Buyer left incorrect reviews

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Seller_LBLhU6yQxrKTG

Buyer left incorrect reviews

The buyer's review did not verify the purchase tag. Therefore, this buyer not have purchased our product. so I have asked many customer service representatives, but none of them have been able to solve the problem

pls help me!

case ID: 17419705571

@Quincy_Amazon

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3 replies
Tags:Listing hijack
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Seller_LBLhU6yQxrKTG

@Cooper_Amazon

pls help me! It's very important to me

thank you advance!

case ID: 17419705571

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Seller_Hi7wbO2Kbo6bl

If you are talking about seller feedback, it is impossible for a buyer to leave seller feedback unless they have placed an order. It could be a canceled order, but they have no way to leave seller feedback without having placed an order.

If you are talking about product review, there is no requirement that the buyer purchase that item to leave a product review. It will not show as a verified review, but that is the only difference.

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