What about my inventory?
My account is suspended in accordance with Section 3. I see that I have not sold the product for the last 365 days.
But I have thousands of inventory at Amazon Warehouses which is unrelated for the suspension reason and Amazon does not respond about how I am going to get them from Amazon.
What can I do to reach Amazon to talk about the issue?
4 replies
Seller_kIukTwdhvntAp
"how I am going to get them from Amazon."
If your suspension was for IP violations and Amazon considers the products that caused the violation to be counterfeit they then take a VERY broad brush and consider ALL your products as counterfeit.
On Amazon it is a Napoleonic Law system where you are guilty until proven innocent. You will most likely have to provide them with invoices from authorized wholesale distributors for ALL of the products that you say are 'unrelated'.
Until you can do that they will hold them and charge you storage fees until they are removed/destroyed.
Atlas_Amazon
Hello @Seller_vNO3iAZ8MgbVI
They do not let me to open a case for them, they do not reply my emails sent to "inventory appeals" and they do not let me to call them.
Thank you for the information provided regarding the growing concern for the inventory that is still within the warehouse. I know that you will be looking to re-acquire this inventory, so I do want to provide support to you. I went ahead and reached out to another team to get more information concerning your situation, and they were able to communicate where they see your request to the inventory appeals.
As of now, it does appear that the request is still being processed. I would advise on continuing to monitor your performance notifications and personal email for any follow up information they are able to share. I will not have any additional details to provide guidance with, but will monitor for any that become available to share with you.
Best,
Atlas
