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I've deactivated a 10% coupon to start a 20% Black Friday deal. Concerned about customers who clipped but haven't used the 10% coupon yet. What happens to these clipped coupons? Will they still work?

We've seen orders combining both discounts, which we want to prevent for new customers. However, we're okay with previously clipped coupons being used.

How can we ensure a smooth transition without disappointing customers who clipped the old coupon? Any insights or similar experiences appreciated!

case ID:16705877401

Kindly assist me to reactivate my seller account. I believe I have supplied the necessary documentation for a while now. I have sent numerous mails on this issue, yet the response remains same(I believe it might be automated). Initially I was asked to verify my address, that has been confirmed yet there seems to be a restriction on my account. Please look into this. Thank you

Hey all, relatively new Amazon seller here.

I received an Amazon package containing 10 items total that I sell on FBA, to my house. Below is the form that was included in the box. The form says "vendor return" and "overstock." I don't recall requesting these items, and I only had about 100 in FBA so I don't think overstock is really applicable here. Anyone know why I would have received this box of my own product?

were sent to my house of my own product that I sell on FBA. 12 items total were sent to my house. Anyone know why this would be, or where I can learn more about this? Are they returned items? Doesn't look like anything is wrong with them.

My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?

Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.

I am absolutely clueless what more should I submit after submitting each and every document I was asked for?

Can someone help?

this delay is seriously affecting me big way.

Hi so I just started selling in toys category and after I put on my listing I got hit with compliance requirement which I know its normal, I have everything CPC, Test Report but lacked some product images, I forgot the CPSC tracking label so I got a prep centre to put it on for me, its not paper based and it complies the CPSC regulation according to their website, my question is this for registration card I read through the terms of services and I made a registration card but I am confused it asked for Postage Paid, does it mean I have to mail it to amazon or somewhere else or do I just get the label from USPS and then stick it on the registration card and take photos of that and also I accidentally submitted a wrong file for test report does anyone know how long It takes for them to get back to me and also currently I do not have any inventory in amazon does that also affect the rate my compliance is looked through.

Thanks Everyone

I am unable to edit my baby clothing listing and I am getting recurring 8541 Doll Clothing Error, even though it's not Doll clothing. Case ID 16705762841

I am on my 3rd representative, nobody able to solve the case.

Hi guys,

I recently received a performance notification that I violated a policy saying my FBM orders have been confirmed prior to handing them off to a carrier.

I'm using Amazon buy shipping. I'm manually processing the orders and then inform our warehouse team once the orders have already been process so they can ship it to customers.

Since confirming the order is automatic through buy shipping, I'm trying to understand when do orders are being confirmed.

It is being confirmed immediately after processing the order?

Kindly advise. Will appreciate any insights.

Thank you,

Trying to replenish inventory of very slow selling product. I get "Product requires approval to sell"? Does that mean they no longer want this product?

"Please be patient, this team is investigating"

"please wait, it won't be much longer now"

"please trust that the appropriate team is now reviewing this matter"

"please wait 24 hours and try again"

"this team does not have email support"

"there is no internal transfer option"

"I cannot review what this department has access to"

"I apologize for the frustration, but please know that this matter is being reviewed"

Change my mind. Any time we have an urgent issue that will impact our company negatively, Amazon stalls, delays, and adds confusion to reaching a resolution. This usually means holding on to our funds longer without fail.

The names are even getting wild now: Sirasha, Jebondiah, etc...