Hello Amazon Seller Community,
I am looking for guidance regarding my seller account suspension due to a related account violation. Despite submitting multiple appeals, clarifications, and a notarized affidavit, my account remains deactivated, and Amazon continues to reject my appeals with generic responses.
Case Details:
Store Name: Pike Sellers
Suspension Date: June 15, 2023
Amazon flagged my account as related to another seller (my uncle, Mr. Manoj), due to a previously shared business address . Despite these similarities, our businesses have always been independent, with separate:
Clear Differences Between Our Businesses:
My business and my uncle’s business are entirely separate, operating under different LLCs, brand registries, and product lines. My company has its own legally registered LLC, distinct from his, with no financial or operational overlap. Additionally, my brand registry is completely separate, and the products I sell are entirely different from what my uncle offers. Our business models, suppliers, and market approaches are unique, and there is no direct or indirect connection between our operations beyond a past address association. Amazon’s automated system has incorrectly linked us based on surface-level similarities, rather than actual business relationships.
Actions Taken:
To address Amazon’s concerns, I have removed all potentially common information from my account, ensuring no links remain between my business and any other seller. I submitted detailed appeals explaining my business’s independence, along with a notarized affidavit confirming that my account is entirely separate. Additionally, I updated my business address to remove any past association, discontinued the use of any shared service providers, and made sure that my account is accessed only from secure, dedicated devices and networks. Despite these efforts, my appeals continue to be rejected without a clear reason.
I appreciate any advice or insights from sellers who have faced and overcome similar challenges. I need guidance on the next best steps.
Looking forward to your support and suggestions.
Thank you.
Pinned by community manager