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Hi everyone, I need some urgent help regarding my US seller account.

On April 1st, 2025, I received an email for identity verification under “Other Policy Violations”. I immediately submitted all required verification documents and a photo the same day through the appeal section.

The system showed me that the verification would be completed within 2–3 days, so I waited. But after about a week, instead of being approved, my account got deactivated.

Now, it’s showing a critical violation with an account health rating of 0, and the email says I have 19 days to resolve the issue by contacting Account Health.

Has anyone else faced this? What should I do now to get it reactivated? I didn’t receive any rejection or further request for documents after my first appeal. Please guide me.

Thanks in advance.

I had an $79.99 item be offered as a business price for $35.99. And another $59.99 item be offered as a business price for $25.99. I have never set any business prices for any of my items. This is either a glitch/bug or Amazon changed the price details without warning.

Dear Amazon team, my linked product triggered CPC audit, and then I submitted the CPC certification. I have already shipped the product during the CPC audit process. Now it has been more than a month since the submission for audit, and my product will soon arrive at the Amazon warehouse, but I have not passed the audit and have not received any reply. What do I have to do to get approved.The ASins of my links are:

B0DY3S1FQF, B0DZNNS3HM, B0F1CVM6KH

@Seller_8hQgfj6OVZYse

Well, the tariffs are here. More than 70 percent of the products that wholesalers and retailers sell on Amazon are produced in China, according to a survey conducted by Jungle Scout and published by the ECDB. So, looks like cost for the majority of sellers are going up substantially. Per WSJ: China will be hit with a new 34% tariff, adding to previous duties, like the 20% tariff Trump imposed over fentanyl. That means the base tariff rate on Chinese imports will be 54%, before adding pre-existing levies. Have you started changing prices yet?

Not talked about much: "Trump on Wednesday signed an executive order eliminating the so-called de minimis provision for low-value parcels from China, effective May 2. Under U.S. tax law, the de minimis provision allows companies to avoid import taxes and customs inspections on international shipments with a retail value of $800 or less."

89 million de minimis packages came in from China in January. So, say the tariffs cuts that flood of packages in half, DHS still has to deal with a tsunami of packages to collect tariffs on which they never had to do before. Are there details on a plan to handle this? If so, please share.

The new de minimis rules may help some USA based sellers whos items are low cost and compete with cheap Chinese goods off of Temu et.al. Seems most of us in the USA can expect long delays on import clearances. Are stock outs therefore looming, and is it another reason to raise prices to conserve what inventory we all have already landed in the USA?

Thoughts?

What will you do? Will you be able to pay for these tariffs?

Will you limit your imports?

Will you increase your prices?

Will you go out of business as a 3rd party seller?

My listings are tagged as listing policy violation eventhough it is an aftermarket product. Meaning, I have to put the brand name of the product that the parts are for. The title also has the words "for"/"compatible with"/"fits" in it, and yet the ASINs are still in the account health policy violation.

@amazon, I need a faster and clearer resolution on this, please.

你好，我想使用我的香港公司账户收款，但是在帮助中看到以下信息：“如果您已在中国香港开立了以美元计价的银行账户，您可以选择将您从 Amazon.com 获得的收益以美元汇入您的银行账户。此服务适用于在过去 12 个月内所有亚马逊商城的交叉货币净收入 ≥ 100,000 美元的卖家。如果符合要求，在选择“中国香港”作为银行地点时，您将能够选择币种（港元或美元）。”

如果我年销售额不达到≥ 100,000 美元，就只能以港元结算吗？

uni uni and shipglobal tracking is not update in amazon tracking intrigation

Hi there,

This weed, we got a dozen orders from someone who hijacked the buyer's account.

The hackers send buyer message asking us to change delivery address.

Then one day later the buyer ask us to cancel the order saying "their account has been hijacked".

Customers were angry and took it out on us. We have lost a lot of money because we can only return and refund. Some orders can no longer be returned, but we still need refund these orders due to our A to Z cases exp. It even lowers our seller account performance.

We hardly ever get requests like this all year round. Have you guys received any similar orders recently? Any ideas?