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Recent discussions

Recent discussions displayed are from the last 7 days. To see more discussions, navigate to discussions page.
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Recent discussions

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Recent discussions

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The Final Check In to Win! - Seller Solstice Celebration Sweepstakes
by Seller_zukQNO61PzGck

Greetings and Salutations Seller Super Stars!

I hope you have enjoyed our Seller Solstice Celebration Sweepstakes. As we draw to the Sweepstakes to a close I wanna thank everyone for participating and we can’t wait to bring more events and support to you in the future.

As reminder on how to participate:

1. Simply like this post to enter the drawing

2. Today's prize: $25 Amazon Gift Card

3. Bonus: All eligible entries will also be included in the Grand Prize Sweepstakes: Lodging and Entry to Accelerate 2025!

We here on the Seller Forums Community Management team understand that Selling can be challenging but we excited to support you in the coming year.

This is your last chance everyone! Make it count! Like and reply to this thread with something that you look forward to next year as a Seller! I for one can’t wait to meet the winner of the Grand Prize.

Check out the full contest rules here.

Happy Solstice Everyone!

-Glenn

37 votes
0 votes
52 views
17 replies
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Amazon adding descriptions to our listing
by Seller_9ifjYLRCpqwuz

amazon keeps adding to our listings. This a Dragonfly pool mosaic cut from glass. They added Cartoon Character - Turtle. I was able to change to dragonfly but can't remove "cartoon character. Any suggestions?

Recommended Uses For Product Swimming Pool

Cartoon Character Dragonfly

0 votes
0 votes
3 views
1 reply
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Buy Shipping Label Printing Help Please
by Seller_qD0b68Wo456ec
Amazon replied

Hello,

Any help appreciated. I use Buy Shipping and print to a thermal zp450 using Amazon Print Connect.

Zero issues for years then today clicking "buy shipping" completed the order as usual with posted tracking in the order but failed to print label.

Some orders were also switched from the usual zpl format to pdf.

I had to refund the label, get a new label using stamps.com, then put new tracking back into the order. plus I lose buy shipping protection.

I replicated this on 2 different standalone computers and 2 diff printers.

Any help appreciated.

Merry Christmas

1 vote
0 votes
28 views
6 replies
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Retun inventory and close seller account
by Seller_g5sz6CHLcZQuL
Amazon replied

amazon could not make this more complicated. I just want to either return my inventory or dispose of it so I can close my seller account and not get charged. Can someone help me please

0 votes
0 votes
7 views
5 replies
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Amazon lost one box and don't want to reimburse it
by Seller_E2a4eXE1ayCZc
Amazon replied

so I sent 21 box to Amazon and they all have ups tracking labels , 21 boxes were sent and 21 were delivered and Amazon reporting they only got 20 boxes! So one box is missing even though ups says it was delivered and now Amazon saying I lost it or ups what a joke , I sent the information and the receipt from the wholesaler. Yet they denied it .

0 votes
0 votes
6 views
2 replies
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ASIN B09TG5KG3L brand is hijacked by "DAONEG"
by Seller_9GEu6m7J52QIB
Amazon replied

ASIN B09TG5KG3L is hijacked by "DAONEG" and now we need permission to sell on the asin. We are the original creator of the listing and have a trademark for the brand. however, we are not brand registered on amazon but USPTO registered,

USPTO registered Yes

case ID 16860449901

0 votes
0 votes
7 views
3 replies
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🌟 Your 2024 Wrapped: Amazon Seller Forums 🌟
by Seller_GEZPMc4CeQfh6

Dear Seller Forum Community,

What a year it's been in our little corner of the internet! Grab your favorite beverage ☕ and settle in for our 2024 US Seller Forums Wrap-Up.

🏟️ Colossal Colosseum Crowd 🏟️

This year, our Seller Forums arena hosted a whopping 527,069 visitors— akin to filling the ancient Colosseum 10 times over!

A monumental gathering of minds and ideas.

🌕 Lunar Viewing Ventures 🌕

Our U.S. topics captured a staggering 3,694,857 views. Imagine every view as a step, and together, we'd have journeyed to the moon and back three times!

Talk about a giant leap!

🎻Concerto of Conversations 🎻

Our user orchestra created 160,485 posts or replies, each a note in our grand symphony of dialogue.

If played continuously, our melodic discussions would serenade you for over three months straight!

🌊 Tsunami of Approval 🌊

You've unleashed a tidal wave of 353,805 upvotes this year! If each upvote were a gallon of water, we'd have enough to fill 14 Olympic-sized swimming pools.

Dive into the appreciation!

🥇 Champions of Contribution 🥇

Saluting our top 43,314 users who created, upvoted, downvoted, or marked a post as the solution.

You're the vital 8.2% that keeps our community buzzing with activity.

