Section 3 appeal

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Seller_48C8IAdndj5MF

Section 3 appeal

Hello, my account was suspended under section 3 I appealed many times but could not recover my account.

Can anyone help me write a good appeal so I can recover my account?

Thank you.

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33 replies
Tags:Account Health, Account users, Deactivated, Seller Support, Suspended
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33 replies
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Seller_4zBzdtgCyS9EI

Appeals are not accepted without the documentation and proof they have requested.

30
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Seller_rI7BZIczK8iAC

Copy and paste here amazon's email about this deactivation. If you see the words "deceptive, fraudulent and illegal" there is no return and no hope of reinstatement.

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Seller_LImVvUWeyiCfQ

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Seller_48C8IAdndj5MF
But there is still appeal option available
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Then submit what Amazon is asking for. They don't want a written appeal; they're trying to verify your identity. They want you to prove you are who you say you are.

Honestly, if you can't even pass the new seller verification without difficulty, this is likely not the platform for you anyway. Amazon is a difficult platform to sell on.

From your screenshot, it appears you need to verify your address. Once you receive the "postcard", enter the code in the box.

When you click the Submit new information button, what is it asking for? You must submit exactly what Amazon wants, nothing more, nothing less.

Have you checked your Performance Notifications as Amazon instructed?

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Seller_LImVvUWeyiCfQ

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Seller_48C8IAdndj5MF
I Submitted my documents like my ID card Passport Internet Bill and bank statement
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That's not what Amazon asked for.

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Seller_48C8IAdndj5MF

To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:

-- A business license if applicable

-- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service

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^^^ THIS is what they asked for. (See my previous post also).

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Seller_LImVvUWeyiCfQ

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Seller_48C8IAdndj5MF
i have no cradit card
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This is a problem. You must have a credit card to sell on Amazon, and it must be in your name. Do not attempt to use someone else's card.

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Seller_LImVvUWeyiCfQ

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Seller_48C8IAdndj5MF
I have active charge method in my accout i used my debit card on charge method
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A debit card is not a valid charge method. A debit card takes money directly from a checking or savings account.

I don't know how to be any more clear about this. You must have a valid charge card in order to sell on Amazon. A charge card charges interest on any unpaid balance, sends a monthly statement, and is not tied to a checking or savings account.

It's the first thing Amazon stated in your Performance Notification:

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Seller_48C8IAdndj5MF
To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:
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Seller_JcqvgS6gcldE1

Did you solve your problem if yes how, I'm also facing the same problem.

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Seller_ISYL2Tij2NoCj

I know how frustrating dealing with Amazon’s automated replies when you’re trying to appeal an account issue. They just keep sending AI-generated responses instead of actually addressing the problem—it’s beyond annoying.If your account gets reactivated, I can go through all the details for you and let you know if I can help fix this mess. Feel free to give me a call at [moderator removed personal solicitatioin]

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