money.please help me.my supplier not answering me.and I don’t have brand authenticity letter they.

Hi, for a long time the markets of MX, CA and US have been inactive, i have created tickets about this and the verification team ends up re-verifying my account, this has happened a lot of times but the marketplaces are still as inactive. I don't know what to do anymore, please help.

I AM A NEW SELLER ON AMAZON,MADE ACCOUNT BUT NOT YET DONE LISTING.

PLZ. SOMEONE TELL ME WITH WHICH DISTRIBUTOR (KEHE VS WEBSTAUANT ) I SHOULD GO FOR SOURCING ???

(I HAVE LITTLE INVESTMENT AND CANNOT DIRECTLY SOURCE FROM BRAND)

YOUR KIND SUGGESTIONS WILL BE HIGHLY REGARDED.THANKS

bought 100 units of Kirkland product keto snacks .more than 100 but they still declining my selling application.please help