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I just had to pause thousands of dollars in ad spend a day because my shipping times show delivery in 2-3 weeks which doesn't make any sense. We offer 1-day, 2-day and 3 to 5 day free shipping. This is clearly a bug but my sales have drastically dropped so had to pause ALL ad spend.

Any ideas how to fix this?! We've tried everything! We are merchant fulfilled as it's personalized products!

Don't know if other sellers are experiencing this...Amazon is padding the crap out of our transit times...we are well above the 90% OTDR yet they're showing our items won't be delivered until Dec 4-6!! that's 10-12 shipping days, we have our transit time for these areas set at 2-4 days with 1 day handling...and according to our dashboard they are only supposed to be adding .8 days so there's an extra 8 days being added!!!! some sort of ploy to drive more business to FBA during the holidays? this is inexcusable there has got to be some sort of recourse otherwise FBM sellers will all be out of business by next year....we're losing all of our buy boxes due to this 'error'!

Hello, what MCF integrations do you recommend to use between Amazon and Instagram Shop ?

This is not a duplicated discussion of Glitch in the video verification system | 4 weeks without update, it's a different topic about address change in Amazon UK, please do not delete claiming it's a duplicate topic, thanks.

I registered my account with the wrong address. While all other marketplaces were able to update my address, Amazon UK insists that I must activate my account to make any changes. However, I cannot activate the account because the company information I initially provided is incorrect.

All my cases are now automatically closed, I'm unable to get in touch with anybody with the ability to simply change my address to reflect my business document.

P.S: I haven't sold a single product on the platform, I got suspended from day 1, without the option to change my address in Amazon UK, all other marketplace have collaborated with me.

There are few ASINs when we update the title, we get the message "ASIN has already been claimed by another representative of the brand."

We own the brand and are the only ones selling the item.

Support does not help and always replies with the same response.

What can we do in this situation?

Hi,

I submitted a safe-t claim for a FBM return, which was not returned to me. The tracking information shows the item was returned to seller but in a different city and in a different state. We never received the return. The USPS tracking also shows the item was delivered to a different city and state from where I'm located. I opened a claim and was reimbursed for the return shipping but not for the item from the order. I replied to the claim asking about the refund for the item and was denied. I mentioned the item was returned to a different city and state and it was Amazon who issued the return label. They stated no reimbursement due for the order. This doesn't make sense. This is also the third time I've caught where returns are stating returned to seller but ended up in an entirely different city and state. I did not issue return labels for those either. I was reimbursed the cost of the item for those orders but not this one. The claim ID for this order is 12619-42985-8035539. Please help. Thanks.

Is the FBA box ID label necessary for oversized items on a pallet? (The box contains just one item.)

The FBA box ID label makes sense for small parcels, where one box includes multiple products. But what if I am shipping a large product, and each box contains only one item?

https://sellercentral.amazon.com/help/hub/reference/G200178470 only talks about small parcel , which you put box ID label with shipping label on the box.

My account has been deactivated due to inactivity, however I have been fairly active on the account. It seems impossible to reactivate as along with this, it is telling me my charge method is invalid. However, I have been using the same credit card for months with no issue and I have already been charged the 40 dollars for this month while somehow being deactivated for inactivity. I cannot reverify my account as it just automatically redirects me to invalid charge method, even though I have already been charged. Would like help with this.

I shipped in my first inventory and it has been received. But when I look in manage inventory it has a reserve total higher than the number of units I shipped in. Why is the reserve total listed under the inventory tab higher than the total # of units I sent in?