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So i have the variation for size and color. the small and large were added at start, and when i go to add the specific details, and pictures the large size is GONE how do i add more Blue sizes in the large as Blue is already an option. and large is an option on other colors

so how do i add missing items that at onset i did not have the UPC's at the time and deleted them from the list as it wont let you leave blank places.

Any help is appreciated.

as a trial since i need blue large and medium, i added the color and size back ie blue large, ill see if it creates another blue and large button, or combines with the original

ALSO

why does it require package size and list price, the different sizes cost different amounts, and are different box sizes.

Starting as an Amazon seller was one of the most exciting steps I took in my business journey. I had spent months researching products, finding trustworthy suppliers, and carefully investing in inventory. For a while, everything went smoothly; sales were coming in, customer feedback was positive, and I was genuinely optimistic. But then, one night, everything changed.

The Unexpected Deactivation

Without any warning, Amazon suddenly deactivated my account under their Section 3 policy. Confused and desperate for answers, I combed through their guidelines, trying to understand what might have led to this decision. I’d heard of account suspensions, but to have my account deactivated entirely was a shock. After multiple reviews and reading other sellers' experiences, I knew I was in for a long wait. Amazon's policy meant that I wouldn’t have access to any funds for at least 90 days.

The 90-Day Wait and Beyond

Those 90 days were agonizing. I relied on my earnings not only to sustain my business but also to manage personal expenses. However, I trusted the process, waiting patiently, hoping that at the end of the 90 days, I’d receive my hard-earned funds.

But when 90 days came and went with no update, my heart sank. I reached out to Amazon, hoping to finally get my money and a resolution to my account status. Instead, I was informed that I needed to go through additional verification steps.

Verification Hurdles and Accusations

They asked me to provide documentation for my supply chain and undergo a video call. Although the request felt sudden and excessive, I complied immediately. I provided Amazon with everything they asked for: invoices, supplier contacts, and any paperwork that could support my business's legitimacy. I also completed the video verification call, hopeful that these steps would finally bring closure.

Just two days later, I received another email. Instead of unlocking my account or returning my funds, Amazon declared that my funds would be held indefinitely because they alleged I was involved in fraudulent activities. No specific details, no evidence — just an accusation that I couldn’t dispute. In the same email, Amazon stated they wouldn’t respond to any further communication regarding this case.

The Impact: Financial and Emotional

I was in disbelief. With one email, Amazon had taken $26,000 from me — funds I needed to pay suppliers, settle invoices with shipping companies, cover my bank loans, and, most importantly, care for my mother’s medical bills. The financial impact was devastating, but the emotional toll was even worse. This wasn’t just about money; it was about my livelihood, my family, and my life plans.

Amazon’s refusal to provide any concrete reasons left me feeling trapped, powerless, and unheard. I had followed every rule, provided all necessary documents, and jumped through every hoop. Yet here I was, labeled a “fraud” with no explanation and no recourse. I could no longer sustain my business, and my debts only grew. Each day since has felt like a struggle just to keep going.

A Plea for Change

I share my story not out of bitterness but as a call to action. How many other sellers are facing the same fate? Amazon’s system may be designed to protect customers, but at what cost to the people working hard to build businesses on their platform? The vague accusations, lack of transparency, and finality of their decisions leave sellers with no path forward, trapped in debt and despair.

To those who are still selling on Amazon, I urge you to protect yourselves, know your rights, and push for fair treatment. And for Amazon, I hope they recognize the impact of these policies and work toward a system that treats sellers as partners, not just potential risks.

@Seller_nS0jcFQNDLG3e how long do we typically wait for the returned item to no be returned until you can go into the return, click complete return request and select "item not returned" and hit save? I am not sure if it is a good idea to do this or to just wait. seems like many customers are buying items and putting in a return request in case they have buyer remorse later and then 60-90 plus days down the line they send in the item.

Not sure what to do here, i have buyers who do this and wait over 60 with no movement. Any help would be greatly appreciated. thanks

why the price difference between the 4 oz and 8 oz weight is only 1 cent? Moderators had confirmed last week that it was an error. No any update????

I'm having an issue registering my brand. My seller account is registered under "Company B", this the legal entity for our retail operations. The brand is registered to our parent company "Company A" which wholly owns "Company B".

I got a rejection email stating:

This decision was made since we could not verify the registered business name and business identifier (for example: tax ID number or business ID number) provided by you at the time submitting the Brand Registry enrollment form.

When I go to the appeal I see:

------------------------------

Business Information

Enter the business name as per official records.

Which country is your business registered in as per official records?

Which city is your business registered in?

Enter the postal code of the city where the business is registered in.

Select whether you will provide the business registration number or the tax ID number for your business

Enter the business registration number or the tax ID number

----------------------------------

My question is: Which company information are they asking for? The seller account was already verified. Any assistance would be greatly appreciated.

Hello everyone. Pretty desperate for help here

Yesterday morning I logged into seller central and noticed that almost all my FBA listings were inactive and marked sold out because of no stock. I looked at my storage capacity and essentially 8,000 less units were there the night before. 273 ASINs with inventory that simply disappeared.

I pulled up my inventory ledger and I can see that the inventory is still showing under 0-90 days aged inventory but 0 is available for sale

My business is essentially non-existent on Amazon now. I’ve opened up multiple cases with seller central but they are stating they are investigating several sku’s and it could take up to 30 days. I keep insisting that it’s not unique to several sku’s but an account related problem.

If anyone has any help that can provide I would greatly appreciate it!

We are not able to log into account. Can you let us know what we can do get it back? The username and password are all correct. Once we logged in, there is nothing under our account.

please help!

My account is disabled due to verification of my identity. When I was creating my account your team asked me to show my passport on video call thus my account was verified. Then I submitted my bank statement which was also accepted. Now submit your passport and show face on photo verification but it could not be verified. I called to amazon they told me you have no way to reactivate your account. its permanently deactivated. I told them if you need a more information or documents I will be provide you but they are saying sorry we are not giving any hope this is our internal team decision its final.

if you look at ALL return request they ALL show "Package left the shipper facility" Yet when you actually go to the shippers tracking they only show label created. IN ADDITION amazon refunds the transaction even though we never recieve it. example

113-1610408-6797048 customer refunded total amount. 20.69

return shows "package left the shipper facility"

ups tracking only shows "label recreated"

We have NOT recieved it back yet amazon refunds it AND if we do not complain about this then amazon takes our money AND the product.

data below

Return shipment date : Oct 10, 2024 06:32:02 PM CarrierUPS Tracking ID1ZF2C2469073277573

Estimated arrivalOct 14, 2024 - Oct 16, 2024

Time

Location

Event details

Oct 10, 2024 06:32:02 PMUTC

Package left the shipper facility

UPS TRCKING SHOWS

Your shipment

1ZF2C2469073277573

Estimated delivery

UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package.

View delivery time window and more with UPS My Choice™. Continue >

Return To

WEST VALLEY, UT US

Current Event

Label Created

United States

10/10/2024, 12:11 P.M.