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Recently i faces problem with product in amazon seller central product listing it says;

"We understand that you are facing issues creating a listing in your selling account. However , the GTIN (UPC/EAN/ISBN/JAN) ......................... you have provided is not valid for this product. To list this product, provide the correct GTI"

Meanwhile i got my upc code from gs1 on April 13 of 2025. I need help to solve this problem. Case ID: 17241765911

Thanks in advance

ANZO

Hello @Manny_Amazon,

I have exactly the same issue.

I own a established supplements brand and i successfully brand registered under dietary supplements category through amazon to list my product.

I have successfully created other supplements a while ago. no problem.

I recently created a listing, Everything was fine.

The listing is not removed. Detail page is visible.

but suddenly getting this error when try to edit the listing

1. Selling Application

We are not accepting applications to sell:

- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)

- Other product(s)

PLEASE NOTE: There is no option to request approval by providing documentation and no email or performance notification on from amazon as well.

I'm the brand owner of this supplements brand.

all our products are dietary supplements category. We cannot sell anything other than dietary supplements category. I'm sure this is an error and need to be resolved.

I have opened a different discussion to this matter with specific details

Discussion name: We are not accepting applications to sell ERROR

Please kindly have a look at this and resolve this matter.

You are the only hope i have.

Thanks

US Postal Service head DeJoy to step down after 5 years marked by pandemic, losses and cost cuts. <---for article, google that

Dude personally destroyed USPS. Used to get Priority mail across the country in 2-3 days, and you could file for claims on lost packages.

Now even Amazon's own shipping algo knows that Priority takes a week or more, and if a package gets lost, good luck navigating the appeals process.

It was sad to see the mighty USPS crippled by this loser. Hope he rots, and hope we get someone who was ACTUALLY A POSTAL EMPLOYEE AT ONE TIME IN THEIR LIFE

LOL!

The package shipped from a foreign (local Post Office and handed over to USPS to deliver Amazon warehouse Distribution Center)

Your package has a delivery exception. A search has been initiated on your item as of 3:08 pm on February 17, 2025. The Missing Mail Search Request ID for your item is MRC .........

You can authorize someone else to sign a reminder: This item requires a signature for delivery. If you can't sign in person.

About a month ago, I submitted my compliance documents, which are still under review. I have some updates I need to make. Can I submit revised documents while the review is in progress?

ASIN: B0DKJ21CV1

SKU: RE-U5V6-IPIJ

I received "risk of deactivation" banner due to INFORM Act Tax Verification. It was 9 days ago and it is still on "Tax Verification (In Progress)". I have already opened a case with ID:17235837021 and it says "Pending Amazon Action". Now there is a Regulatory Compliance warning to resolve this issue while I have submitted the required documents and was verified successfully. It seems like many sellers have problems with this and have not found a concrete solution.

@Seller_NGsbQYFacZKVL, @Seller_37l8i4vuvugjG , @Seller_SBIjJooGeXSQ6 , @Seller_pAPBCLhysbW5T could you help me to resolve this problem? Thank you so much.

Hi everyone,

I’m hoping someone can help or share any insights. My shipment was delivered to the IUSP AWD facility on February 9 (POD confirmed by Amazon), but it still hasn’t been checked in or updated in Seller Central. I know the usual turnaround is 2-4 business days, but I’m well past that now.

I’ve been getting conflicting responses from Seller Support:

•First, I was told it was received, but the status wasn’t updated.

•Then, I was told the delivery was canceled by Amazon.

•Later, I was told it was received again.

•Despite having a POD from Amazon dated February 9, I was then told it was due to be delivered on February 16—which makes no sense.

So, from being told it was checked in, to canceled, to having a signed POD, then suddenly being told it hasn’t arrived yet, you can see how confusing this has been.

I’ve escalated multiple times, but I still don’t have a clear answer on whether my shipment was received or not.

This is my first time using AWD, and I really wanted it to be a good solution, but this experience has been frustrating. I’d really appreciate any advice or if anyone else has faced something similar.

Thanks so much,

Jonathan

@Seller_RSwABJNHpHnEZ

Shipment ID: STAR-VMRXF744HNRVW

Amazon Reference ID: 1XFG9FKG

Case ID: 17181495891

so we have been fighting w Amazon every time this point of the year comes around, Amazon tells me our prices are too high.

This is a 5 yard unit. $50 x 5 =$250.00 … plus 25-50$ shipping. Means we barely break even. And has taken 5 years to raise prices from 39 to 50. Yet still Amazon gives us BS “ no reference price available “ we have min biz high and offer price. Plus listing prices. OF COURSE no reference price. We are the price setter. WE MAKE THE FABRIC. WE PRICE IT.

How the heck are we supposed to run a biz if we can’t set a price people pay our prices we sell superior fabric. We have NO problem selling this fabric to top design firms the world over, and they pay 25% more vs what we sell it for on Amazon Yet Amazon thinks they know how to run OUR business.

I have a issue

Tax verification(In Progress) for a week from 13th feb.

I made a case as 17202792291 on 13th Feb.

I got a message from support He passed it to specialist but still not resolve it yet.

I found there are many same issue with me from other sellers.

Could Amazon support check my case and adv what i have to do?.