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Hello!

I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.

Creating this post as was advised in one of the threads by Amazon support.

Case ID: 17244499241

@Seller_nt9X7GoCkqXGB @Seller_rl7kltrMnkHFJ

Hello,

Our account is at risk of deactivation since Feb. 13, today is the 10th day. Tax Verification of INFORM Consumers Act is "In Progress" while the tax information page states that our tax information is complete and validated successfully.

I opened a case (ID: 17251151201) to inquire the issue, no replies so far.

I checked many other Discussions and it seems like many of the sellers are experiencing the same issue, and replies from the AMZ Rep state: sellers are "experiencing a known issue that is being actively worked on."

How long is it gonna take? If it is a system error, should we be worried about our accounts being actually deactivated?

Typically for situations like this we have 10 days to submit all documents, and usually we are informed by email. However, this time we didn't receive any email notification.

I received a notification stating "Your account is at risk of deactivation" due to pending verification under the INFORM Consumers Act, specifically for Tax Verification.

However, my Tax Information section in Seller Central clearly shows: "Tax information is complete." Despite this, the system still indicates that Tax Verification is in progress, and the warning message has remained on my account for several days.

To resolve this, I submitted the required documents again more than a week ago, but the issue remains. I also contacted Amazon Seller Support (CASE ID: 17242342261), but have yet to receive a resolution.

After checking the Seller Forum, I found that many others are experiencing the same problem.

Has anyone successfully resolved this? Also, if any Amazon representatives are here, could you confirm if this is a known technical issue and provide an update?

Thanks in advance!

I own a trademark and I'm trying to get the new brand registered on Amazon, however I am stuck on this step:

Product information

Enter 1-3 ASINs that represent your brand. The brand name on the application should match the brand name on the ASIN.

My brand is not sold on Amazon yet, and I am unable to create listings for this brand without registering it first.

How do I proceed?

Hi,

I cannot update the listing to add the requested label image. When I click "fix listing," I am directed to a compliance page that shows 0 violations. From there if I click the SKU and try to edit the listing from the SKU central page, it says I need approval to list this ASIN, and then that we are not accepting applications to sell Health & Personal Care category in Used, Refurbished, Collectible condition and Human Ingestible Products in New, Used, Refurbished, Collectible condition(s). We are an approved brand and would like clarity about what is happening and how we can remedy this listing.

ASIN: B0CZWTN11P

SKU: CK-I16D-GWO5

CASE 17256931741

I have been running my Amazon business off and on for the past couple of years but really focusing on getting it off the ground this year. My question is, by adding my husband as an authorized user to my Amazon seller account, would he be able to show Amazon as a second income?

We are selling a utility container that keeps getting flagged as a portable fuel container. The labels on the product itself says that the container is strictly not intended to carry gasoline, but it is intended for the following (from the manufacturers website):

"Features & Benefits

Ergonomic handle for better venting

Super wide handgrip on bottom of jug for easy dispensing and transport

Constructed with 30% more material than standard jugs to withstand the roughest conditions

Even density plastic for critical areas like corners

This container is solely intended for use with non-fuel or non-kerosene products and MUST NOT be used to transport fuel or kerosene. For storage and transport of recyclable automotive fluids, non-potable water, feed attractants and other outdoor products, including:

Motorsport Container Uses

Feed pellets and birdseed

Industrial & recyclable automotive fluids

Deer corn, milo, and oats

Water

Rock salt

Automotive oil & liquid absorbents

It's also great for mixing and dispensing:

Animal attractants

Herbicides, insecticides, and more"

Picture of the tag on each container:

I have been asked for new documentation on items I applied for. So, I go buy from the main brand store and the reply I get is "provide new documentation" then buy from a different supplier and same Thing. Then i cannot reapply, just asks to reply to message. reply to message then hear nothing for weeks?

Dear Forums,

Recently i faces problem with product in amazon seller central product listing it says;

"We understand that you are facing issues creating a listing in your selling account. However , the GTIN (UPC/EAN/ISBN/JAN) ......................... you have provided is not valid for this product. To list this product, provide the correct GTI"

Meanwhile i got my upc code from gs1 on February 13 of 2025. I need help to solve this problem. Case ID: 17241765911

Thanks in advance

ANZO