Inactive Markets
Hi, for a long time the markets of MX, CA and US have been inactive, i have created tickets about this and the verification team ends up re-verifying my account, this has happened a lot of times but the marketplaces are still as inactive. I don't know what to do anymore, please help.
Inactive Markets
Hi, for a long time the markets of MX, CA and US have been inactive, i have created tickets about this and the verification team ends up re-verifying my account, this has happened a lot of times but the marketplaces are still as inactive. I don't know what to do anymore, please help.
26 replies
Seller_rI7BZIczK8iAC
Do you have inventory in your "Manage Inventory" in these marketplaces?
Seller_usc2XtvNNqpqF
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Seller_rI7BZIczK8iAC
Your screenshot shows that your account is deactivated, not just your listings.
Amazon asked you some specific information you could not deliver. That's why your appeal was rejected and your account will remain deactivated.
Only you know what they were asking for and only you can provide these documents or information.
CR_Amazon
@Seller_vPTN6T9VXGd3J
Hi there, my name is CR and wanted to see if I can get you some information here. Can I ask, have you opened a case with Seller Support on this issue recently? Do you have a case # you can drop below and I'd be happy to take a further look there. From my end, I do see it showing you inactive in MX/CAN/USA on your 'Account info' page.
I don't see any recent performance notifications needing your attention for further verification so I am trying to see if I can gather any more information to what is happening here.
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_vPTN6T9VXGd3J
CR back here again. After further review, I am going to see if I can get some additional eyes on this from the appropriate partner team to see if we can get you some more information here.
I am going to put this together now and will be sure to return back here and update you by @ tagging you just as soon as I have something further to share here. Thank you for your continued patience while I work on this further for you.
CR_Amazon
