Hi Amazon Team,

PLEASE LISTEN TO ME.

I did not sell counterfeit inventory and still suffering. I bought from a distributor who is buying directly from the manufacturer. I provided Amazon with my invoices as well as my supplier's invoices but I am getting automated responses the next day that appeal isn't accepted.

Are the appeals even being read.

Can anyone please help?

Thanks,

Javier Nunez

What will you do? Will you be able to pay for these tariffs?

Will you limit your imports?

Will you increase your prices?

Will you go out of business as a 3rd party seller?

I haven't used this account in a while and I realized it is deactivated by amazon.

Since the account is deactivated amazon doesn't offer me a way to contact support.

All information on the account is current.

Order number = 112-3990417-8686608

The shipping label was purchased from Amazon. The package's first scan met the ship-by date.

The tracking number shows that the buyer refused the package upon delivery. Then, the shipment showed "Processing" and never came back to us. Two months later, the buyer filed an A-Z claim for "not received." The tracking still shows "the shipment is being processed."

Amazon has sided with the buyer and debited the amount from our account.

We believe this claim should be protected, and we should be reimbursed for this refund. @mods, please help review. Thank you.