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I was told that once my brand is live and not in pending status anymore amazon would start removing piggybackers automatically. Is this true? Or do I really have to start doing a bunch of test buys? I'd like to start removing these piggybackers off my branded listings and could use some suggestions for the quickest and easiest way.

Hello, I believe a hacker has stolen all our IP and is selling our products and using our photos/text/copyright on Walmart... but then the order comes through my Amazon storefront for fulfillment.. I have no idea how this is happening on the back end and through Amazon.

We don't sell our brand/products on Walmart but a 3rd party Chinese reseller is- and then passing the orders through to us at different prices. The only way I discovered it was that the Customer reached out directly through our Shopify website because he received the wrong item and let me know he ordered through a weird seller on Walmart (and should have known better). He sent us a photo of the Amazon packing slip and how we shipped it direct to him. How does Amazon even allow this IP issue to happen? I think it's some type of hack/bot set on our account.

I've gone through Walmart to have the listings taken down but it's an Amazon issue for allowing these "fake" buyers to process orders. Has anyone else experienced this?

Title pretty much says it all. Giving the customer the worst choice - results in lost sales for both Amazon and sellers. No reason for featured offers/sellers that are less expensive, and arrive before Christmas, to not get the Buy Box ahead of FBA that is both more expensive and arrives later than the holiday.

Why is Amazon giving false deliver by dates? I created a shipping template that specifically set up for me to only use UPS ground for my larger/heavier item shipments. Why are they promising delivered by times that can't be fulfilled by ground services? Shipping out with the expedited services will be too much. Is there any other way to change it? For example I am based in CA and to ship a item to the East coast via ground will take 7-10 business days but Amazon is promising 3-5 business days.

Amazon is still displaying the "Frequently Returned Item" badge on my listing, even though my return rate has been below the threshold for the past three days.

The badge is visible only when logged into Amazon.

We’ve invested heavily in PPC campaigns to reduce the return rate, but despite meeting the criteria, the badge remains. Unfortunately, contacting Amazon support has not resolved the issue.

What steps can I take to address this?

CaseID: 16875293061

I had submitted all the documents with full supplier chain document, like authorization letter, invoice with the web site, e-mail, company address, telephone number and fax number and contact information to Amazon performance team. I don't know why they keep on reject my appeal with "We cannot accept this invoice because we are unable to verify the supplier."

The products were bought from a distributor and they had given me the authorization letter and purchase invoice from the brand. And i forwarded to AMazon seller performance team as well. Do someone have the same problem? And how you can solve it?

My account has been blocked for over a month due to an incorrect Amazon Seller association between my account and my brother's account. I opened an account in the US marketplace some time ago, but I have never had any activity and have never tried to sell anything.

I have already sent the following documents proving that we have no commercial connection, and neither of us has ever had access to each other's accounts:

1. Document proving that no type of commercial activity was carried out on my account.

2. A sworn and notarized statement signed by me and my brother, in which we make it clear that there is no connection between the accounts, and there was no type of commercial relationship or sharing of information.

I only received a message with no explanation stating that the information is not sufficient to unblock the account.

I would like to point out that I am aware of a similar case, in which accounts were blocked due to the existing family relationship, however, the account was unblocked, and only the sworn and notarized statement was sent.

I see that cases that are completely the same are judged completely differently.

I am requesting more detailed support and assistance to resolve this issue.

Amazon Support, can you help me with this?

how to contact a seller if they report one of your listings ??