INFORM Consumers Act - Tax Verification Stuck in Progress
Hello!
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
@Levi_Dylan_Amazon @April_Amazon
INFORM Consumers Act - Tax Verification Stuck in Progress
Hello!
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
@Levi_Dylan_Amazon @April_Amazon
4 replies
Seller_CW0P5hgbsiqWX
Do you have the correct Tax ID number on file with Amazon?
- For USA Citizens with a Sole Proprietor and Sole Member LLC, use your SS Number.
- For multi-member LLC's and sellers in Foreign Countries sellers, use your EIN number.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
Thank you for posting your concerns with your INFORM process.
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
As mentioned through your case, there is a serious concern with the account being at risk due to the INFORM verification request for the tax ID. This seems to have been compounded by the fact that this field is verified on your end. I have worked with the teams involved with this process to verify that you are experiencing a known issue surrounding this field. Although we are working on a larger resolution, I have shared your information with the appropriate teams to take the necessary actions.
This team will provide updates on their progress or action taken, once I have this information I will follow up here with your to keep you informed of their efforts. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
I do appreciate you following up with your concerns.
My case was closed without any help and I still can see the same yellow banner with a risk of deactivation. The support says there is no action needed from my side, but I am really worried I may lose my shop.
I really hope you can help me not to lose my mind while the appropriate team is working with this issue. I can't lose my small handmade business.
I understand that you were seeing the banner stating your account was still at risk, I followed up with the teams I reached out to originally. This team has confirmed that the account is now compliant and all banners should now be removed from your account. Although I wish this could have been provided earlier to ease some of your concerns with losing your account, but I am happy to report is is resolved now.
If you are still seeing any banners or requests for INFORM verification to please follow up with more details on what you're seeing, or screenshots of the issue for further review. This will allow me to work with the our review teams on a resolution should it be needed. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
INFORM Consumers Act - Tax Verification Stuck in Progress
Hello!
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
@Levi_Dylan_Amazon @April_Amazon
INFORM Consumers Act - Tax Verification Stuck in Progress
Hello!
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
@Levi_Dylan_Amazon @April_Amazon
INFORM Consumers Act - Tax Verification Stuck in Progress
Hello!
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
@Levi_Dylan_Amazon @April_Amazon
4 replies
4 replies
Seller_CW0P5hgbsiqWX
Do you have the correct Tax ID number on file with Amazon?
- For USA Citizens with a Sole Proprietor and Sole Member LLC, use your SS Number.
- For multi-member LLC's and sellers in Foreign Countries sellers, use your EIN number.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
Thank you for posting your concerns with your INFORM process.
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
As mentioned through your case, there is a serious concern with the account being at risk due to the INFORM verification request for the tax ID. This seems to have been compounded by the fact that this field is verified on your end. I have worked with the teams involved with this process to verify that you are experiencing a known issue surrounding this field. Although we are working on a larger resolution, I have shared your information with the appropriate teams to take the necessary actions.
This team will provide updates on their progress or action taken, once I have this information I will follow up here with your to keep you informed of their efforts. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
I do appreciate you following up with your concerns.
My case was closed without any help and I still can see the same yellow banner with a risk of deactivation. The support says there is no action needed from my side, but I am really worried I may lose my shop.
I really hope you can help me not to lose my mind while the appropriate team is working with this issue. I can't lose my small handmade business.
I understand that you were seeing the banner stating your account was still at risk, I followed up with the teams I reached out to originally. This team has confirmed that the account is now compliant and all banners should now be removed from your account. Although I wish this could have been provided earlier to ease some of your concerns with losing your account, but I am happy to report is is resolved now.
If you are still seeing any banners or requests for INFORM verification to please follow up with more details on what you're seeing, or screenshots of the issue for further review. This will allow me to work with the our review teams on a resolution should it be needed. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_CW0P5hgbsiqWX
Do you have the correct Tax ID number on file with Amazon?
- For USA Citizens with a Sole Proprietor and Sole Member LLC, use your SS Number.
- For multi-member LLC's and sellers in Foreign Countries sellers, use your EIN number.
Seller_CW0P5hgbsiqWX
Do you have the correct Tax ID number on file with Amazon?
- For USA Citizens with a Sole Proprietor and Sole Member LLC, use your SS Number.
- For multi-member LLC's and sellers in Foreign Countries sellers, use your EIN number.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
Thank you for posting your concerns with your INFORM process.
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
As mentioned through your case, there is a serious concern with the account being at risk due to the INFORM verification request for the tax ID. This seems to have been compounded by the fact that this field is verified on your end. I have worked with the teams involved with this process to verify that you are experiencing a known issue surrounding this field. Although we are working on a larger resolution, I have shared your information with the appropriate teams to take the necessary actions.
This team will provide updates on their progress or action taken, once I have this information I will follow up here with your to keep you informed of their efforts. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
Thank you for posting your concerns with your INFORM process.
I can see a yellow risk of deactivation banner for maore than 6 days ago and I am really worried. When I follow the instructions I see "Tax ID Number (In Progress)" but there is no option for me to do anything in this section. Tax is completed - the sign says. Since there is no changes in my info and I am happy to provide anything necessary, please, help to resolve this issue.
Creating this post as was advised in one of the threads by Amazon support.
Case ID: 17244499241
As mentioned through your case, there is a serious concern with the account being at risk due to the INFORM verification request for the tax ID. This seems to have been compounded by the fact that this field is verified on your end. I have worked with the teams involved with this process to verify that you are experiencing a known issue surrounding this field. Although we are working on a larger resolution, I have shared your information with the appropriate teams to take the necessary actions.
This team will provide updates on their progress or action taken, once I have this information I will follow up here with your to keep you informed of their efforts. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
I do appreciate you following up with your concerns.
My case was closed without any help and I still can see the same yellow banner with a risk of deactivation. The support says there is no action needed from my side, but I am really worried I may lose my shop.
I really hope you can help me not to lose my mind while the appropriate team is working with this issue. I can't lose my small handmade business.
I understand that you were seeing the banner stating your account was still at risk, I followed up with the teams I reached out to originally. This team has confirmed that the account is now compliant and all banners should now be removed from your account. Although I wish this could have been provided earlier to ease some of your concerns with losing your account, but I am happy to report is is resolved now.
If you are still seeing any banners or requests for INFORM verification to please follow up with more details on what you're seeing, or screenshots of the issue for further review. This will allow me to work with the our review teams on a resolution should it be needed. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_oqJhX8q6ku98J,
I do appreciate you following up with your concerns.
My case was closed without any help and I still can see the same yellow banner with a risk of deactivation. The support says there is no action needed from my side, but I am really worried I may lose my shop.
I really hope you can help me not to lose my mind while the appropriate team is working with this issue. I can't lose my small handmade business.
I understand that you were seeing the banner stating your account was still at risk, I followed up with the teams I reached out to originally. This team has confirmed that the account is now compliant and all banners should now be removed from your account. Although I wish this could have been provided earlier to ease some of your concerns with losing your account, but I am happy to report is is resolved now.
If you are still seeing any banners or requests for INFORM verification to please follow up with more details on what you're seeing, or screenshots of the issue for further review. This will allow me to work with the our review teams on a resolution should it be needed. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
