A-Z Claim Denied Need Help
I can't Even believe this claim was denied. We used Amazon buy label to ship this order. WE attached Fedex Transaction record dated 2/17/2025 @ 2:55PM that Fedex was in possession of the package. We shipped the product Early. Fedex Lost our package. WE have proof they were in possession Yet our claim was denied. WHY??? WE have PROOF they had the package. Reason for Claim Denial was we "Didn't Ship the package in a timely manner." Seriously??? It appears All claims are just being denied and NO ONE IS ACTUALLY REVIEWING THEM!
Order ID: 111-4667533-5448201
Ship by: Tue, Feb 18, 2025 PST to Wed, Feb 19, 2025 PST
Deliver by: Thu, Feb 20, 2025 PST to Tue, Feb 25, 2025 PST
This needs to be escalated and removed from Our A-Z Claim and be Amazon Funded.
A-Z Claim Denied Need Help
I can't Even believe this claim was denied. We used Amazon buy label to ship this order. WE attached Fedex Transaction record dated 2/17/2025 @ 2:55PM that Fedex was in possession of the package. We shipped the product Early. Fedex Lost our package. WE have proof they were in possession Yet our claim was denied. WHY??? WE have PROOF they had the package. Reason for Claim Denial was we "Didn't Ship the package in a timely manner." Seriously??? It appears All claims are just being denied and NO ONE IS ACTUALLY REVIEWING THEM!
Order ID: 111-4667533-5448201
Ship by: Tue, Feb 18, 2025 PST to Wed, Feb 19, 2025 PST
Deliver by: Thu, Feb 20, 2025 PST to Tue, Feb 25, 2025 PST
This needs to be escalated and removed from Our A-Z Claim and be Amazon Funded.
2 replies
Seller_NXbqvZ48ChbPj
@Danny_Amazon@Tatiana_Amazon
Please Review and make the necessary correction and escalation.
Seller_NXbqvZ48ChbPj
There are actually two orders lost on this drop off.
113-2374112-9110641 Tracking 285486563639 and 111-4667533-5448201 Tracking 285486537480
Both are on the same Transaction record. One has a Closed A-Z Claim Seller funded. The other is Impacting our VTR Metrics.
A-Z Claim Denied Need Help
I can't Even believe this claim was denied. We used Amazon buy label to ship this order. WE attached Fedex Transaction record dated 2/17/2025 @ 2:55PM that Fedex was in possession of the package. We shipped the product Early. Fedex Lost our package. WE have proof they were in possession Yet our claim was denied. WHY??? WE have PROOF they had the package. Reason for Claim Denial was we "Didn't Ship the package in a timely manner." Seriously??? It appears All claims are just being denied and NO ONE IS ACTUALLY REVIEWING THEM!
Order ID: 111-4667533-5448201
Ship by: Tue, Feb 18, 2025 PST to Wed, Feb 19, 2025 PST
Deliver by: Thu, Feb 20, 2025 PST to Tue, Feb 25, 2025 PST
This needs to be escalated and removed from Our A-Z Claim and be Amazon Funded.
A-Z Claim Denied Need Help
I can't Even believe this claim was denied. We used Amazon buy label to ship this order. WE attached Fedex Transaction record dated 2/17/2025 @ 2:55PM that Fedex was in possession of the package. We shipped the product Early. Fedex Lost our package. WE have proof they were in possession Yet our claim was denied. WHY??? WE have PROOF they had the package. Reason for Claim Denial was we "Didn't Ship the package in a timely manner." Seriously??? It appears All claims are just being denied and NO ONE IS ACTUALLY REVIEWING THEM!
Order ID: 111-4667533-5448201
Ship by: Tue, Feb 18, 2025 PST to Wed, Feb 19, 2025 PST
Deliver by: Thu, Feb 20, 2025 PST to Tue, Feb 25, 2025 PST
This needs to be escalated and removed from Our A-Z Claim and be Amazon Funded.
A-Z Claim Denied Need Help
I can't Even believe this claim was denied. We used Amazon buy label to ship this order. WE attached Fedex Transaction record dated 2/17/2025 @ 2:55PM that Fedex was in possession of the package. We shipped the product Early. Fedex Lost our package. WE have proof they were in possession Yet our claim was denied. WHY??? WE have PROOF they had the package. Reason for Claim Denial was we "Didn't Ship the package in a timely manner." Seriously??? It appears All claims are just being denied and NO ONE IS ACTUALLY REVIEWING THEM!
Order ID: 111-4667533-5448201
Ship by: Tue, Feb 18, 2025 PST to Wed, Feb 19, 2025 PST
Deliver by: Thu, Feb 20, 2025 PST to Tue, Feb 25, 2025 PST
This needs to be escalated and removed from Our A-Z Claim and be Amazon Funded.
2 replies
2 replies
Seller_NXbqvZ48ChbPj
@Danny_Amazon@Tatiana_Amazon
Please Review and make the necessary correction and escalation.
Seller_NXbqvZ48ChbPj
There are actually two orders lost on this drop off.
113-2374112-9110641 Tracking 285486563639 and 111-4667533-5448201 Tracking 285486537480
Both are on the same Transaction record. One has a Closed A-Z Claim Seller funded. The other is Impacting our VTR Metrics.
Seller_NXbqvZ48ChbPj
@Danny_Amazon@Tatiana_Amazon
Please Review and make the necessary correction and escalation.
Seller_NXbqvZ48ChbPj
@Danny_Amazon@Tatiana_Amazon
Please Review and make the necessary correction and escalation.
Seller_NXbqvZ48ChbPj
There are actually two orders lost on this drop off.
113-2374112-9110641 Tracking 285486563639 and 111-4667533-5448201 Tracking 285486537480
Both are on the same Transaction record. One has a Closed A-Z Claim Seller funded. The other is Impacting our VTR Metrics.
Seller_NXbqvZ48ChbPj
There are actually two orders lost on this drop off.
113-2374112-9110641 Tracking 285486563639 and 111-4667533-5448201 Tracking 285486537480
Both are on the same Transaction record. One has a Closed A-Z Claim Seller funded. The other is Impacting our VTR Metrics.
