My sales have dropped by 70% compared to last year. how about you?

If you continue to take only commissions without protecting your sellers, you will not have a good future.

Since Covid, post offices have been delivering without a signature!!!

You don't trust the US Post Office and your sellers, you trust the buyer and thus cause irreparable damage to the business.

This is not normal and the big loser is you /Amazon/

It's high time you made a "block buyer" button,so that the same idiot can't buy free things 5 ​​times while being protected by you

You're just interested in the commission...

Dear Amazon Performance Team,

We respectfully disagree with the deactivation of our Amazon.ca seller account, and would like to provide clarification and supporting details regarding the situation.

First and foremost, we fully understand and comply with Amazon's Restricted Products Policy and Product Listing Rules. We have never engaged in any activity intended to bypass Amazon’s detection systems. The product referenced in your notice (ASIN: B0D92FCSN7) was not sold—it was only added to our catalog as a listing draft and has never been fulfilled or shipped.

We would like to clarify that:

Our company is fully registered and legally operating, with all required documentation.

We own and manage registered trademarks, and our brands are listed and approved under Amazon Brand Registry.

We have all supporting documentation for our products, including supplier invoices, product photos, ingredient panels, and relevant certifications, and are happy to share these upon request.

We respectfully request clarification on what specific documentation is required at this point to verify that we comply with Amazon’s policies and to rectify this misunderstanding. Please let us know if there are any additional steps we need to take to have our account reinstated.

We are a legitimate business and have no intention of violating any policy or regulation. We kindly ask that you reconsider the deactivation and allow us the opportunity to resolve the matter through the proper compliance process.

Thank you for your time and understanding.

We are looking forward to your guidance.

Sincerely.

@Seller_vtQxROP6UNr1O @Seller_WIFV02H2XUFgS @Seller_p6OFPTiQ65IG6 @Seller_VLOxBfLBgpoOh @Seller_7I1InA30aApWy @Seller_Udi0JNbTrsmUV @Seller_P63sAz32LmKPo @Seller_SBIjJooGeXSQ6

Hi there,

I have a problem that multiple other sellers have reported - units are missing from the shipment after being received by Amazon and being put in stock (in the infamous YHM1). Opened 4 cases to ask for refund - they are closed by support without any action or update. Although no, once I received an answer that it's my fault, I sent unexpected items (what does it mean??? they were scanned and received as correct products and were in stock!) and therefore there won't be reimbursement.

Shipment ID: FBA18RWYXGFL

Cases ID: 17088224031, 17117683931, 17432947941, 17203486321.

Number of items - 13 (3 ASINs). Purchase invoice is provided multiple times in support cases.

I raised an issue here on the forum 2 months ago, Christine has answered that there's a backlog and the team will look at my case eventually. Is that how they look - just close cases, or give ridiculous replies hoping we just give up fighting for our products?

Please assist me in the matter. Items were sent in January, 3 months passed already and no progress made.

@Seller_VLOxBfLBgpoOh @Seller_7I1InA30aApWy @Seller_WIFV02H2XUFgS