My product reviews have always been very good. Last week, I suddenly received 5 negative reviews in a row. My review dropped from 4.3 to 3.9

This is very abnormal. After my investigation, I found that these were negative reviews maliciously left by competitors. I have sufficient The evidence proves that it is a fake evaluation

Fake review 1

Please note that this customer left a negative review on April 26th, claiming that she had used our product for 3 nights. However, The package was only delivered on April 28th, which means the customer used the product for 3 nights without even receiving it. Amazing!!!

Fake review 2

Another case of leaving a negative review before even receiving the product

Too much unfair competition is killing us local sellers. It's not that our American companies lack competitiveness, it's just that our competitors are too despicable

Someone manipulated the buyers' accounts to leave fake reviews！And the accounts of these malicious buyers who left bad reviews were abnormal.

These orders are centered on purchases made in July, leaving bad fake reviews, and then refund.

I have tried to complain and open a case, but nothing can solve my problem. This is seriously affecting my sales, please help me！

Complaint ID: 15754034271

Since April 22nd, my listing has been targeted by buyers leaving intentional negative reviews. Amazon has removed most of the negative reviews, but some fake reviews still remain.

When I contacted the buyer who left a negative review, I found that the buyer's name was "JIAOXIONG", which is a very rare name. This caught my attention.

This buyer purchased my bedsheets (2 pack) on April 4th and left a negative review.

After 2 weeks, this buyer purchased another bedsheets (1 pack) again and left a negative review.

This buyer is very cunning. He used two buyer accounts to purchase products of different packaging sizes from me. After receiving the goods, he left a negative review a few days later, making Amazon mistakenly believe that his review was authentic. This way, his review would not be deleted.

If it were a genuine buyer, they would not purchase my product again if they felt it was not good. They are only buying it again to leave a negative review on my product.

I have reported fake reviews to Amazon, but it has not had any effect