Hi Fellow Sellers and Amazon Support Team,
I’m experiencing a major issue with my Sponsored Product Ads, and I’m hoping someone here can help or expedite a resolution.
A couple of days ago, my campaigns were performing well with good impressions, clicks, and sales. However, since then, everything has completely stopped. I’m not getting any Sponsored Product impressions, clicks, or even a single ad position.
I reached out to support yesterday, and they mentioned that it usually takes 72 hours for the Campaign Manager to update due to lag. However, even after 72 hours, there’s still no improvement.
Some support agents suggested that my low bids could be the reason why I’m not getting impressions or clicks, but this sudden drop doesn’t make sense to me. Just two days ago, my campaigns were running smoothly, and now none of my ads are showing—not even in a single spot!
They also mentioned increased competition, but can competition rise this drastically in just 2 days across all 500+ SKUs spanning 20 different categories? I’ve been a top seller, consistently ranked #2 or #3 for most of my products, and I find it hard to believe that every category I’m in suddenly has such intense competition that I’m not winning any placements.
Has anyone else faced a similar issue with their campaigns suddenly stopping like this? Could this be a technical glitch, or is there something else going on that I’m not seeing?
Amazon Support, I would really appreciate if you could look into this further and help expedite a resolution. This is significantly impacting my sales, and I need this issue resolved urgently.
Any advice, insights, or support would be greatly appreciated!
Thank you in advance!