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Hello,

I need help, I have inventory under stranded inventory, i created removal orders and it gets cancelled, I did it a few times and every time it get cancelled. When contacted Amazon they said this “We have reviewed the removal order and found that the units requested were cancelled because the units were stored in a Fulfillment center which is ineligible for removal. ” but i don’t get it, I’m paying for storage fees and I want to remove it and they keep canceling it.

Does anyone have any idea of what is going on?

Case ID:16332988461

Dear Amazon，

We uploaded a product video about Bamboo Cotton Swabs on August 6th. We found that Amazon rejected it on the grounds that 【the video provided medical advice but was not professional, or that the video made false medical claims.】

Market Place: United States

We are so sure that did't give any medical advice in the video, It's a false conviction, please help me fix it. We have sent a lot of emails to community-help@amazon.com as the guide of seller support team, But no any answer.

My payment all blocked into the "Account Level Reserve"

My funds have been held in reserve for almost 14 days, but so far they haven't given me an answer as to why...

What should we do? Anybody met this issue before?

I'm trying to figure out why all my funds have recently been in reserve at the account level. I haven't received any emails about it

I I talked to several colleagues, and no one can give an answer.

What the HE##### is wrong with Amazon programmers or managers???

I sell BOOKS. It's not confusing. They are BOOKS. They are not toys. They are not household goods. They have no business being moved to any other category out of Media. Books. Books. Frigging Books.

This report indicates multiple books will be moved.

Right now there are only 5 on my list. How many more will be moved in the coming months of cockups with Amazon's proven record of screwing things up??

Why should I or any other MEDIA seller need to take additional steps to fix crap like this????

Disgusted,

MJ, the grumpier bookseller

Hello,

I applied for handmade but rejected. My product is made by hand entirely. Tried to send email to handmade team but it seems that the email can not send to handmade team directly. Please help!

I am the brand owner and am brand registered through Amazon. I went through the trademark accelerator program on Amazon. My trademark is still pending with the USTPO.

I have been having Fake Chinese Sellers selling on my listing. They come on drop the price and are ruining and tarnishing my business AND brand. I have tried reporting abuse through the report abuse tab, Amazon does nothing. I have tried to report the seller through Brand Registry but they say they can't do anything because my trademark is still pending. I tried contacting Amazon seller support and they tell me to report it through brand registry (which doesn't work) or report abuse tab (which hasn't worked either). I am exhausted and have had to drop my price dramatically to try and make sure no one buys the fake Chinese item but this has resorted to dropping far below my MSRP, tarnishing my business & brand. I have ordered an item from this seller but the shipping won't get here til October 20th so I can report is as counterfeit with test buy but even then, I don't feel confident AMZ will do anything. AND it is still almost 3 weeks of having a fake seller selling counterfeit goods on my platform. How is this legal?

I make the product out of my house, I DO NOT sell wholesale and DO NOT sell to distributors. I only sell direct to customer through Amazon only. I have no leaky supply chain, that is impossible. However, that is the response I get from seller central, that they can't enforce agreements with distributors/leaky supply chain but I have told them over a hundred times I am the SOLE seller of the product. No wholesale, No distributors.

Legally, Amazon has been aiding and abiding these fake Chinese sellers to sell counterfeit goods of my brand on Amazon! I have applied for the trademark and it is pending but I find it so hard to believe I have NO legal protection in this case? I made the brand, I produced the product, and someone comes along and is selling fakes and that is okay? Amazon won't listen to me. What do I do?

Also ICING ON THE CAKE! This Chinese seller had 20 items in stock and now has 15 so they have been able to get some sales. If I get a negative review on my listing for this item, Amazon WON'T remove it because in their eyes this seller was supposed to be there and is allowed to be selling fakes WHEN THEY HAVE NO AUTHORIZATION. This can't be legal!!

I have opened numerous cases before about this issue and still get the same "we can't help" runaround. I have opened a new case: 16326556181 here for Dougal to look into.

@Seller_t9kvdr2yixQej

Hello colleagues,

Has anyone ever encountered a similar issue with the DAC7 as I have? I’m facing a deadline in the USA, where they’re asking me to provide information for DAC7. I’ve already submitted my French VAT number (equivalent to NIF?), as well as all my VAT numbers linked to the PAN EU, but I can’t move on to the next window as the "save and continue" button is greyed out.

Despite opening cases, I keep receiving irrelevant responses.

I have been provided address "1250 Cassville White Road Atlanta GA 30325. " for RYY2 . but UPS says the address is incorrect and the correct address is "1250 Cassville white road , White , GA 30184 " . and for this problem i will be charged either way. if i divert to correct address UPS will charge extra and if i sent to incorrect address Amazon will charge. my delivery window is upto 10 oct,.

please help . Its Urgent

I am a Printify user trying to get set-up as an Amazon Seller. Following instructions I started by setting up an Amazon Seller account first, and at the time it seemed reasonable to use my main Printify shop name for my Amazon account - it's where the products were that I wanted to sell. Unfortunately, one Printify shop name can only serve one platform, so it looks like I will need to create a new shop at Printify. That part is fairly easy, but then I have to deal with my name at Amazon that will no longer match the new store name at Printify. I see in this forum discussions of "name changing" on Amazon, but those look to be for display names, which I take to be different than the main account name, the one that connects with Printify for orders. Anyone else have this issue? Do the names have to match exactly or can I leave the Amazon name as is, and set-up another Printify store with different name and connect it to my current Amazon?

Cheers and thanks for any clarity

Dave - 365