Hello team,

My account has been set to inactive due to dormancy. The email I received instructs me to access Seller Central to reactivate my account by going into the 'Account Info' page and clicking the 'Start verification' link but there's no 'Start verification' link; it onlu shows a "Reactivate Account" link which when I click, it takes me to the charge methods page with no further instructions.

I have also changed my payment method from my personal credit card to my business credit card but still shows my account as inactive. I changed my credit card for each region in North America, but nothing has changed. Please help!

Please, what is the next step to reactivate my account?

(Please see below screenshots)

@Seller_VLOxBfLBgpoOh please I need your help. Thank you for your anticipated assistance, Jurgen!

Thank you!

Nonso (AEinc)

My account was deactivated due to dormancy, but I've been updating inventory and accessing the account repeatedly over the past month or so with no issue until now. I've verified payment info and everything requested but it has not been activated yet. furthermore, troubleshooting is impossible because the help button redirect me back to the inactive notice and I cannot contact anyone to resolve this.

Hello, I received an account notifiaction that my account is closed due to dormancy. I followed the instructions by reuploading my credit card and ID verification but it still shows as inactive. Everything is frozen to show the same warning message ("Your account is inactive"). I can't click the help button or any other button without it going to the same warning page.

Is there anyway to contact support for help? When I try, it requires me to log in to my seller account which then brings me to the same warning page.