Does Amazon have a minimum character requirement for reviews?


#1

We have been getting a number of reviews lately that are 5 words or less, and rarely helpful Example:
3 stars - “it’s good”

Does Amazon have a minimum word requirement for reviews?


#2

Yes they do…

Not too short, not too long: Written reviews should be at least 20 words and are limited to 5,000 words. The ideal length is 75 to 500 words. Video reviews have a 10-minute limit, but we recommend 2 to 5 minutes to keep your audience engaged.

http://www.amazon.com/gp/help/customer/display.html/ref=amb_link_47889982_1?ie=UTF8&nodeId=201602680&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-1&pf_rd_r=1VXJQPV6KXBWB2JMRJ7H&pf_rd_t=7001&pf_rd_p=2338627022&pf_rd_i=customer-reviews-guidelines


#3

What was quoted by the other poster is Amazon’s suggestions for writing a ‘Great Review’. It does not prevent a review from being submitted that is less than the ‘suggested’ 20 word minimum.

Actually, as long as there is at least 1 character, the writer will be able to submit it without an error. Amazon may review these and decide to remove them but the minimum character requirement for reviews is 1.


#4

Do they remove if the review is less than 20 words?


#5

No. But they will remove it if it violated any of the rules about product reviews in the link provided earlier.


#6

But if you read that link, it says you must explain why and shouldn’t be shorter than 20 words. So if someone purchases your product and leaves a review saying “bad product” with 1 star. This should be removed based on what that link says. Am I missing something?

Thanks.


#7

Nowhere in that link does it state a minimum word/character count. The 20 words and ‘Include the Why’ are in the How Can I Write a Great Review section, not the Guidelines.

The parts you mention are suggestions to writing a great review, not guidelines which must be followed by reviewers. Amazon allows not-great reviews.

If Amazon had a minimum word/character requirement, that would be a simple thing to implement. They do not.


closed #8