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We are facing a critical issue with the Amazon Warehousing & Distribution (AWD) service. Our inventory was delivered on 11/13/24, but as of today, it has not been checked into the system. This delay is highly concerning, especially during the peak holiday season.

It is disappointing to experience such inefficiency with AWD. We trusted this service to streamline our supply chain, but delays like this make us reconsider its reliability. At this rate, we are regretting our decision to use AWD and are seriously evaluating the use of a 3PL provider for better control over our inventory.

This delay not only jeopardizes our sales but also impacts customer trust and overall business performance. We urge the Amazon team to escalate this matter immediately and resolve it without further delay.

Here are the relevant details for your review:

Shipment ID: STAR-RVCZAE776KGZY

Amazon Reference ID: 3P4N6VTG

@Seller_hme3Wbydd1ihr @Seller_RSwABJNHpHnEZ

A buyer placed 5 orders for a same item and then canceled 5 orders.

And left the negative feedback to one of the canceled order, claim we charged him/her for returns.

Amazon refuse to remove it.

Any mod can help?

Order ID is 702-9413593-9450640

It is BETTER to SEE different questions appear in the communications forum section in Seller Central to see what is going on within Amazon and to see more sellers get assistance.

It appears that Amazon is displaying the SAME FEW questions OVER and OVER each WEEK and it is really annoying. AMAZON ROTATE the QUESTIONS so more SELLERS can get help!!!!!!!!!

@Seller_4GjtS9k0cnHHv

@Seller_PIHyltK09pbl3

@Seller_l7Jtck9jxnEA0

@Seller_aEROSwwdnzGiU

Amazon publishes the temperature range for fba temperatures in their meltable policies for summer months. What are the temperature ranges for winter? If a warehouse storage can get as hot as 155 f. Then how cold can get it get during frigid days and nights?

It's getting to the point where it's not sustainable anymore. Within the past year, Amazon has constricted profitability and growth to where it's just about a complete standstill. After all calculations are done, pretty much working for free now. They've made it where you can't survive or thrive on their platform without giving them a minimum of 50% of sales. They've done this by hiking up fees, and making it where you have to spend heftily on ads. And if not.....minimal sales and visibility. They've made products harder to find by relevant organic search. It's gotten crazy, it's too much for what it's worth now.

It's really unfortunate, as we've been in business for almost 20 years. Amazon has almost 40% of retail market share, possibly more by this year. A LOT if not most retailers rely on them to stay in business. For the 1st time in 20 years..... about to throw in the towel. We have to price our sh#% higher than we want to just so we can pay all the fees, and the pay to play tactics. It's really really crappy on Amazon's part to do this to sellers. It's really really crappy that they do this to their customers.

We're a new seller and are interested in selling nutritional products that support things like inflammation and blood pressure. How do I make these claims on my product detail page without the product being suppressed or having the detail page removed?

We have hit an all-time low on sales especially this week. Is anyone else experiencing this? Amazon glitch? Nothing has changed. Account health is healthy, no negative remarks, still low sales.

Hello, We have received your request, but we do not have enough information to resolve the issues with your account at this time. Please submit the following information for the items listed at the end of this email: -- Supplier information (name, phone number, address, website) -- Buyer information (name, phone number, address, website) -- Item descriptions (to make it easier for us to review, you may highlight or circle the ASINs we are reviewing) -- Item quantities -- Invoice date (must be issued within the last 365 days) --Invoice date (must be issued within the last 365 days and before 9/26/2024) You can only submit .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You can remove the pricing information, but the rest of the document must be visible. To make our review easier, you can highlight or circle the ASINs being reviewed. It is really impossible for me to find this requested information because I wrote to these suppliers and they told me that they do not have this information. Is it possible or not to reactivate my account

Hi guys, im trying to explain my situation using the e-mail I sent to Amazon as well. I do hope in some honest feedback and if that happened to any other person like me.

I hope this message finds you well. I would like to explain a situation I encountered

recently regarding my Amazon business.

In June of last year, I came across an Instagram advertisement for a service that

promised to manage an Amazon business. After applying and paying a fee to join this

program, the management company began adding products and handling the

operational tasks on my behalf. However, after several months, they ceased to upload

new products, prompting us to discontinue our partnership. Unfortunately, the company

lacked transparency in their operations; they requested payment for new inventory but

did not add the corresponding products to my Amazon store. During this time, I also did

not receive access to any receipts or invoices related to their services.

I do have documentation in the form of screenshots of the payments made for inventory,

which is alot, but i will be including only a few and just to clarify i DO NOT HAVE

RECEIPTS OF THE PRODUCTS.

Given the circumstances, I would like to inquire about the likelihood of reinstating my

account. If reinstated, I plan to manage the business independently moving forward.

I recognize that I made a significant mistake in this process by allowing someone to

work on my account on my behalf, and I am prepared to face the consequences. While I

can attempt to reach out to the management company for the required receipts, I am

doubtful that they will respond.

I am hopeful for a positive resolution and would greatly appreciate any guidance on how

I can work to regain your trust and access to my selling account, especially considering

that I am not a long-time Amazon customer.

Thank you very much for your time and assistance.