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My account was deactivated due to negative balance. Amazon tried to charge me through my valid charge method but the payment did not go through for some reason. However, while I am trying to sort out this, I realised that amazon keeps increasing the amount I owe them. the amount is piling to be huge and hence I want to ask if wire transfer is possible to settle this? If yes, then I need to know the exact amount to transfer to amazon.

Secondly, I want amazon to remove all my inventory as I will be closing the account as soon as payment is settled. how can I do that?

Hello.

My account was blocked because I didn`t pass video verification, but I tried many times, scheduled the video call for the time, but no one connects to video call. I don`t know what the reason and I don`t know how to solve this issue.

When I scheduled the video call for 12 30 PM, I connected at 12 25 PM and waited for the specialist from Amazon, but at 12 32 I receive the email that I missed the video call, but I was still waiting.

I wrote emails to inbound-appeals@amazon.com as amazon suggested and I receive to the answer that I can to pass instant video call. I connected and waited for more then 2 hours and no one connected too. How to solve it?

Hello, my account was suspended under section 3 I appealed many times but could not recover my account.

Can anyone help me write a good appeal so I can recover my account?

Thank you.

I am Reposting this Thread to get help for account deactivation under section 3. In Original Notification Amazon Mentioned that I found in Relation with another account and I know that account that is my Cousin's account and This Link up created when he asked my debit card details and without informing me he used my card in his account.

Than his account deactivated and Amazon want to identify his identity ( I helped him in Virtual Verification call too ) in which he failed but than my account also get deactivation which told me that I need to Reactivate my cousin account First.

I did not use his account. I do not have access to his account And I never Opened his account on my System and for Proving this to Amazon I asked my Cousin to immediately Remove my card from his account and I submitted Notarized Affidavit and Explanation of Situation that I have no access to any other account and I give affidavit that My account Information will not be used in any other account But Amazon is Saying this Information is not Enough.

I am Doing Business for 2 Years with Honesty Please Help me to get my account

Thanks

Please help ! @Seller_SBIjJooGeXSQ6 @Seller_F4AbbFj6ovBk3 @Seller_ovM5p622oIbGp @Seller_4GjtS9k0cnHHv @Seller_YeWcEeTwlVO93 @Seller_aEROSwwdnzGiU @Seller_pAPBCLhysbW5T @Seller_RsATYbG9XP0HP

Hello, I have had problems getting approval for baby bibes products. I have provided the compliance information required for authorization, which is the CPC, test report and packaging labels. I have submitted the information for 20 days, but I haven't received a reply yet.

I have searched for a solution. I need support on this issue to determine what is wrong with my compliance documents.

Seller support is giving several reasons as to why , that im still unclear about. How is it we do the entire ungating process for it to taken away from us ?

Hi everyone,

I’m reaching out to the community for advice regarding an issue we’re facing with one of our products on Amazon.

Our product was blocked due to a restricted product policy violation approximately 2 years ago.

Seller support is stating the ASIN was removed due to a trademark infringement on the product detail page. We’ve already submitted a full feed file update but the ASIN is still inactive, even after over 24 hours of successful feed file update with conflicting keyword/image removed from content.

Has anyone dealt with a similar issue? What steps should we take to ensure this ASIN is reinstated? Any insights or suggestions on how to navigate this situation effectively with Amazon support would be much appreciated!

Thanks in advance for your help!

I received this:

Hello,

Your Amazon selling account will remain deactivated. Your listings have been removed. Funds will not be transferred to you, but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.

Complaint type: Counterfeit

ASIN: B0CD7LBYN8, B0CDQ8SXL2, B0CCBMCH34, B0CCM7WBM1, B0CCJD623X, B0CCJDMCW3, B0CCMF3FY9, B0CCBYRPQN, B0CCMBLNXZ, B0CCL82V98

Why did this happen?

One or more of your listings may be infringing the intellectual property rights of others and the appeal you provided did not adequately address the intellectual property infringement.

We’re here to help.

If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help:

https://sellercentral.amazon.com/gp/help/external/201361070

How do I reinstate my account?

Please provide one of the following:

-- Proof of product authenticity (e.g., invoice, Order ID, or letter of authorization). It must clearly prove that your products do not infringe on the intellectual property of the rights owner.

If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask them to submit a retraction of this notice. We may only accept retractions that the rights owner submits to us directly. We do not accept forwarded or attached retractions.

I am understanding now that these listings (all from the same owner) had two different trademarked items on it. It was my understanding when listing on these listings that it was an item (vitamins with a free give away item) not two separate branded items. I have sent in information stating this but keep getting this same response. I have removed all items from my inventory, sent in invoices from Walmart showing the purchases of vitamins, sent in POA, tried contacting the brand owner at least 10 times (with no response back), sent in details on how this wouldn't happen again (by only having one brand per listing and making sure it was the brand in the title). All these complaints were sent in on the same day from the same Brand owner. There were other listings that we were listed on from this same brand owner and received a notification from Amazon that we could continue to sell on those ones. Not sure why some were approved and others were denied. What else can I do to fix this?

Hello sellers,

Does anyone know if I could give secondary access to myself to use Amazon Seller Central from another device? I do not want to log in to Amazon Seller Central with my main account on the other device since I travel with it and it might connect to public Wifi and would rather keep the main account on a safe laptop. Since I would still want to check and manage certain things like PPC, could I send secondary access to another email I own? Would I need to create another seller central account to gain access and would this cause any issues?

Thank You!