Hello Amazon Seller Support,
I am writing to request the removal of a customer review that has been posted on one of my product listings. The review in question pertains to issues caused by Amazon's Fulfillment by Amazon (FBA) service, namely slow delivery and product damage.
According to Amazon's review policies, reviews that primarily discuss fulfillment experiences or shipping delays fall under feedback, not product reviews, and are therefore eligible for removal.
Here are the details of the review:
ASIN: B0DBHVGX76
Review Date: November 11, 2024
Review Content: Arrived very late. All wrinkled and with the hanging broken.
Review URL: https://www.amazon.com/gp/customer-reviews/R2X8VXJCUCB0HH/ref=cm_cr_dp_d_rvw_ttl?ie=UTF8&ASIN=B0DBHVGX76
Since the concerns raised in the review are directly related to FBA services and not the product itself, I kindly request that the review be removed.
I've tried submitting a report to resolve this issue but can't got a response back, so hopefully the Amazon team can help me with that.
Thanks in Advance.