FBA Long-term storage fee is being charged with -$17,832 out of nowhere, supposedly for the storage from March 15 to the present. This seems completely absurd considering we have very little inventory in storage to make this outrageous number make any sense.
I checked my previous Long-Term Storage Fee (LTSF) reports from past months, and every month, the storage volume remained the same. However, in the most recent month's report, I noticed a huge difference in storage volume and charges, but only for one particular product and its variations, while the remaining products have the same data as before.
Until last month, the storage volume area for every product was consistent, and the charges were minimal. The total inventory volume was 110.12 cubic feet, and the Aged Inventory Surcharge was $103.23. However, in the most recent month, the total inventory volume suddenly increased to 11,832.64 cubic feet, and the Aged Inventory Surcharge skyrocketed to $ 17,832 , which is an unreasonably huge jump
I have tried to contact the right department to help me with this problem, and there does not seem to be anyone qualified to assist us—just someone reading back to us the storage fees and directing us to the help box on the account page. That is all we have been able to accomplish since this issue arose, so basically nothing.
Has this happened to anyone ? was anyone able to solve this problem or find professional help? Because this matter is extremely urgent and requires immediate resolution because on the 29th, this amount will be debited from my account.