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So iam trying to list my supplement to be sold and it says listing inactive. i have talked to so many seller central reps but all has been in vain. They just say well we are not accepting any new application for your product. Iam the owner of the product and we have been approved by the Brand Registry. Still they cant help and the listing is inactive. I have spent lot of money to get stocks and now the product is just sitting idle.

This is my Case ID: 17540872241

ASIN : B0F2SHHC8C

Please help me out with the listing of my supplement.

how to update disturbtion information in brandregistry ?

Customer shipped me back a completely different item and A-Z claims will grant the refund is there anyway i can report or block this customer

Probably not the single care of having products in transit from China to US.

When the containers left China, the tariffs on our products were 10.3%; now, they are over 160%

The FCL containers are shipped with AGL. Does anyone know if it is possible to reroute them to their country of origin (China) or a different country before landing in the US?

I’ve had an Amazon store in the beauty accessories category since 2015. It’s been mostly inactive for the past two years while I focused on other projects. Now I am thinking about selling my Aamzon store.

Here’s what I’ve got:

1 registered trademark

A private label brand enrolled in Amazon Brand Registry

Good account health

A lifetime rating of over 90%

A website domain

I am weighing two options: sell as-is or restart, build up some traffic, and sell later. Has anyone here sold a store like this—especially in beauty accessories? Would love to hear your experience or advice.

I recently listed my first dietary supplement on Amazon and was expecting to be asked for third-party test results from an Amazon-approved lab, as I believe this is now required for all supplement listings.

Surprisingly, I was able to create the listing and generate a shipping plan without being asked for any compliance documents or COA (Certificate of Analysis).

I’m wondering when exactly does Amazon typically ask for the third-party COA, How long does it usually take before Amazon requests the compliance testing?

Is there a way to proactively request that Amazon review my listing and ask for the COA now, so I can get everything submitted and avoid last-minute listing removals?

I want to stay ahead of any compliance issues and avoid potential delays or account disruptions.

Any advice or experience with this would be greatly appreciated. Thanks!

It's so unbelievably difficult to get folks to review sellers. I've sold hundreds of products, but only have 4 seller reviews. Why not do what other websites do and just give 5 stars after the return window has closed? (if a customer hasn't reviewed by then)

Greetings, two sellers made a false report that two of my listings were inauthentic just to remove me from the listing and they could sell their product, now I have to make a video call to clarify that my products are authentic only because two sellers cannot compete fairly, Amazon should take action in such a situation, please if anyone has any suggestions please let me know I would greatly appreciate it.

Hi everyone,

I’m posting here because I’ve exhausted all my options and I want other people to hear my story. I want this to serve as a notice for those who read other suspension forum posts and think, " that can't happen to me because I do everything by the book and have proper supply chain".

IT CAN AND WILL!

My selling account was deactivated on March 5, 2025, over a single ASIN listing, a piercing aftercare spray, which Amazon alleged was causing “inauthentic” complaints (Section 3 Suspension). I was told that my funds would be withheld and my FBA inventory would not be eligible for removal.

However, I have never received a single customer complaint related to authenticity or any complaint at all for this product. The product has a return rate of just 0.45% (only 14 returns out of over 3,000 units sold). Despite this and the fact that I provided **complete documentation, far beyond what Amazon originally asked for, my appeals keep getting rejected with no real explanation.

Despite the lack of any real issue, I immediately complied with Amazon’s request and began gathering documentation.

Amazon asked for invoices dated within 365 days and prior to 03/05/2025. I provided that, but I also went above and beyond, knowing how often these appeals are denied even when documentation is submitted.

Here is what I submitted:

1) Invoices from my supplier (who is reputable and a known wholesaler!)

2) Invoices from my supplier’s supplier

3) The manufacturer’s invoice to the supplier’s supplier (to show that my product is in fact legitimate and literally ORIGINATES from the Brand themselves!)

4) Certificates of Good Standing from the California Secretary of State and Valid seller’s permits for both companies in the supply chain (both my supplier and my supplier's supplier)

5) Verification links from the California Department of Tax and Fee Administration to confirm permit status

This is a fully documented, legitimate supply chain that clearly shows the product came from the manufacturer and flowed through authorized and legal channels to me.

Despite that, every appeal has been denied with the same message: “We could not verify the transaction with your supplier.”

This is false. I confirmed directly with my supplier that no one from Amazon has ever contacted them about my case. They have received no email, no call, no communication of any kind. Amazon continues to claim they "couldn't verify" something they haven't even attempted to verify.

I’m not the only one. I’ve been watching this forum and others and it’s clear this is a common pattern. Amazon suspends an account with vague claims, requests documentation, then moves the goalposts or simply ignores what’s submitted. Sellers are told to provide more and more documentation, often going two or three layers deep into the supply chain. That’s not realistic, and it’s not fair. I knew that Amazon does this since I watch the forum and I only sell products that I can trace all the way back to the brand. I did everything right in this case. I should not be punished for that.

This situation is financially and emotionally exhausting. I have:

Inventory that I can't access or remove

Funds that are being withheld

No clear process for resolution

A business reputation that’s being damaged without cause

-----------------------------

If anyone here has gone through something similar and has advice, please share. If someone from Amazon is reviewing these posts, I’m asking for help. I’ve done everything right and just want a fair process.