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Let's be honest; for a competitor to take you out is the easiest thing ever. All they need to do is order one of your products (with a friend or family member as front), write a review that the product is fake, and voila, you are done. Amazon immediately pulls the product from their platform, gives the complainer their money back, and tells them to keep the product, and you, the seller, must now prove a negative. Good luck with that since SellerCentral's incentive is not to solve cases but to keep them churning through their system for job security purposes. Once the product has been proved to be authentic, all the competitor needs to do is wait a month or so and go throught the exact same action, just with a different friend or family member. Off your product goes again, and the process starts all over again for you. Amazon has no desire to get on top of this flagrant abuse and go to bat for the seller for a change.

@Seller_zukQNO61PzGck @Seller_GEZPMc4CeQfh6 @Seller_l7Jtck9jxnEA0@Seller_8hQgfj6OVZYse @Seller_RsATYbG9XP0HP

My shipment THEFT levels at Amazon have reached new heights.

FBA18TYKV7BX is my 20th shipment to have suffered losses in 36 months, totaling at least 1059 units LOST/STOLEN, of which 10 shipments and over 700 units were stolen in the last 10 months alone.

It also takes 8-10 weeks to just receive product, this before I can address the theft and that is a 2-4 week process in of itself. So, I am looking at 2 1/2 to 3 months to get my product into inventory. That which doesn't get stolen, that is. This is just simply unbelievable.

Its getting worse as time progresses. What product eventually gets through is used for back orders, my PDP bounces back-n-forth on a daily basis from shipments taking up to 3 weeks, "1 or 5 left in stock" before quickly becoming "Currently Unavailable", or Unsearchable altogether. This has now become the cycle I am tied into and it is literally killing my business.

Of my last 2 shipments of 150 units each, 152 are missing/lost/stolen, its mind-boggling! As a result, I have ZERO inventory. I have 2 shipment totaling 500 unit en route as I write, but based on current experience, it will take 8-10 weeks before they are received and there is no guarantee that the quantity that makes it through will keep my PDP up for more than a week... and then the cycle starts again

There is an obvious pattern here. I continually reach out to support and get none. My tickets are either ignored entirely, responded with script generated responses that have absolutely nothing with my issue and concern. If I ever get the option to phone someone, I am either hung up on, transferred into oblivion, or told any number of stories about someone calling me back - who never, ever does.

The simple fact of the matter is it's self-evident that what is happening is bordering on criminal activity. This activity is apparently going on unchecked at Amazon facilities and transcends any internal policies by breaking the law

I AM DESPERATE - I NEED TO SPEAK TO SOMEONE IN AUTHORITY.

2022

01. 03/15/22 - FBA16MGPZ5N5 - 201 units of 300 stolen/lost

2023

02. 03/30/23 - FBA176QZN2ZF - 116 units of 150 stolen/lost

03. 04/20/22 - FBA172MNLNX6 - Unknown units stolen/lost

04. 07/03/23 - FBA178MQRWF1 - 8 units of 150 stolen/lost

05. 08/01/23 - FBA17B0QWTBM - 1 units of 150 stolen/lost

06. 08/23/23 - FBA17C0Y2ZKS - 13 units of 150 stolen/lost

07. 09/18/23 - FBA17D9YL9M7 - 40 units of 150 stolen/lost

08. 10/10/23 - FBA17FTYRX3D - 39 units of 150 stolen/lost

2024

09. 06/11/23 - FBA17HW137NB - 5 units of 150 stolen/lost

10. 03/04/24 - FBA17S6TWT9W - 2 units of 150 stolen/lost

11. 04/02/24 - FBA17WGT1LPK - 119 units of 150 stolen/lost

12. 04/24/24 - FBA17YSWDQDK - 25 units of 150 stolen/lost

13. 06/24/24 - FBA184PT7F93 - 103 units of 150 stolen/lost

14. 08/19/24 - FBA18BCWB1XH - 120 units of 150 stolen/lost

15. 09/12/24 - FBA18DSTW3YD - 8 units of 150 stolen/lost

16. 10/09/24 - FBA18HBF8PCS - 23 units of 150 stolen/lost

17. 11/04/24 - FBA18KPXZ5W4 - 92 units of 150 stolen/lost

18. 12/05/24 - FBA18N0MK59Q - 78 units of 150 stolen/lost

2025

19. 01/22/25 - FBA18T5BX149 - 2 units of 70 stolen/lost

20. 02/10/25 - FBA18TYKV7BX - 56 units of 150 stolen/lost

21. 02/12/25 - FBA18V2FSMNX - 96 units of 150 stolen/lost

无法重新激活账户，点击后直接显示验证不通过。无法重新申诉或者上传资料

Can anyone tell me what it takes to get on the list of carriers we can pick from when confirming an FBM order?

My on-time delivery rate has plummeted to 57% and I am very confused.

The Unit On Time Delivery report shows that the carrier (USPS) always scanned the items on the day or the day before I was required to ship. In all cases, I purchased the shipping through Amazon, using methods they suggested for on time delivery.

Upon reviewing all the tracking numbers, there were no postage assessments at the USPS to cause a delay, but all packages were delivered a day or two late.

I spoke out to Account Support and they verified that all my settings were correct, such as reviewing handling times, SSA, ship methods etc. and she suggested I contact the Seller Support Team and let them know there is an error in the metrics and to dispute my OTDR.

Of course, my reply from support was to suggest I review my settings, case closed.

So I'm reaching out to see if anyone has any idea what's going on and if maybe I should start using Pirate Ship, maybe their delivery dates will be more accurate.

Hi, I recently noticed an issue with my payouts. On my last payment, I wasn’t paid my full balance because two orders were marked as “Invoiced.” I had around $100 pending under “Invoiced,” expecting it to be paid later.

Now that those invoices have cleared, I don’t see that $100 in my current balance to be paid out, and I also don’t see it under pending invoices anymore. It just seems to have disappeared.

I have decided to limit my item quantities to 1 to avoid large business orders that use invoices.

Can I opt out of selling with invoices?

Thanks

I need help, i got my account deactivated due to this, i tried appealing but looks like they didn’t accept my documentation, i am not sure if the best way to go is a POA?

More info on when I received deactivation email:

We have taken these measures because we believe that your account is offering items that are unsuitable and may have been used to engage in deceptive or illegal activity that harms our customers, other selling partners, and our store.

Dear Amazon customer service：

my Amazon account has been deactivated and I need to reactivate it. However, when I clicked on the page to edit the information for reactivating the account, it showed that it was undergoing another verification. I have submitted more than a dozen requests in the seller help, but it has not been resolved. Please open the submission entrance. Thank you.

estoy vendiendo por primera vez llego meses sin vender que debo hacer?