🥂 As we wrap up 2024... 🥂

Remember: whether you're a lurker, a liker, or a legendary poster, you're what makes this community great. Here's to another year in your incredible selling journey! 🎉

Cheers, from your Seller Forum Community Manager Team

P.S. If you printed out all our posts this year, you'd need 32,097 reams of paper. Please don't – think of the trees! 🌳

1 vote
0 votes
1 view
0 replies
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my money is blocked
by Seller_zRsJ1T6hyrJvq

Hello Amazon,

My account was deactivated and my balance was 771.12, I never received my money, and I have contacted you multiple times about my money, however, I never received a response from you, either send me my money or I will start a small claim to get my money, greatly appreciated if you can solve this problem.

thank you

Maryam Faizi

0 votes
0 votes
8 views
2 replies
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Time window GLITCH ? 30 days Promised delivery date 4 Nov to 4 Dec- BUT WHEN DOES TIME WINDOW UPDATE
by Seller_gQ0c6kCtoX2ON

Hi this time window is from the Fulfilment Insights Dashboard and has stayed the same for 4-5 days now. Does this get updated on a weekly basis eg. next will be 11/11/2024 - 19/12/2024, or something else. Is there any known current glitch ? 18th December will be two weeks of padding time . Through no fault of our own we have a lousy OTDR on this dashboard. It is recovering thankfully, and i think its what is making our delivery estimates 10 days longer than the time frame we have set to deliver in. OTDR on account health board we are 99.5% for a Nov 27, 2024 - Dec 10, 2024 time frame. I have also heard reports of long delivery extensions for sellers with perfect OTDR metrics. Our sales are down 60% from last year and up to BFCM they were 40% up. Horrible situation

3 votes
0 votes
104 views
5 replies
Latest activity
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Application is locked for 90 days Please help
by Seller_gbrvXA9elbkXb
Amazon replied

Case number 16789726091 I have sent the documents in my appeal with my business name and business id, however I was rejected again and says the application is locked for 90 days. The email says that they could not verify the registered business name and business identifier, after discussing the issue with the (IRS) team I have found out that they mistakenly misspelled my legal business name they have updated their system and now I assure that this message won’t appear again.

I have been working on this issue for the last 2 weeks, but no one responded to me properly

I request amazon brand registry team to please reopen my case to appeal and submit my document and review it once again.

Thank you,

0 votes
0 votes
11 views
9 replies
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BUSINESS CRITICAL - 'Arrives After X-Mas' when FBA has thousands of units on hand
by Seller_QwKkFcwd4hb61

BUSINESS CRITICAL ISSUE

For the 3rd year running, FBA has listed our Best Seller with thousands in the FBA center as ARRIVES AFTER X-MAS earlier than any of our other product which comparatively have as little as a few dozen units in stock.

This happens because the item sells so quickly the FBA center and algorithm cannot keep up with the sales rate. Yes, about half are in transfer/reserved BUT the other half is in the FBA centers.

The item is on BEST DEAL - which is useless considering it is tagged as ARRIVNG AFTER X-MAS.

To boot, we wanted to send in more of this item to spread it out in the FBA network BUT were restricted on total quantity allowed to be sent into FBA. ( We posted about this - allowed a HUGE inventory in DEC but almost NOTHING FOR NOVEMBER - when stock was required to be shipped.)

The algorithm is NOT working in predicting brisk best seller sales in peak season causing this bottleneck and unexplained reason for the AFTER XMAS TAG when there a thousand available and not in transfer or reserve and another thousand+ in transfer/reserve.

If a MODERATOR can JUMP IN to check on our case to escalate the SHIP AVAILABILITY to ARRIVES PRIOR TO XMAS - it would be much appreciated.

We are told that our inventory was 'refreshed' and the prior to x-mas tag will change once it takes effect? We asked what that meant - no response?

Case#16866586551

As it stands, as has happened for the last 3 years, we will be left with this inventory we COULD HAVE SOLD in peak season simply because it is NOT made available PRIOR TO XMAS there being thousands in stock and available (and NOT in FBA transfer/reserved - these are in the centers and available).

Here is the outcome of tagging the thousands of units after xmas:

1. We are unable to sell the stock prior to xmas - peak selling

2. We are left paying FBA storage in off season

3. We paid HIGH advertising dollars for the item with the goal to selling available units PRIOR TO XMAS - the advertising dollars are wasted - not to mention consumers clicking seeing the tag AFTER XMAS and not purchasing. We would not have advertised nor done the BEST DEAL if we has known for unkown reasons an item with thousands would not be available for 2 day prime ship on Dec 17th.

4. The item peak season stock transfers to off season with then a low sell through affecting our IPI - thus limiting stock we can send in next 4th quarter

5. In summary - we lose sales, pay excess storage, pay excess ads and then get restricted to in levels of stock to send into FBA

Why is an ASIN with 3 units in stock showing as arriving BERORE XMAS in all spot check zip codes, but the best seller with thousands available showing as arriving AFTER XMAS in all spot check across the country zip codes?

If a moderator can look into this TIME SENSITIVE to have this ITEM tagged ARRIVES PRIOR TO XMAS - it would be much appreciated.

Tagging Moderators who have replied to our previous posts about this very same issue in previous years and/or as feedback requested:

@Seller_Udi0JNbTrsmUV @Seller_s3amN64nZ4y9V @Seller_OOVUXZLmb2UEH

4 votes
1 vote
441 views
10 replies
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